After I input the information into step 3 and select continue, I get an error message

this is what I see

Warning: main(../classes/db.inc.php): failed to open stream: No such file or directory in /home/pacific/public_html/install/index.php on line 221

Fatal error: main(): Failed opening required '../classes/db.inc.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/pacific/public_html/install/index.php on line 221

Thanks
Becky

it is because u missed the files in your folder, go to FTP and find the two files that was mentioned in the warning, and then upload new files to replace them

i had this problem happened before too but i got differnet files missed