Hi Guys, i'm very new to CubeCart, altho the installation went smoothly, on logging into admin, there are no options showing onscreen, almost as if the text was the same color as the background. The store's homepage is the same way, can do no more without help.

Please see the screen capture to see what I mean, any and all help would be greatly appreciated.

Jeff

ADMIN PAGE:



STORE HOME PAGE:

I have same issue before beta 3.0.

Today i try delete all files my server and all mysql database and then i install fresh 3.0.4 version, and still same issue.


I hope some coders can fix this issue.

Is"t sql or php version too old or wrong version?

This isn't anything to do with your version of MySQL or PHP.

Start by checking that your language files have been properly installed. Specifically check that language/en/lang.inc.php exists and is *not empty*.

Thanks for your reply, my language/en/lang.inc.php exists and is *not empty*.

HELP !

Jeff

Okay, then there might be something wrong with the default language setting, as stored in the database.

Try loading this page XXX/admin/settings/, and tell me if any of the drop down boxes say "English" (should be around the 14th input/dropdown box). Take a screenshot.

Also, download and install this tool http://www.cubecart.com/site/forums/index.php?download=179, and tell me what it says for $config['defaultLang'].

Hi Estelle, when I point the browser at [myurl]/admin/settings/ English is mentioned just once, above the theme name.

I downloaded and FTP'd the editconfig file to the cart root.

The current and new data for $config['defaultLang'] entry are both en

Jeff

Hi Jeff29754,

My guess, is it might not be the 'Language' folder; however haphazard, you've got a portion of yet in English. However, what you don't have, are the modules, gateways, etc. within the on the admin panel.

What you should do, is either compare, or if this is a brand new cart, simply upload all folder and files within the main 'Admin' folder. The is a good size folder by way of content and sometimes something can go amiss or corrupt during the transfer process.

Try that and let us know what happens.

I thought you said your homepage wasn't working either. Looks fine to me....

Estelle, if only my screen was seeing the same as yours LOL, but it is'nt ! .. i re-uploaded all the files in the ADMIN directory individually, my store looks nothing like your screenshot and when i try logging in to admin, i get the following ...

Parse error: parse error, unexpected '}' in /hsphere/local/home/jeff2975/beachboysworld.com/cubecart/admin/index.php on line 144

Wonder why you get a normal view when i don't ?

Jeff

PS: I also tried viewing with Firefox, in case there was a problem with IE6.

I tried it and now it's even worse with SQL errors all over the place

Jeff

Okay, well that error message shows that includes/ini.inc.php contains whitespace or a newline character outside of the <?php and ?> tags. Did you modify this file in any way... even just opening and resaving?

Personally, I would delete everything and start over. And perhaps try switching FTP client. I use SmartFTP, no problems yet, and its certainly an improvement over Filezilla.

I'm with Estelle on that. I use Smart_FTP as well. Any problems I had have been my doing.

I had a feeling you girls would say that, so I already deleted all the files in the cubecart folder. I use the Bulletproof FTP client, beleive me i've tried 'em all and bulletproof has proved to be the most reliable yet.

But --- as a precaution, maybe i'll get the latest SmartFTP and use that, i'll let you know how it goes later this evening.

Thanks for your help so far girls.

Jeff

Just a quick tip with SmartFTP - when uploading, drag files or folders onto the global queue at the bottom of the window, and then drag from here onto the remote server window. This way if a file fails to be uploaded, it will be retried until successful, or something like that...

http://www.turkiat.com/eshop/

That is my Cubecart test page, and there missing lot of text.

When i use cubecart 3.0 beta then everything working very well, but all next releases coming same error, missing text.

I try find what code is chance so much wht can make this issue but dont find.

I hope brooker can check what is wrong, i can give brooker my admin password if that help fixing this problem.

HI Tomppa,

I'm on IE6 here and did a click through your shop. It looks fine with no missing text. Are you still having problems on your end?

Can you take screenshot my test shop? I use too ie 6 and norton internet security if that is something matter.

Here is screenshot my shop today 4.10.2005 Time 19.52.

No text.

Works for me. In both FF and IE 6.





I think Brooky is going to have to have a look at this. I can't think of any reason why me and sunshine could be seeing a completely different webpage... because all the processing for the text is done server side. Strange.

Here ya go. This is what I see. I'm on IE6 w/sp2

oops sorry about that bag pic

I see turkiat.com site fine too, but i've re-uploaded and reinstalled my store and I still have the same problem (using IE6 and Firefox) as the turkiat site, seems to be a local issue as other veiwers see the stores correctly. How does ..

http://www.beachboysworld.com/cubecart/

... look now to you guys ?

Any idea's

Jeff

I see the normal "vanilla" installed main page.... test product link, no-image etc.

Jeff - database error.


Jeff. In regards to the disappearing text, I've really got no idea. I'm trying to figure out why your website could possibly be failing in this way, but for you only. It seems to indicate that it must be something to do with your local computer or your browser. Try clearing your browser cache. (Perhaps one of the CC cookies stored on your machine is somehow it is causing the weird issue you're experiencing). Or even try restarting your machine. (I'm clutching at straws here..)

The error was because the hosts Mysql server was down. I tried all the things yuo suggested, i've decided to install version 2.7, as that seems to be the last stable version.

More later !

Jeff

Hi Jeff,

I just went to your website and got a text message error. It almost looks input rather than a webhost error.

when you plugged your db info into CC, are you sure you input it correctly as it is returning errors on all the input. Did you add your webhost extension name to those bits of info?

Guessing but

$dbhost

Confirm with your webhost, this is usually 'localhost'

$dbuser

This is usually your signon name plus your db name so it would look like this

jeffsignonname_dbusername

$dbpasswd

This would be the same as above. User nae with dbpasswd

jeffsignonname_psswrd


config.php

still that issue my computer, no i think that issue is my computer or my ADSL modem Zyxel 660hw?

But i try set low security and same issue, my friend computer shows my eshop correct.

Okey now i have do many checks and not help.

I have 3 computers here home, all have windows xp and latest updates.
And Norton internet security 2005 all computers.

My children computers all my testshop look right, but my own computer and my laptop text missing.

i check explorer security settings my children computers and my laptop and correct what is"t different.

I try also whitout norton internet security and same missing text issue.

My laptop have too firefox but same missin text is that too.


What i can check next?

I'll have a side bet on it being Norton that's causing your problems Tomppa

Personally I hate it, if I ever come across it on a customer system I'll uninstall it and put one of the free ones on!! Or get them to buy a decent AV like NOD32.

Norton Internet Security (it's the firewall part, not the AV part) interprets web pages in a very strange way, which is one of the reasons why I dislike it so, basically you're not seeing the page as the designer intended, but as Norton interprets it.

Just prove it to yourself by using a friends/neighbours'/work system without Norton (and don't say McAfee either, just as bad!!) and you'll see all the same bits that we all see.

2c

Andy.

Hi Tommpa,


Sorry I can't help you. I doubt it's a webhost problem as much as I doubt the problem coming from the cart only because there are a good number of people that can actually see your results. It's seems to be an interpertational issue somewhere but being that your site shows in the browser - wait - have you checked your advance browser settings? Maybe something is off there for security purposes. In either case, whatever you do here, I don't think it should be necessary for you to diminish your security settings. That wouldn't be safe.

The only suggestions I have left to offer, are to check your advanced settings in IE
and set to have your cookies and cache clear everytime you close windows.

Good Luck

Now it"s workin i clear explorer cache and that helps.

What language is causing this?

It just looks like he has a zero sized file for en/lang.inc.php, hey? But Jeff confirmed that this is not the case. Jeff had english setup by default. And "English" is being displayed in the language selection box in the second pic in this thread. I recently thought maybe the language setting was stuffed up in the session info, but then "English" probably wouldn't show in the language selection box.

Here are Jeff's posts:

Well folks, since I last posted, I took version 3.0.4 off the webhost and installed 2.7, still had the same problems i'm afraid, so I took that off as well and installed OsCommerce, which I hate but hey, it works.

I got an email saying that V3.0.5 had been released so i'm going to install that over the weekend and let you helpful people know the results. I REALLY REALLY want a working version of cubecart and can't wait to take OsCommerce off my site.

In response to an earlier post saying that "it's usually localhost" ... localhost only applies when a site is hosted on someones own computer, also running apache and mysql.

Anyways, i'll keep you guys and gals up to speed with this weekends progress.

Jeff

I tried really hard to figure it out! Bummer that you had to move to osC.


FYI - I use localhost for the database connection settings on my local machine, and on my web server as well (which certainly wasn't setup by me )

Hi Estelle, OK on the localhost thing.

Well, i'm happy to report that the installation of V3.0.5 went very well and everything is in plain view, both homepage and admin. One thing I did before installing, and after reading various other related posts, is that I deleted all cookies and temporary internet files before starting the install. I can't explain why but i'm sure this had something to do with it.

Another tip for 1st time installers wanting to change the content of the stores homepage ... assuming you got your store setup for english, change the file attributes of languages\en\home.inc.php to 777 ... otherwise your changes won't be made.

Now I need help on the paypal API certificate, ie; what is it and how do i get it. I already have a paypal account to use and i've seen this API mentioned a lot lately.

Thanks for all your help Estelle, it's really appreciated.

Jeff
http://beachboysworld.com/cubecart/index.php

PS: Bye Bye OsCommerce