I'm getting the following error... and am wondering if I'm filling in the wrong "Database Hostname" on the form? I feel like I've tried everything imaginable, but obviously am not. If I could at least pinpoint where my problem is, that'd be a great start!

MySQL Error Occured [sic]
1045: Access denied for user: 'username@s11.s11avahost.net' (Using password: YES)

Thanks,
Kelly

This usually means you are using the wrong password. At what point are you receiving the error? What are you trying to do? If it is signing in to your admin control panel, try this:

If you have managed to forget your admin password and for some reason you cannot get the "Reset Password" function to work please follow this process:

1. Access your database using a tool such as phpMyAdmin and browser the table CubeCart_admin_users. It should contain the list of administrator accounts to access the admin interface of your store.

2. We need to now create a file to show us what the md5 hash of the password you require should be.

Using notepad make a file with content:


<?php
echo md5("password");
?>


3. Replace password with your desired password.

4. Save this file as md5.php and upload it to your webserver.

5. Execute this in your browser and copy the output.

6. Edit the admin user with phpMyAdmin and paste this output into their password field.

If done successfully then you should now be able to access the admin interface of your store.

Okay, thanks. This is right at step 3 of the install, so I've only just made an SQL admin account, etc.

At "Administrator Configuration Settings" I'm basically just repeating the logon info for the database... maybe that's where I'm going wrong?

Thanks again,
I'll give this a try.

Kelly

GOOD GRIEF. Now it's saying "WARNING - Your store will not function until the install directory and/or upgrade.php is deleted from the server." when I never finished the installation!

The url is supposed to be http://urbanfool.us/store/

Delete the install directory and the upgrade.php if it exists. If you have to do a new install you might have to delete the tables in the database that were created with the first install. If you still have a problem PM me.

Roban, after I went to bed that night, I thought of something. My ftp program was set to force all filenames to lower case. That probably caused more problems than I want to think about.

(Just something to add to the database in your head.)

Thanks again!

Well I am getting the same problem with my computer although things may be a little different on my end.

I had downloaded cubecart and edited a few things on localhost after deleting the install files. Things were working fine.

After FTPing to a site I has received the MySql Error 1045. I'v had no chance to input a password.
I have changed the passsword and username in glabal.inc.php and still cant get the problem errected.

Any thoughts???

[quote name='grocca' post='117585' date='Jan 12 2007, 08:38 AM']
Well I am getting the same problem with my computer although things may be a little different on my end.

I had downloaded cubecart and edited a few things on localhost after deleting the install files. Things were working fine.

After FTPing to a site I has received the MySql Error 1045. I'v had no chance to input a password.
I have changed the passsword and username in glabal.inc.php and still cant get the problem errected.

Any thoughts???
[/quote]



[quote name='grocca' post='117585' date='Jan 12 2007, 08:38 AM']
Well I am getting the same problem with my computer although things may be a little different on my end.

I had downloaded cubecart and edited a few things on localhost after deleting the install files. Things were working fine.

After FTPing to a site I has received the MySql Error 1045. I'v had no chance to input a password.
I have changed the passsword and username in glabal.inc.php and still cant get the problem errected.

Any thoughts???
[/quote]
[/quote]


[quote name='tonifusi' date='Feb 6 2007, 03:34 PM' post='119677']
My site comes up with very similar error both on the site and on admin - won't even get to the admin login:-
Please note- no changes, no updates have occured!
MySQL Error Occured
1045: Access denied for user: 'fbirch@lakmepremier.co.uk' (Using password: YES)

Can I just add something, although it's going back to the original topic of conversation.
I recieve error 1045 after clicking Next on stage 3.
I have checked in my CPanel, and made sure that I'm typing in the password correctly. is there something on the database name, user name or database prefix that I'm missing out on?

Database Hostname: localhost
Database Name: estonia_store
Database Username: estonia_gareth
Database Prefix: estonia_

James

Go to the phpmyadmin and you can then check these settings

Whereabouts in phpmyadmin do I locate these settings?

I have contacted the server company, and they said to use the local IP address as opposed to 'localhost' and it worked! No idea why it works and localhost doesn't but it does.

James