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Full Version: Canīt get past step 3 in the installation (v3.0.15)
CubeCart Forums > CubeCart Version 3 > Installation & Upgrade Help (Version 3)
lpr
Hi. I am having trouble getting past step 3 in the installation proces. I have all the information that I need in order to fill the form. I just canīt seem to get it right icon15.gif

I have the following informations:
For ftp transfer etc.:
Host: shopdesigns.dk
Login:shopdesigns.dk
Password:xxxxxxxx

For the mysql database:
mysql06.clich.dk
User: shopdesigns.dk
Password: xxxxxxxx

when I wrote:
Database Hostname: shopdesigns.dk
Database Name: mysql06.clic.dk
Database Username: shopdesigns.dk
Database password: xxxxxxxx

I got the following message:
MySQL Error Occured
1102: Incorrect database name 'mysql09.cliche.dk'

Have also tried to switch the different information, but nothing seems to work.... Anyone that can help me?
Brivtech
QUOTE(lpr @ Apr 24 2007, 07:26 PM) *
Hi. I am having trouble getting past step 3 in the installation proces. I have all the information that I need in order to fill the form. I just canīt seem to get it right icon15.gif

I have the following informations:
For ftp transfer etc.:
Host: shopdesigns.dk
Login:shopdesigns.dk
Password:xxxxxxxx

For the mysql database:
mysql06.clich.dk
User: shopdesigns.dk
Password: xxxxxxxx

when I wrote:
Database Hostname: shopdesigns.dk
Database Name: mysql06.clic.dk
Database Username: shopdesigns.dk
Database password: xxxxxxxx

I got the following message:
MySQL Error Occured
1102: Incorrect database name 'mysql09.cliche.dk'

Have also tried to switch the different information, but nothing seems to work.... Anyone that can help me?


I think you're getting a few things wrong here.

Your database host name is the server location of where the database is kept, not the location of your own website.

clic.dk isn't a web-host that would hold the database, whereas clicke.dk is, and you've made a similar mistake with clich.dk - Be very careful with your typing.

So, the problem is the settings that you are giving the program - Perhaps there is something being lost in the translation or technicality of what's needed, as well as your spelling.

Based on the above information, try this instead:

Database Hostname: mysql06.cliche.dk
Database Name: shopdesigns.dk
Database Username: shopdesigns.dk

I would also double check all the settings you have been given with the host.

Should work now hopefully wink.gif
lpr
Just tried it as you explaned, like this:

Database Hostname: mysql09.cliche.dk
Database Name: shopdesigns.dk
Database Username: shopdesigns.dk
(These are the correct data)

Still get the following error notice:

MySQL Error Occured
1102: Incorrect database name 'shopdesigns.dk'

Any other ideas are most welcome?
Mysty
When you created the sql database in your cpanel, it would have assigned it a name, usually like account_ccrt1 or something similar. If you go to cpanel, you can go to mysql and look a the existing databases that are there. Use the name *exactly* as it shows in your cpanel.

I'm sure your Database Username is wrong to - you need to create a user and assign it to the database in cpanel. Again, be sure to use it *exactly* as you create it in step 3.

If you still have problems, contact your hosting company and ask them for the correct information.
TimHensel
QUOTE(lpr @ Apr 25 2007, 12:24 PM) *
Any other ideas are most welcome?


Does your webhost support CPANEL with Fantasico installed? From Fantastico you can have cubecart 3.0.15 installed automatically, including the database setup and file configurations.

-Tim
jorge125
How did you set up your sql base from the beginning?
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