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Question about PayPal Return Choice


Dirty Butter

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I was wondering if there is any way on PayPal to set it to automatically send the buyer back to our site. As ours is set up now, there is a LINK on the PayPal site itself's payment confirmation page that lets the customer return to our Thank You page, BUT I really don't think very many people see or do that.

Any ideas?

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I think this was discussed ad nauseum for CC3/4. The issue that was revealed was called a race condition. It was a race to see what happened first:

* the customer was returned to the store only to see their transaction failed and/or still at the pending stage

* the update notice from Paypal arrived at the store where the order was moved to the Processing status.

As for CC5, I have no answer when it involves Paypal.

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Thanks for the reply, Bsmither LOL! I've added wording on content.gateway.php to ask them to click on that PayPal link to return to our site for a discount code on a future purchase. Some time ago I added the discount coupon code and Thank You to content.receipt.php. No one has ever used the coupon, which tells me few, if any, are returning.

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  • 5 months later...
  • 1 year later...

I have added wording to the Processing orders in Lookup order for the logged in customer.

 

skins/blueprint/templates/content.receipt.php

<!--Added to give status appropriate information on Lookup Order page-->

{if $SUM.status == 2}

<fieldset id="order_summary">
		<h1>Thank You for Your Payment!</h1>
		<div class="wrapper">
			<table class="shopping-cart">
<p>If at all possible we will ship within 2 business days. We'll email you the day we ship with the Delivery Confirmation number or Customs number for your package. </p>
<p>As a special Thank You for your business, you may use or share with family or friends the coupon code (deleted) for a 20% discount on a future order with a Subtotal of $20 or more.</p>
</table>
</div>
</fieldset>
{/if}

{if $SUM.status == 3}

<fieldset id="order_summary">
		<h1>Your Order Has Been Shipped</h1>
		<div class="wrapper">
			<table class="shopping-cart">
We have shipped your order. Please allow approximately a week for Domestic and up to 30 days for International packages to arrive. 
If there is a problem with the condition of your delivered package, please keep all packaging and notify us within 3 days of receipt.
</table>
</div>
</fieldset>
{/if}

<!--end of Status Info on Lookup Order page-->

It offers a discount coupon for future orders and thanks the customer for their payment. I want this page to be the Return URL on PP.

 

The Lookup Order link to the test order in the Processing stage is

 
https://dirtybutter.com/plushcatalog/index.php?_a=vieworder&cart_order_id=2014-PC-2597
 

 Is there a way to modify the _order_id=xxx part of the url above, so the customer will be returned to the order ID for the order they just paid on PP, since they would still be logged in at that point?

 

Would this work???

 
https://dirtybutter.com/plushcatalog/index.php?_a=vieworder&cart_order_id={$DATA.cart_order_id}
or perhaps this???

 
https://dirtybutter.com/plushcatalog/index.php?_a=receipt&cart_order_id={$SUM.cart_order_id}
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