chum63

OK - I have managed to get two through by them using paypal express rather than paypal pro so far... will update once I have more information and will stick a ticket in if required.. Thanks for the prompt responses.

Well I guess that got rid of me for a couple of days:-) I have upgraded the site to the latest release and all went OK. I got some buyers that had problems to delete their orders and place again. Exactly the same problem occurred and they can not pay for their orders. Any other ideas or other information I could provide to try and track this down as causing a real headache now...

Thank you for the information. I can't see anything on the upgrade notes related to this, but maybe I am missing something. Unfortunately I have lost some sales because of this.

Hi - I have just started to notice loads of these coming up. Whilst some are going through OK - any help appreciated and where to start looking... When you look at the orders they look fine... Here is what is getting sent: EMAIL=xxxxx20%40gmail.com ADDROVERRIDE=1 PAYMENTREQUEST_0_SHIPTONAME=xxxx+xxxx%C3%A9 PAYMENTREQUEST_0_SHIPTOSTREET=xxxxx+N%C2%BA24 PAYMENTREQUEST_0_SHIPTOSTREET2= PAYMENTREQUEST_0_SHIPTOCITY=xxx+xxxl+xxxx PAYMENTREQUEST_0_SHIPTOSTATE=CAST PAYMENTREQUEST_0_SHIPTOZIP=11111 PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE=ES PAYMENTREQUEST_0_SHIPTOPHONENUM=111111111 TOTALTYPE=Total RETURNURL=https%3A%2F%2Fzipnfc.com%2Fshop%2Findex.php%3F_a%3Dconfirm CANCELURL=https%3A%2F%2Fzipnfc.com%2Fshop%2Findex.php%3F_a%3Dconfirm%26PPWPP%3Dcancel PAYMENTREQUEST_0_NOTIFYURL=https%3A%2F%2Fzipnfc.com%2Fshop%2Findex.php%3F_g%3Drm%26type%3Dgateway%26cmd%3Dcall%26module%3DPayPal PAYMENTREQUEST_0_AMT=8.16 PAYMENTREQUEST_0_SHIPPINGAMT=0 PAYMENTREQUEST_0_CURRENCYCODE=GBP PAYMENTREQUEST_0_TAXAMT=1.36 PAYMENTREQUEST_0_INVNUM=140916-161724-7492 PAYMENTREQUEST_0_MULTISHIPPING=0 ALLOWNOTE=0 LOCALECODE=en-GB CARTBORDERCOLOR= LOGOIMG= BRANDNAME=xxxxx GIFTMESSAGEENABLE=0 GIFTRECEIPTENABLE=0 GIFTWRAPENABLE=0 BUYEREMAILOPTINENABLE=0 SURVEYENABLE=0 REQCONFIRMSHIPPING=0 PAYMENTREQUEST_0_ITEMAMT=8.16 METHOD=SetExpressCheckout VERSION=112 PWD=47EWTCGQ4Y4LXPUH [email protected] SIGNATURE=AFcWxVsdasfdhfsdhgsafhfshdfashfhgsdf And we get this back.... has happened with countries that are 0 vat and vatable countries TIMESTAMP=2014%2d09%2d16T19%3a25%3a34Z&CORRELATIONID=a50f51fb980a8&ACK=Failure&VERSION=112&BUILD=12786467&L_ERRORCODE0=10413&L_SHORTMESSAGE0=Transaction%20refused%20because%20of%20an%20invalid%20argument%2e%20See%20additional%20error%20messages%20for%20details%2e&L_LONGMESSAGE0=The%20totals%20of%20the%20cart%20item%20amounts%20do%20not%20match%20order%20amounts%2e&L_SEVERITYCODE0=Error Script Version 5.2.12 PHP Version 5.4.24 MySQL Version 5.5.37 Server Software Apache/2.2.26 (Unix) mod_ssl/2.2.26 OpenSSL/1.0.1e-fips mod_bwlimited/1.4

Just in case anyone finds this on here - @Dirty Butter was right and there is an option to enable the basket during checkout. When enabled and in the process of checking out you can click on the basket and review and continue again. So brilliant and fixes my problem. You go to the fusion>general settings form and switch on basket during checkout.

Thanks @bsmither it would seem my issues are more to do with choice of skin than the underlying engine of cubecart. I think I am registered already for the 3rd party forum just need to remember my login:-) Thanks @Dirty Butter too.. Agree.

Hi - thanks for the info. I have add the skin to my signature. My clients experienced this as guests rather than when registered and logged in, so I tested as a guest. I see what you are saying, but wouldn't normal behaviour once i have added additional items to my basket to view it and then recommence with the check out? Especially if I have clicked the View Basket button rather than the checkout button? You are right I got as far as putting a billing address in so the system is probably working as designed, but just does not seem right not to let you start over from the basket again. Anyway thanks for your help and comments.

Hi thanks for that - I made the change and that works fine now. Is there a way I can move this to the right thread? Thanks for your help on this - looks much better. Cheers

Thanks - I think it is been there on previous releases, but as business is picking up it is getting noticed more. I am using Blueprint as you probably know. Maybe just the skin as the columns around the wrong way? Cheers

I have found on my set-up that I can get in a loop. If you start to check out and get as far as the billing information and then decide you want to buy something else. You go and add your item to the basket and on the right ( in my case) I can view the basket or checkout. If I select view the basket it always takes me to checkout and there seems no way of getting back to the basket and stopping the check out process. Any one else found this issue or knows how to fix it or can explain what I am doing wrong? Thanks in advance.

I have notice the price and unit price are the wrong way around in the basket. The totals are correct, but a few clients have pointed it out. Anyone else come across this? See picture...

I have got various independent people working to increase sales on my shop. I want to give each of them a different url (or something) so that when I get a sale I can attribute the sale to them and then pay commissions etc. Obviously there is an affiliate option for the larger companies - so my questions are: Can I created my own affiliate option for each sales person? Is there another way of doing this in cubecart that I am missing? All suggestions and help welcome. Thank you in advance.

Hi - just wanted to confirm that I added the switch statement to line 40 in my mailer.class.php and set up cubecart to use port 465 for SSL it works a treat! Thank you so much for the clear instructions. I assume I will have to keep changing on every upgrade? Thank you!

Great - thanks for the information - I will give it a try and get back with results. Cheers

My store has been using the mail on the server and send email, but they always end up in peoples SPAM folder and I have tried everything - google are investigating for me, but I thought in the meantime I would set up my cart to use the remote smtp gmail server to get around this for now. I have the following setting: smtp.gmail.com 465 Port SSL set on User name - my email address and password. All fine and these setting work fine on other products. But in cubecart no emails ar sent. As far as I am aware all the ports are open to be used. Any suggestions or at least someone saying they have this working on their server would be very encouraging. Thanks in advance Server and software info: CubeCart Version 5.1.5 PHP Version 5.3.18 MySQL Version 50096 Image folder size 112.6 MB Download folder size 0 Bytes Max. Upload filesize 105M Browser user-agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_8_2) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.57 Safari/537.17 Server Software Apache/2.2.23 (Unix) mod_ssl/2.2.23 OpenSSL/0.9.8e-fips-rhel5 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635