jaded
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Thanks!!
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Hi and thank you, Ian. Where can I find my "site ID"? Thanks!
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Hi Ian, I did try that. I found that original post when first looking for a better live chat to use. When you click the link and go to to Zopim site, you see the yellow/orange block that reads "Zopim Plugin". You click that and all that's available is I even chatted live on the Zopim site and the woman that was chatting with me had no clue how to help me get Zopim to work. That's when I came here to get some help. So, I just went through it again and found that I'd missed the small test word in the description scrolling down the page to "click here". I did that. It's really quite a process to receive the plugin. I had to sign up and register for a hosting account. Now I need to wait for the service to be approved as it's pending. I do appreciate the plugin and appreciate it's free, but it's complicated and easy to miss just how exactly to get the plugin. As stated, the support person on your site yesterday did not even know how to direct me to the plugin or how to get Zopim on my Cubecart site. At any rate, I am appreciative of your reply. I did find it with my third look after your post. Hopefully I'll be able to download it soon as I don't know how long it will remain as a "pending" order. It's a terrific service and I do truly appreciate that you're offering it! Thanks so much !
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You know, I truly appreciate that. I was trying to put it in that file. That's what made sense to me. I did not know about the LITERAL tags and that did the trick! You are a Godsend. Thank you so much and have a truly wonderful Easter!!
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Hi I wanted to add a simple javascript code to my site so that I could add a live chat. I have the code, but seem unable to see how to add it and get it to work. I know that the code is supposed to be between the <head> and </head> tags. My questions are What file would I add this code to so that the live chat shows on ALL pages in case someone needs something? How do I add the javascript? Do I have to convert it to php? Since there are no /tpl files anymore, I am kind of stumped. If it helps, I am using the mircan skin. I really need to be able to get this to work. I would appreciate as much help as possible. This is the code that I am trying to use <!--Start of Zopim Live Chat Script--> <script type="text/javascript"> window.$zopim||(function(d,s){var z=$zopim=function(c){z._.push(c)},$=z.s= d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set. _.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute('charset','utf-8'); $.src='//v2.zopim.com/?23a3vfhoiJInNIPU5rCZHspQwctRJbGv';z.t=+new Date;$. type='text/javascript';e.parentNode.insertBefore($,e)})(document,'script'); </script> <!--End of Zopim Live Chat Script-->