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Andy Gillam

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Andy Gillam last won the day on August 15 2014

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  1. As I wrote earlier, it's frustrating and confusing. I only have one piece of VERY BASIC piece of customized code which just so happens to be how I notice the overwrites are occurring. I don't expect the hosting company to have cc skills. I do expect the hosting company to be able to speak to issues regarding file overwrites (intended restoration of outdated files) that may be initiated as part of their routine host management processes, however. Thanks, Ian.
  2. Thanks, Ian. My suspicion is similar to yours (something else copying/restoring from elsewhere). In defense of the hosting company, I consider them professional for the most part, I just don't see them as apt to sink their teeth into scenarios that arise from seemingly insignificant circumstances when they have a constant backlog of support tickets to address. I suspect you've seen the behavior: "I pushed the button. The problem didn't happen. Please provide more info." I'll stay on them and will also open a cc ticket with specifics to be able to eliminate as many possibilities as I can. Take care.
  3. Al, I can tell you specifically which cached file is being overwritten when it happens. I'll open a ticket with specifics. Honestly, I strongly suspect that cc is not the culprit; this reeks of something else server-based but I just can't prove it yet. Thanks.
  4. This issue is frustrating. I'm >90% certain the problem lies with my server; I'm running cc 5.2.13 but had the same issue while running 5.2.12. I'm beating up on my hosting provider to figure it out, but they're spinning their wheels. I don't have any sort of backup/restore mechanism running so the issue makes no sense. Issue ===== Occasionally (once every ~48 hours) my storefront cache contents somehow revert to older content. The desired behaviors return when I flush the cache. I haven't been able to isolate the issue yet, as I only have access to the server via a control panel interface. Question ======= I'm asking here for the sake of completeness, although I really don't believe it's a cc-induced problem. Has anyone seen occurrences of cc storefront cache contents overwritten with outdated content such that it was caused by cc? I'd hate to introduce a hack like deleting cache files periodically, but I don't have the utmost faith in my hosting provider either, so any insight is welcome. Thanks. Andy
  5. Yes, I definitely agree re: social icon sizing and placement. That's true both for our website and our storefront. Those default sized ones in the main site offered by my content manager (not Cube Cart) are fairly underwhelming. We also still need to do a better job distinguishing between links for accessing our content in those arenas, as opposed to sharing with others. Thanks for pointing this out, though -- I think this is the most consistent area of feedback we've gotten from reviewers, and it needs to have more 'sizzle.' I greatly appreciate your time and your comments, so thanks again.
  6. The storefront uses the Kurouto skin. Thanks for taking a look and sharing your impressions. I appreciate it!
  7. Greetings, Cubecart aficionados! Another successful go live with this impressive platform. Storefront is accessible via catalog and buy now and storefront links interspersed throughout the site. Hope all is well within the community. Best regards, Andy
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