ItsME

Thanks again! I was able to resolve the blank page of the store by upgrading the php version to 7.4. I tried upgrading to 8.1, but that caused the admin page to go blank again. I'm not sure why, but as long as the site is accessible again, I am fine with running 7.4 for now. Thank you very much for your help, @bsmither. I appreciate it very, very much!

Thank you very much! That fixed the problem with the blank admin page. Now, I can login to the admin site and can access the system error log. I am getting the following error there: /classes/cubecart.class.php:2173 - syntax error, unexpected '=' I will try to troubleshoot this one in an attempt to fix the blank store page. It's showing that is running php 7.3.33 and CubeCart 6.5.1. I'm not sure what caused the problem. Thank you very much!!

Thanks for the recommendation. I have now been able to obtain the following error in phpMyAdmin: (3, 1690116455, '[<strong>Exception</strong>] /location/admindirectory/sources/dashboard.index.inc.php:224 - implode(): Argument #2 ($array) must be of type ?array, string given', 'https://www.domain.com/admindirectory.php?', '', 0), *Note: The italicized text replaces the actual locations & filenames. Thanks.

Thanks for the response. I located the CubeCart_system_error.log and there are no errors logged. Any other suggestions? Thank you.

Hello, My client's site is displaying a blank page for both the store's main page and the admin page. The files and folders are present on the server, so I am not sure what I can do to resolve the problem. I've tried generating an error log by following the instructions listed in the forum, but nothing happened when I uploaded the corresponding php file. The site is running the latest version of Cubecart. Any suggestions would be greatly appreciated. Thank you.

Thank you. I will contact the ISP.

The files uploaded via filemanager are not in the db, but the one that was uploaded via ftp is listed. The files I am trying to upload via filemanager are 17kb. Just out of curiosity, I created a subfolder using the filemanager. I can see the subfolder. I tried to upload a file to it, received the "file uploaded successfully" message, but when I click the subfolder, it is empty. This is very strange.

Thanks for the response. There are no errors listed in the error logs.

All of sudden, images are not uploading whether I try using the Images tab for individual products or the Image Filemanager. Upon clicking the Save button, I receive the message stating the "Product has been updated" or "File uploaded successfully" messages, but when I look for the image, it is not listed. I verified that I am able to upload and select an image using FTP. I'm running CubeCart 6.0.9 and no changes have been made recently. Thanks for any suggestions.

I found the problem. The .htaccess file contained the rewrite directives, but RewriteBase was not specified. Once I added the proper RewriteBase definition, everything works again. The previous .htaccess file did not have a definition for RewriteBase, either, so I'm not sure what changed within the last few days to require it. Thanks for your assistance, Dirty Butter and bsmither. I appreciate it!

Thanks for the information. I verified that the .htaccess file contains the rewrite directives and the contents of the file matches the previous one. I will follow up with the server admin as you suggested. Thank you!

Thank you.

Thanks for the suggestions. I tried them, but the problem persists. Thanks anyway.

Hello, No, I'm using the Karuto skin. I tried the Foundation skin before I posted to see if the problem occurred with that skin and it did, but I'll try a different skin. Thanks! I tried a different skin and the problem persists.

Good Afternoon, When I click a product, I get a blank page instead of the product's info. The site has been updated to the latest version and the problem just started within the last day or so. It worked fine on Sunday. Any suggestions? Thanks!