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  3. fabriceunko

    to log in as

    hello, as an administrator I can not log in as with a customer account to check what the customer tells me for checking a problem. I am obliged to ask him are password. I use the latest version of cube cart.
  4. andee

    Sendle or interparcel extension

    I'm not sure about Interparcel, but I use Sendle for my Shopify store. It offers free ecommerce integrations with Shopify, eBay, ShipStation, StarShipIT, WooCommerce and Xero. If your product size doesn't vary much you can work out the price easily as they only work based on 5 main sizes/max weight. They offer flat-rate prices so it's easy to calculate shipping prices I hope this helps.
  5. Yesterday
  6. Issue: Customer baskets emptying upon product status or availability change. Attempted Fixes: Attempted all the fixes I been able to find in other posts including upping the max_input_vars and mem. Disabled all mods, no luck. Added Noodleman's Abandoned Cart plugin in the hopes it would at least catch these. No luck. Related Topics: Basket Randomly Emptying & saved_cart BLOB Recover Yes this is a revisit to half of that thread but now I think I have a culprit. I also elected to create a new thread to keep it focused to problem and resolution because sorting through a dynamic thread with a lot of posts to possibly find a fix to an issue is frustrating. Its why I like to end a thread you all helped me in with a post that has a step by step of how I implemented that help. Details: Customers are having their baskets empty. Some are happening within minutes and others are over days/weeks. It was random until I stumbled onto the following. Possible Cause: The only way I been able to reproduce this issue is to have items in a test basket then on the admin side uncheck a product(s) in the basket from either/both "Available for purchase" & "Status" Essentially, making them unavailable. Result: When the customer updates their instance by logging in or going to another page or to their basket it must run through the cart find the items now unavailable and remove them. However, it is then removing everything else in the basket as well. Key Details: We are using the default skin for cubecart with some custom tweaks done by several people before me. I have tested this problem against an "out of the box" instill of cubecart on a test server without issue. Help Needed: My belief at this point is that one of the tweaks accidentally deleted a close statement for how cubecart removes out of stock products from an existing cart. I just need a general idea of what file(s) (or table but I doubt its happening back there) are implicated in the remove items from cart when unavailable. The triggering statement (whatever code word is used) to let the system know to scan cart and remove x) would be awesome at helping nail down what and where.
  7. I had a couple of orders and after customers successfully made payments, the Order status changed from Pending to Processing. However, when I tried to change the Order status to Order Complete, I get an error saying something like "Failed to update order status". What is causing this? Everything else seems to be working fine except for that.
  8. Dirty Butter

    Page that PayPal sends customer back to?

    I ended up making a hidden document with the Thank you code in it. I then changed the page PayPal takes them back to.
  9. bsmither

    Stripe

    We would ask that you verify the following (even so, might not be what's wrong): 1. Your browser has not blocked javascript from running from the source https://js.stripe.com/v3/ 2. Your site is running under https security.
  10. CubeCart Bot

    Homepage Featured Documents

    Name: Homepage Featured Documents Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/homepage-featured-documents
  11. CubeCart Bot

    Disqus Comments Integration

    Name: Disqus Comments Integration Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/disqus-comments-integration
  12. CubeCart Bot

    Date Of Birth

    Name: Date Of Birth Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/date-of-birth
  13. Name: Additional Registration Fields Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/additional-registration-fields
  14. Name: Additional Product Fields Advanced Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/additional-product-fields-advanced
  15. CubeCart Bot

    Global Slide Show

    Name: Global Slide Show Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/global-slide-show
  16. CubeCart Bot

    Homepage Slide Show

    Name: Homepage Slide Show Price: $25.00 Category: Plugins Homepage: https://www.cubecart.com/extensions/plugins/homepage-slide-show
  17. RickTFL

    Stripe

    I am having the exact same issue. Were you able to fix it?
  18. The apostrophe is a none standard carachter which gets converted to &#39 I've seen similar issues many times, but I don't know the answer. In the past, I took out the apostrophe from the customer account.
  19. keat

    Sendle or interparcel extension

    Generally, extensions like this would have to be done at a personal level, usually by a third party developer.
  20. keat

    Importing products

    I find opening a CSV with 'excell' or 'open office calc' makes them easier to view. I've never perfomed an import using this method, so I'm not qualified to comment fully, but things to bear in mind I guess: 1. Each product would need to be allocated a category, categories will just appear as numbers in your CSV, so unless you know what each one corresponds to, it's going to be a difficult task assigning the correct category. And the category must exist. 2. You'd need to upload the images seperately. 3. The descriptions may need to contain HTML. How many products are you importing, it might just be easier to do them with the GUI.
  21. British Parts

    Importing products

    hi i can get that doing as you mentioned , each header id followed by a , comma. Do i simply transfer each heading to a new spreadsheet with the ,comma included IE price, or price then next heading wil
  22. Al Brookbanks

    2checkout gateway not working anymore

    Fixed with the 1.0.1 release. Thanks all.
  23. TileCo

    Importing products

    When you go to Export Catalogue do you see a table with Export Format, Cubecart; Download Parts, 1 (or more (1, 2 etc.) depending how many products); Export URL, Link to URL. Have you clicked the number below Download Parts to get the file to download? This should have headers in it. Though even if I click on the URL link this also shows headers for me.
  24. bsmither

    reducing size (height) or rows in product lists

    Those rows are not <tr> (table rows). They are <div> blocks in a list. I'm not sure how to get them to alternate.
  25. I have very little experience with programming but cubecart is the easiest ive used and I appreciate that. Post in Australia is very expensive so theres some alternative couriers which are popular and available to use with sites like ebay www.sendle.com and www.interparcel.com. I was wondering if it would be possible to have these options as extensions, to calculate post as it would come in handy. Also wondering how post is calculated too, the post extension I use doesnt seem to calculate mass at all, only weight so can add hundreds of items into a tiny box.
  26. varesin73@aim.com

    reducing size (height) or rows in product lists

    Thank you, all sorted now. I actually used " margin-bottom:-1rem; and it fixed the space issue. Exactly what needed. I fixed the background-color and I wonder how to implement alternate rows colors. I tried with : tr:nth-child(even) {background: #CCC} tr:nth-child(odd) {background: #FFF} in cubecart.default.css with .panel. Is this possible at all in css ?
  27. Last week
  28. havenswift-hosting

    Short Description Not Showing

    That is correct and I dont think any other third party skins do anything with it except our Retail Therapy skin (https://www.cubecart.com/extensions/skins/retail-therapy-skin) which, in combination with our free Skin Configuration plugin, (https://www.cubecart.com/extensions/plugins/havenswift-hosting-skin-configuration) gives you the option of displaying the short description under the Latest Products on the homepage. If you are interested in that skin but would like the short description displayed somewhere else,get in touch and I am sure that it can be added Thanks Ian
  29. bsmither

    Short Description Not Showing

    Welcome steve! Glad to see you made it to the forums. There is no setting to enable a short description. The short description is given to the template rendering engine (Smarty), but then it depends on the storefront skin to show it. For the stock Foundation skin, the short description will only show in the "list" view of the View Category page.
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