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Technical Help

This forum is for merchant to merchant discussions concerning technical issues you may have with CubeCart. Official technical support packages are available if you wish to raise an issue with our staff directly.

26,428 topics in this forum

  1. Mail Function stop working

    By eeyk,
    • 16 replies
    • 1.6k views

  3. Upgraded to 6.4.8 can no longer see orders in admin control panel

    By spacekids,
    • 9 replies
    • 895 views

  4. Search Engine does not find category titles

    By Jane,
    • 9 replies
    • 1.5k views

  5. V. Big CubeCart_cookie_consent

    By ChrisColeman,
    • 2 replies
    • 587 views

  6. Do not send email notifications on status change

    By Claudia,
    • 4 replies
    • 650 views

  7. Included tax adding up wrong

    By Cpup,
    • 0 replies
    • 423 views

  8. HTML Editor missing under Documents CC6.2.9

    By AeroLogistica,
    • 2 replies
    • 470 views

  9. Set order to processing, then nothing

    By robertbell,
    • 20 replies
    • 1.7k views

  10. Language and Currency redirect.

    By harrisorganic,
    • 2 replies
    • 494 views

  11. Store Migration

    By Frank Auffret,
    • 5 replies
    • 609 views

  12. collect in store not visible

    By keat,
    • 1 reply
    • 433 views

  13. Pay Pal Commerce Doesn't collect the payments

    By Frank Auffret,
    • 0 replies
    • 329 views

  14. Cache Button on v6.2.1

    By bws,
    • 0 replies
    • 428 views

  15. Category_index table not reflecting ALL product categories selected

    By Dacs,
    • 3 replies
    • 491 views

  16. Adding product to cart comes up empty

    By BaronVonScuba,
    • 6 replies
    • 665 views

  17. Manually installing google tags not working

    By duckmansweb,
    • 3 replies
    • 909 views

  18. Google won't index my site

    By Claudia,
    • 6 replies
    • 616 views

  19. gibberish on bottom of order confirmation

    By keat,
    • 8 replies
    • 1.1k views

  20. Newsletters won't send

    By richosr,
    • 0 replies
    • 356 views

  21. still having matrix issues

    By keat,
    • 16 replies
    • 1.8k views

  22. Mass of Error logs being sent to our hosting provider help!

    By Geoff,
    • 5 replies
    • 647 views

  23. Stripe no longer reporting order number under description field after updating to 3.0.8

    By onebrowncow,
    • 3 replies
    • 493 views

  24. Recapture V2 Issues

    By ianc,
    • 5 replies
    • 589 views

  25. All in One Shipping - not all zones seen in basket

    By Jon AEA shop manager,   
    • 8 replies
    • 1.1k views

  26. Error 404 on viewing orders and products

    By [email protected],
    • 4 replies
    • 996 views
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