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Technical Help

This forum is for merchant to merchant discussions concerning technical issues you may have with CubeCart. Official technical support packages are available if you wish to raise an issue with our staff directly.

26,427 topics in this forum

  1. Directions to Setup Options

    By Dirty Butter,
    • 4 replies
    • 12.8k views

  3. Leaving reviews for downloaded extensions

    By havenswift-hosting,   
    • 3 replies
    • 11.1k views

  4. Default Store Logo

    By Simon R,
    • 2 replies
    • 49 views

  5. Paypal Commerce ENV_SANDBOX Error

    By Simon R,
    • 5 replies
    • 41 views

  6. Help me check the code overflow problem on the product page

    By AnimeBoyGirl,
    • 1 reply
    • 62 views

  7. How to display the short description below the Product Code normally without displaying the code in the Description?

    By AnimeBoyGirl,
    • 4 replies
    • 189 views

  8. I deleted all the countries in Countries & Zones. Now I want to restore the previous state. What do I need to do?

    By AnimeBoyGirl,
    • 2 replies
    • 46 views

  9. Digital and Product

    By Shortie,
    • 3 replies
    • 47 views

  10. emailing customers with un processed orders.

    By cqpbert,
    • 5 replies
    • 187 views

  11. Customer payment when payment fails.

    By cqpbert,
    • 2 replies
    • 138 views

  12. CBurst will display the option image allocation gallery if it is done

    By AnimeBoyGirl,
    • 2 replies
    • 134 views

  13. report filter how to add an item for filtering

    By stefcor,
    • 0 replies
    • 106 views

  14. Can I add a JS package and use it in cubecart documents?

    By Rahul_Murali,
    • 1 reply
    • 133 views

  15. Cubecart slow when attempting to update customer order status and error shows up in the log: is not allowed as a key in 'CubeCart

    By dar168,
    • 0 replies
    • 131 views

  16. In the Basix skin, the images added in the product selection cannot be displayed. However, when I switched to the default skin, they were shown correctly. I wonder what went wrong there?

    By AnimeBoyGirl,
    • 19 replies
    • 374 views

  17. Help with removing required fields from Billing and Delivery address

    By mattmgs,   
    • 0 replies
    • 131 views

  18. Worldpay Callback Issue

    By Frank Auffret,
    • 1 reply
    • 177 views

  19. Are there individuals or businesses?

    By LucasRogers,
    • 1 reply
    • 175 views

  20. New order invoice email to admin, can I have the ship to address in BOLD if it's different than the billing address?

    By exibar,
    • 1 reply
    • 271 views

  21. How?

    By BenHill,
    • 0 replies
    • 172 views

  22. editing email templates only codes...

    By stefcor,
    • 3 replies
    • 279 views

  23. Can't add product to created order

    By Claudia,
    • 2 replies
    • 250 views

  24. Database Maintenance

    By Claudia,
    • 1 reply
    • 19.2k views

  25. Is this possible? Create a Test store in folder

    By foz1234,
    • 3 replies
    • 280 views

  26. Unknown IP address added to product url

    By Claudia,
    • 3 replies
    • 575 views
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