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Technical Help

This forum is for merchant to merchant discussions concerning technical issues you may have with CubeCart. Official technical support packages are available if you wish to raise an issue with our staff directly.

26,428 topics in this forum

  1. Directions to Setup Options

    By Dirty Butter,
    • 4 replies
    • 12.8k views

  3. Leaving reviews for downloaded extensions

    By havenswift-hosting,   
    • 3 replies
    • 11.2k views

  4. SMTP successful no emails sent on 6.5.4

    By AeroLogistica,
    • 2 replies
    • 21 views

  5. Default Store Logo

    By Simon R,
    • 2 replies
    • 55 views

  6. Paypal Commerce ENV_SANDBOX Error

    By Simon R,
    • 5 replies
    • 47 views

  7. Help me check the code overflow problem on the product page

    By AnimeBoyGirl,
    • 1 reply
    • 65 views

  8. How to display the short description below the Product Code normally without displaying the code in the Description?

    By AnimeBoyGirl,
    • 4 replies
    • 194 views

  9. I deleted all the countries in Countries & Zones. Now I want to restore the previous state. What do I need to do?

    By AnimeBoyGirl,
    • 2 replies
    • 52 views

  10. Digital and Product

    By Shortie,
    • 3 replies
    • 50 views

  11. emailing customers with un processed orders.

    By cqpbert,
    • 5 replies
    • 190 views

  12. Customer payment when payment fails.

    By cqpbert,
    • 2 replies
    • 140 views

  13. CBurst will display the option image allocation gallery if it is done

    By AnimeBoyGirl,
    • 2 replies
    • 136 views

  14. report filter how to add an item for filtering

    By stefcor,
    • 0 replies
    • 108 views

  15. Can I add a JS package and use it in cubecart documents?

    By Rahul_Murali,
    • 1 reply
    • 137 views

  16. Cubecart slow when attempting to update customer order status and error shows up in the log: is not allowed as a key in 'CubeCart

    By dar168,
    • 0 replies
    • 136 views

  17. In the Basix skin, the images added in the product selection cannot be displayed. However, when I switched to the default skin, they were shown correctly. I wonder what went wrong there?

    By AnimeBoyGirl,
    • 19 replies
    • 382 views

  18. Help with removing required fields from Billing and Delivery address

    By mattmgs,   
    • 0 replies
    • 134 views

  19. Worldpay Callback Issue

    By Frank Auffret,
    • 1 reply
    • 180 views

  20. Are there individuals or businesses?

    By LucasRogers,
    • 1 reply
    • 178 views

  21. New order invoice email to admin, can I have the ship to address in BOLD if it's different than the billing address?

    By exibar,
    • 1 reply
    • 273 views

  22. How?

    By BenHill,
    • 0 replies
    • 172 views

  23. editing email templates only codes...

    By stefcor,
    • 3 replies
    • 282 views

  24. Can't add product to created order

    By Claudia,
    • 2 replies
    • 251 views

  25. Database Maintenance

    By Claudia,
    • 1 reply
    • 19.2k views

  26. Is this possible? Create a Test store in folder

    By foz1234,
    • 3 replies
    • 280 views
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