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  2. I agree, but aside from the plug in, why would the order be generated at the checkout page? Customer hasn't even provided card info and the order goes through. The order history just says: status: pending Initiaror: gateway
  3. I don't know which scenario matters for this to be complete honest. There's no reason why a customer shouldn't be able to complete 3DS. I think your choices look sensible.
  4. Thanks for replying @Al Brookbanks, there are the settings. One thing I just found out is that if I add a product to the cart, and click on secure checkout until I arrive to the last page where the PayPal button and the fields for credit card are, at that point, the order gets generated. It shouldn't obviously because the customer hasn't even paid, he is just being presented with payment options yet the order gets processed under order. Maybe is missing a setting somewhere.
  5. No probs thanks for your help so far - much appreciated. Currently being 8 hours behind isn't helping so I will revert for now.
  6. Sorry Frank. The release is new and I've been tied up on support all day. Restoring a backup is a good plan for now. I haven't come across any stores with this problem yet using the files I've linked to in this thread.
  7. Looks like my only option is to revert all the stores back to 6.5.3 and try again when I return to the UK In 20 years plus using Cubecart I have never had such an issue.
  8. So what do I need to do? All four sites that use VAT exclusive prices have same issue another example https://petiteshowers.co.uk/ basket price £180.00 Subtotal £150.00 Select your shipping method: -- Please Select --£0.00 (FREE Delivery)Shipping £0.00 VAT (Standard Rate 20%) £90.00 Grand Total£240.00
  9. No other changes in this version would affect the calculation.
  10. Done that but no change https://tritoncontrols.co.uk/ Basket £199.99 Subtotal £166.66 Select your shipping method: -- Please Select --£0.00 (Free carriage)Shipping £0.00 VAT (Standard Rate 20%) £99.99 Grand Total £266.65
  11. Can you check your extension configuration? If 3D secure isn't required then they can do this and the payment will still be taken. If it is required the payment won't be taken and the order will not be updated to processing.
  12. Frank I'm sorry that you've had problems. Can you switch the green line out for the red one: https://github.com/cubecart/v6/commit/83387f9b35f2e60cca0a4e8b33a66814388caa58
  13. Thank you so much, that's got the storefront open again - used gd.class.php from 6.5.3 Your help is much appreciated Now just need to solve the calculations issue UPDATE just checked phpinfo() EXIF is enabled
  14. There are two approaches: replace the file /classes/gd.class.php with the file found in CC653, or visit your site's control panel and manage the extensions installed in PHP. Enable 'EXIF' (and 'MBSTRING' if not already) to the group of enabled extensions.
  15. Yesterday
  16. It just got worse! I tried switching to the default Foundation skin now the storefront won't load https://tritoncontrols.co.uk/index.php cleared cache and switched back to the custom skin and site still won't load. Error log: [<strong>Exception</strong>] /home/tritoncontrolsco/public_html/classes/gd.class.php:103 - Call to undefined function exif_read_data() https://tritoncontrols.co.uk/index.php
  17. Uploaded https://github.com/cubecart/v6/blob/v6.5-master/classes%2Fcart.class.php cleared cache still got errors https://petiteshowers.co.uk/ Basket icon top right shows correct price £180.00 Checkout Unit price Fibreglass shower tray 24" x 36" £150.00 Subtotal £150.00 Select your shipping method: -- Please Select --£0.00 (FREE Delivery)Shipping£0.00 VAT (Standard Rate 20%) £90.00 Grand Total £240.00 Sorry for delay I am in Vancouver for a few days so had to borrow a laptop Update: doesn't seem to affect sites where prices include VAT
  18. If your skin is based on the Foundation platform, there is already the CSS necessary to give radius corners. See: https://get.foundation/sites/docs-v5/components/buttons.html See the last example in 'Button Sizing'. Edit the template to affect one button. Then, using the Developer Tools for your browser, examine the CSS rules that Foundation applies to class="button radius". Edit the skin CSS file 'cubecart.common.css' and add, at the bottom of that file, those same CSS rule(s) to make the corners have a radius, but for all buttons, not just for .button.radius. Alternatively, we can make a code snippet to load in a custom CSS file -- which will survive an upgrade if using the stock Foundation skin.
  19. Job done. Sorted. Many thanks. (again!!)
  20. Can you replace this file: https://github.com/cubecart/v6/blob/v6.5-master/classes%2Fcart.class.php
  21. I have been told by several people my site would look nicer if all the buttons and boxes were radius corners instead of sharp corners. I have tried to go into css files and add radius to buttons, but it does not seem to change any buttons. So my first question is how do I know which css file to change for what? Second question is do I need to do more or just change the css file?
  22. As reported in bugs I recently upgraded six sites to 6.5.4. Those customers are reporting errors with the vat and total calculations. Anyone else experiencing similar and is there a fix? e.g. www.wesleywindows.co.uk
  23. Hello fellow geeks, so, customer tries to pay, the order goes through but the transaction fails at PayPal level. That's fine as it's a customer's issue, but how do I stop the order from going through? I often find myself cancelling orders due to this reason. As you can see, the customer was presented with the authentication but he skipped it, so obviously there wasn't a monetary transaction, yet the order goes through! It shouldn't go through! Whenever I am shopping online and there is an issue with the payment, the order simply won't go through, then I know there was a problem. Not only I have to keep cancelling these random orders but also explaining customers that the order went through at the website level yet not at a financial level. How to avoid this? How to prevent cubecart accepting orders that fail the payment authentication process? Thanks in advance! AJ
  24. I've seen this issue on one other store so far. Please can you replace this file: https://raw.githubusercontent.com/cubecart/v6/v6.5-master/classes/db/database.class.php
  25. Since upgrading - the store has reverted to the default logo and no matter what I do it will not change to the one I upload, store/skins/foundation/images/default/logo/default.png I can of course just rename my logo and put in here, but I shouldn't need to. Probably caused by this : File: [settings.index.inc.php] Line: [177] "UPDATE `odpq_CubeCart_logo` SET `status` = '0',`skin` = DEFAULT,`style` = DEFAULT WHERE odpq_CubeCart_logo.logo_id = '3';" - Field 'skin' doesn't have a default value Can this be decoded?
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