-
Posts
6,638 -
Joined
-
Last visited
-
Days Won
123
Posts posted by Al Brookbanks
-
-
Are you still on 6.0.8? I'd really recommend upgrading if so.
-
How long ago did you purchase this? I'm sure Ian will get back to you soon. @havenswift-hosting
You can contact here https://www.havenswift-hosting.co.uk/clients/contact.php
-
Yes please use SagePay-1.0.13.zip. It should be fine with PHP 7.2 but 7.4 would be safer.
- 1
-
This is difficult to quote for but so long as none of the files are encrypted I'm sure we can do it under our standard technical support.
-
50 minutes ago, foz1234 said:
Due to SemperFIWebServices no longer being around and supporting my plugins, my CC is pretty much stuck on 6.2.5 and PHP 7.2
Just wondering if I can create a new temporary CC store in say https://mydomain/test folder, then upload a back from my main store, no need for customer details, I just want to see at what point/CC version my plugins break if indeed they do, trying to avoid killing my online store and needing to restore it.
SemperFIWebServices plugin's currently running:
SFWS Custom Foundation 5 Skin V3.3.0
SFWS Special Content Boxes V4.1.0
SFWS Homepage Featured Products V4.0.0
Site Messages v4.0.0
Asking to assess if this will actually work?
Your thoughts appreciated.
Absolutely you can. Are the plugins encoded? If so then you are stuck. If not the code can be updated to work with PHP8.
-
You can upload the movie files to the files folder of CubeCart. Then create the product and select the file using the digital tab. That's all you need to do. CubeCart will send a unique download link after purchase.
-
7 minutes ago, Debyink said:
Al, I'm still having this problem and still loosing money due to the no refundable fees.
I believe you but I need clues at minimum. Have any customers mentioned faults or unexpected behaviour?
We found a problem caused by hitting "Pay Now" more than once. This has been patched. It's incredibly disappointing to see issues persists especially without any information as to how.
-
This issue is incredibly infuriating. I've spent hours trying to reproduce this on various devices coving as many scenarios as I can think of. It doesn't seem to affect that many merchants and those it does aren't able to reproduce it either.
If I can reproduce this I can fix it. I'm desperate to get to the bottom of it as you are.
Are there any errors in the request log with the order number in the body?
-
Great!!
-
Did it work?
-
It looks like there is a 3rd party patch:
https://github.com/noelboss/featherlight/pull/412/commits/ddd0b99569072ce4dc5654f70cb634cfe902d919
We can try this via support if you need help.
-
This is the only issue I've seen concerning WEBP so far. If you wanted to open a support ticket I'm sure I can fix this for you. Sorry the update has caused problems for you. WEBP was only ever tested on the default skin.
-
7 hours ago, steve-t said:
I tried uploading a sscreenshot but server rejects it, error code 200. Instead:
Product with webp image: https://cavalier-gift-shop.org/magic-puppy-valentine-s-card.html (fails)
Product with a jpeg (any other product): https://cavalier-gift-shop.org/best-cavalier-mum-mug.html (all ok)
I see. It's definitely failing to load in the image.
-
What exactly happens? I can't see why it wouldn't be compatible.
-
Lightbox shouldn't mind about the file format. Which skin is this?
-
Can you login to the extension configuration screen and click the disconnect button. Once done please connect again. Then save the config and clear the cache.
-
authenticationReason: ERROR is the clue.
This means your customer has failed the security challenge set by their bank (not PayPal) and your PayPal Commerce settings are set to reject this scenario.
Check your 3D Secure Scenarios in the module extension config page. In particular "Buyer may have failed the challenge or the device was not verified."
-
Elasticsearch is free.
-
Get Elasticsearch installed and you are all set. The default search isn't great for short key word searches.
-
Do you have a custom skin and does the pay now button disable when it's clicked?
-
I'll have another look at this in the new year. The new version disables the pay now button on click. It fixed the issue from my testing. Are there different steps to reproduce this? Pressing pay twice in PayPal makes no sense. Also there is no pay button in PayPal but only a continue button.
-
Well that's incredibly disappointing. Is the Pay Now button disabling when it's clicked and you are sure you are on the latest version?
-
33 minutes ago, Debyink said:
How do I check these
Just done a quick view page source on my checkout screens (whether as a guest, logged in or just using the Paypal button) on my site found these on all so is this ok:
method="post" enctype="multipart/form-data" class="autosubmit" id="checkout_form"
button type="submit" name="proceed" id="checkout_proceed"
You should be good based on that. It's quite easy to reproduce on an iPad.
Pay with the shortcut yellow button. If you hit the pay now button twice it then goes to a new payment screen instead of going to the processing page. This disables the button so it can only be clicked once.
-
After all these months I've finally reproduced it and solved it. It was the "Pay Now" button being tapped or clicked more than once.
The new release 1.9.3 should fix this but only if the following criteria is met;
- The checkout form has the id checkout_form
- The Pay Now button has the id checkout_proceed
PayPal Commerce OK for older versions of Cubecart 6?
in Technical Help
Posted
So this must be a safari issue. Can I clone your store and test it in Sandbox mode?
This issues doesn't seem to happen anymore to other merchants that did have the issue. So frustrating for you.