Al Brookbanks
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Posts posted by Al Brookbanks
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I've actually done this for another merchant in hindsight. Very simple.
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I doubt very much they allow for this unless you are on their £200 a month "Standard Plan". This just doesn't align with the merchant base of CubeCart.
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Can clear your cookies and try again?
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What's the error message Richard?
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On 4/23/2021 at 9:07 PM, bsmither said:
From my point of view, this test structure is not needed. A simple:
$where[$GLOBALS['config']->get('config', 'oid_col')] = $_GET['search']['order_number'];I think the potential issue here is that the config value may not be set.
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Thanks for this. 1.1.4 released.
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UK, US and FR merchants using PayPal Commerce are now able to offer their customers PayPal - Pay in 3.
What is Pay in 3?
PayPal Pay in 3 is an installment product that allows merchants to give shoppers increased buying power and flexibility to spread the cost of their purchase over time. Pay in 3 lets shoppers split their purchases into three interest free payments. The first instalment payment is charged at the time of the purchase. The subsequent payments are charged monthly on the same day from the customer's PayPal account via their debit card until the instalment purchase is paid off.
How do I enable Pay in 3?
Pay in 3 is already enabled but messaging has been added since 1.4 of the PayPal Commerce integration. We recommend all merchants upgrade to this version.
How can Pay in 3 help my business goals?
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Increasing your conversion rates and revenues
- Enabled purchased that would not have taken place if there was no instalment solution and/or increases the average order value. -
Decrease cost of customer retention and acquisition
- Pay Later is included in PayPal checkout ay no additional cost.
- PayPal bears consumer risk while you get paid at the time of the transaction.
- Seller protection. -
Increasing customer loyalty and lifetime value
- Customers more likely to make purchases from you with Pay Later as their purchase cost can be spread out.
- No hidden fees.
Are there any fees associated with PayPal Pai in 3?
There are no fees for choosing to pay with PayPal Pay in 3, however if consumers are late with a payment they will be charged a late fee.
Questions?
Please contact PayPal Customer services or take a look at the FAQ.
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Increasing your conversion rates and revenues
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2 hours ago, Claudia M said:
I just had a sale thru Stripe that went thru fine. However when I went to printout the invoice all the debug info is at the bottom of it. I'm going back to version 3.0.2
Version 3!?
You just need to turn off debug mode in the advanced section of your stores settings.
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Ok so there we have it. It getting lost. How the heck...
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Just the stripe ID and the transaction log notes for the order. It looks like the session data is getting lost.
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What do the notes section in the transaction logs for this order say?
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I've created a new version which logs the stripe session id and session data before it transfers over to stripe for payment.
If this issue occurs please check the order notes. There should be a value next to Stripe Session ID as shown in pink below.
- If there is not then Stripe isn't returning the session id we later need to look up the status
- If there is then it's somehow getting lost by the time the customer gets to the order confirmation page which is when it is needed to look up payment status.
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This issue is so frustrating. I simply can't reproduce it or comprehend how the value would sometimes be missing.
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I've been tied up with clients on the support help desk. I'll get back to this when I get a gap.
Do you have a way to reproduce it every time yet?
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I wonder if a specific browser plugin could be to blame... messing with the DOM.
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Which browser do you use and version?
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So there must be another cache. A content delivery network proxy or something typically used by cheap hosting providers.
Does the basket reliably hold its contents between page loads?
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Did you click the clear cache button? Top right in orange.
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3 minutes ago, Yarnell said:
I thought it was odd he was telling me to unplug my mouse.
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4 minutes ago, DiMarca Online said:
I had another one today
The one today was paid by Bancontact (Belgian) and the one yesterday used iDeal (Dutch). Both what I had/have problems with within PayPal Commerce. Maybe there's a connection?
Claudia, was that the case with yours as well?
Thanks for the payment method isn't relevant as far as I can see. It's the checkout session ID as a whole. I'll get onto this again as soon as I can but I have to prorise my time on the tech support helpdesk.
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Next thought then is that it's not giving us a value for the session ID sometimes.
Does anyone have solid steps to reproduce this? I've never been able to reproduce this.
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Oh yes. See what I mean about being clever! Hanson is a goner.
Stripe Session ID missing
in Technical Help
Posted
Ok so we can conclude that the session ID is getting lost. I've released 3.0.6 which keeps an audit log in the transaction logs table and uses the latest entry from there instead of relying on session data. I hope this will resolve the issue. At least if it doesn't there will be a better trail to audit.