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About brantics

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  1. I would love your help, thanks so much. I'll PM you now
  2. another issue I've just discovered is that the mican template isn't showing up properly on my partner's windows pc. It's the mican template but not the one I've customised yet appears fine on my son's pc... wtf... The mican skin I'm using says it's compatible with cubecart 6 too...
  3. Thank You {$DATA.first_name}! )}" - Unexpected ")""> Yesterday, 09:51 [Exception] /home5/louisew5/public_html/ - Syntax error in template "string: Thank You {$DATA.first_name}! )}" - Unexpected ")""> 14 Dec 2016, 13:34 [Exception] /home5/louisew5/public_html/ - Syntax error in template "string: Thank You {$DATA.first_name}! )}" - Unexpected ")""> 14 Dec 2016, 13:04 [Exception] /home5/louisew5/public_html/ - Syntax error in template "string: {$DATA.first_name}{$DATA.last_name}{i..." on line 53 " {if !empty($DATA.ship_method)}{$DATA.ship_method|replace:'_':' '}:{if !empty($DATA.ship_product)} {$DATA.ship_product){/if}{else}Shipping:{/if} errors that have cropped up... I'm assuming somewhere there'll be a wrong ) instead of an } but don't know where
  4. It was my client who owns the store's comment. I've just run through a test order from my Android tablet and it's all looking fine, links are working and the checkout was fine. So frustrating to try and narrow it down. It's gone 9pm here so so I'll check the error log again in the morning
  5. I'm not getting it happening for me but I believe it's as soon as you select checkout when you've viewed the cart.
  6. ok so I did it all and it seemed to be working again (and it's been updated to the latest version), but this morning this: I’ve had another customer tell me they cannot get to the Check out – they get a blank screen… I’ve tested here on my Windows 10 PCs and I get the same result – blank screen I’ve also tested on my Samsung phone and I get to the Check out window! So this ongoing complaint seems to be an issue with the page not building at all for Windows??!!
  7. thanks so much for your help
  8. I'll worth through the templates and make those changes thank you! there's been no further recurrence of the other error since August.
  9. I've had a look at the error log and this is a repeating error, it worked ok for me but this same error (and the only error) has come up repeatedly since early July (it's probably only just been brought to the attention of my client: 12 Jul 2016, 10:19 [Exception] /home5/louisew5/public_html/ - Syntax error in template "string: Thank You {$DATA.first_name}! )} "> " - Unexpected ")""> there are some other errors, all from August 10th for various products. I'll check my hosts log and see if anything has been changed 10 Aug 2016, 14:36 File: [seo.class.php] Line: [621] "SELECT COUNT(id) AS Count FROM `emp_CubeCart_seo_urls` WHERE `path` = 'Aleene's Leather & Suede Glue' AND `type` = 'prod' AND `item_id` <> 10052;" - You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 's Leather & Suede Glue' AND `type` = 'prod' AND `item_id` <> 10052' at line 1 I'm with bluehost and can't find anything regarding any upgrades they've done
  10. Hi there, I have a store that using CubeCart Version 6.0.12 PHP Version 5.4.43 MySQL Version 5.6.32-78.1-log currently, I'm reluctant to upgrade it myself as it's had some custom work done to it but it's been erroring when it goes to the payment page. My client sent me this: I click to go to Checkout – in theory I’m going to the screen to opt for Internet Banking or Paypal and it’s BLANK!!! Try going back and forward again and then it’s lost your sale so you cannot do anything! L I’ve had the complaint I’d say 9 times in the last 10 days….. Will upgrading it fix the problem or is it a server glitch?
  11. thanks for your help, worked brilliantly
  12. I moved it back to where it normally was and it still wasn't working so have put it back to how the client wants it. I have as the test setup. You can register as anyone and see what happens. I've been through a site that's working correctly ( and compared it to the scrapaholics one but can't for the life of me figure out why one is ok and the other isn't. Where/how would I turn off the hide the cart feature when it hovers over the [+] button too? Note.. I've also just realised the working site ( is running cubecart 6.0.10 still and the others have been updated to 6.0.12.
  13. I can't get the box to stay open regardless of where my mouse is, the site is and it's running 6.0.12. I'm wondering if some of the css is doing it? I'm not an expert... :/
  14. Thank you, I got cubecart tech support to fix it for me, no idea how! Lol
  15. I've used mican as a base for a website, I haven't changed the session template file at all but the pop up log out box once you've logged in appears when you mouse over the [+] symbol, but disappears when you mouse out so you can't click on the links (which don't work when when I when I set when I set the visibility to visible visible to test). When I click on the symbol it remains on the page but adds a # after after the location name in the menu bar. At Atthe moment anyone who is logged in can't log out nor view their account details and I'd appreciate any help.