platedepot

@lyndsiesal - Did this work for you? I have had many declined payments as well, and they seem to be clustered. Everything will work fine for a few days, then nothing works - even for returning customers. Then it starts working again. I had a customer tell me that she tried 3 different cards today and they all were declined. -Mark

Excellent! Thank you all for your help.

I have a store where the inventory is changing constantly with unique products. In the past, I had simply taken a store item that had sold and reconfigured it to list a new, unrelated, item. I would erase the custom SEO URL path to let CubeCart assign a new one that would be appropriate for the new product. I have found that Google index crawl is trying to find all of the former SEO paths that it had found at one time. Should I: Continue what I have been doing, reusing old product listings? Create new products and only reuse old products listing when I have something that is an exact match to the old product Delete old product listings for items that have sold or combination of above? Thank you for your help.

Hi BSmither -- Thank you for the response. I gave it a try, but could not get past the GoDaddy firewall, even though my IP is on the white list. Are there actual PHP documents that I can edit instead? Mark

Is there a way to get the invoice to print the number of items sold in an order? Thanks Mark

Again, thanks for all your help. Mark

That worked perfectly - thank you! While I have you on the line - I'm still getting about 12 errors per second in the error log. The first error is always File: [controller.admin.pre_session.inc.php] Line: [27] "SET @@time_zone = 'UTC'" - Unknown or incorrect time zone: 'UTC' I've tried setting to Pacific Time or UTC -8, but the error always appears with the new time zone substituted for "UTC". I recall this being an issue in an earlier release. Is this a quick fix as well? Thanks! Mark

Hi bsmither-- Thanks for responding. I have done as you've recommended and found this. Category 15 is Illinois. Hack: 1674503255.92020 --- Duration: 1398 µs [NOT CACHED] SELECT I.product_id FROM `CubeCart_category_index` as I, `CubeCart_inventory` as INV WHERE I.cat_id = 15 AND I.product_id = INV.product_id AND INV.status = 1 AND `live_from` < UNIX_TIMESTAMP() I'm also receive a lot of errors in the error log, which I've attached as a word file here. attach.docx

I run a site selling used license plates. I have categories set for all 50 states, Canada and Mexico. If I select Alabama through Delaware, only the parent category USA Plates displays (with no products). DC through Kentucky displays fine. Selecting Louisiana and onward alphabetically (including Canada and Mexico) displays DC through Kentucky in cycles. Everything looks normal on the back end. If I select a plate from the Featured Product, it will display normally with the correct category, even if it's not from DC through Kentucky. Any help would be appreciated. My website is www.platedepot.com Thanks Mark

It's both of our understanding. It only applies to orders placed within Washington State. When I file my quarterly sales tax reports, I have to specify which of the taxing districts I've collected sales tax in and pay that rate to the state (who will then forward the local part of the tax to the appropriate district). There is talk in the legislature of changing it to a system that most other states do based on the physical location of the business, but it hasn't gone anywhere yet.

I have relocated my business to a state the requires that I collect sales tax based on where the order is shipped, not based on my location. There are 358 taxing districts in Washington State, any of which could possibly have a different rate. CubeCart allows me to specify sales tax rates based only on orders shipped to Washington State as a whole. I have been charging the highest rate and refunding based on the customer's actual shipping location. It's getting old, fast. Is there a module that will allow me to further break down the rates I charge based on ZIP Code? It would be a little effort to set up, but I think it will save some headaches in the long run. Thanks MARK www.platedepot.com

Clearing the cache worked! Thanks again bsmither. MARK

Thanks bsmither, but it did not seem to have any effect. The products are still sorting the same way as before. MARK

Is there a setting I can use toe maintain a sort as I change from filter to filter on the back end? Example: I want all products to be sorted alphabetically and show the full listing (as opposed to Page 1, Page 2, etc.) If I set all this while in Filter A, it will change back to the default sort (by update date and using pages) when I change the filter to Filter B. I remember being able to maintain sorting in older version of Cubecart. I am currently using Version 6.0.6 Thanks MARK www.platedepot.com

Hi Al-- Thanks for the reply. To answer you questions: I upgraded from 5.2.16 Yes, I ran the setup process, but I don't think it ran correctly. I typed in platedepot.com/setup and the very next screen was the new store all "upgraded". There was no install/upgrade option as usual. I've received the following fatal errors: [07-Mar-2015 11:21:30] PHP Fatal error: Call to a member function get() on a non-object in /home/content/96/8861796/html/classes/cart.class.php on line 1022 [07-Mar-2015 19:09:47] PHP Warning: Stored session data did not match DB record. Session aborted as possible session hijack. Old IP Address: '195.202.228.213' New IP Address: '195.202.228.213' Old User Agent: 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18' New User Agent: 'Mozilla/5.0 (iPhone; CPU iPhone OS 8_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B410 Safari/600.1.4' in /home/content/96/8861796/html/classes/session.class.php on line 640 [07-Mar-2015 16:37:32] PHP Fatal error: Call to a member function get() on a non-object in /home/content/96/8861796/html/classes/cart.class.php on line 1022 many many multiples of this error [15-Mar-2015 18:34:06] PHP Fatal error: Class 'Smarty_Internal_TemplateBase' not found in /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_internal_template.php on line 22 [19-Mar-2015 23:40:40] PHP Fatal error: Call to a member function read() on a non-object in /home/content/96/8861796/html/classes/seo.class.php on line 756 many multiple of this error I've had Cubecart since version 3, and I'm sure that several of the upgrades probably didn't work properly due to 500 Internal Server Errors, which I get with every upgrade, backup or attempt to access the Dashboard. Is there a setting I need to adjust to avoid these? Would cleaning the database help? (I have over 2000 products and 8000 orders in the DB). Thanks for your help MARK