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platedepot

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  1. Hi Bsmither-- Thank you for this! Works great. Mark
  2. Is there any way to alphabetically sort the products as shown on the invoice? I use the invoice to fulfil orders, and I have my physical sorted alphabetically in bins. Being able to sort the products as shown on the invoice would save a great deal of time. Thanks! Mark www.platedepot.com Running Cubecart Version 6.2.9
  3. It's both of our understanding. It only applies to orders placed within Washington State. When I file my quarterly sales tax reports, I have to specify which of the taxing districts I've collected sales tax in and pay that rate to the state (who will then forward the local part of the tax to the appropriate district). There is talk in the legislature of changing it to a system that most other states do based on the physical location of the business, but it hasn't gone anywhere yet.
  4. I have relocated my business to a state the requires that I collect sales tax based on where the order is shipped, not based on my location. There are 358 taxing districts in Washington State, any of which could possibly have a different rate. CubeCart allows me to specify sales tax rates based only on orders shipped to Washington State as a whole. I have been charging the highest rate and refunding based on the customer's actual shipping location. It's getting old, fast. Is there a module that will allow me to further break down the rates I charge based on ZIP Code? It would be a little effort to set up, but I think it will save some headaches in the long run. Thanks MARK www.platedepot.com
  5. Clearing the cache worked! Thanks again bsmither. MARK
  6. Thanks bsmither, but it did not seem to have any effect. The products are still sorting the same way as before. MARK
  7. Is there a setting I can use toe maintain a sort as I change from filter to filter on the back end? Example: I want all products to be sorted alphabetically and show the full listing (as opposed to Page 1, Page 2, etc.) If I set all this while in Filter A, it will change back to the default sort (by update date and using pages) when I change the filter to Filter B. I remember being able to maintain sorting in older version of Cubecart. I am currently using Version 6.0.6 Thanks MARK www.platedepot.com
  8. Hi Al-- Thanks for the reply. To answer you questions: I upgraded from 5.2.16 Yes, I ran the setup process, but I don't think it ran correctly. I typed in platedepot.com/setup and the very next screen was the new store all "upgraded". There was no install/upgrade option as usual. I've received the following fatal errors: [07-Mar-2015 11:21:30] PHP Fatal error: Call to a member function get() on a non-object in /home/content/96/8861796/html/classes/cart.class.php on line 1022 [07-Mar-2015 19:09:47] PHP Warning: Stored session data did not match DB record. Session aborted as possible session hijack. Old IP Address: '195.202.228.213' New IP Address: '195.202.228.213' Old User Agent: 'Mozilla/5.0 (Macintosh; Intel Mac OS X 10_10_2) AppleWebKit/600.3.18 (KHTML, like Gecko) Version/8.0.3 Safari/600.3.18' New User Agent: 'Mozilla/5.0 (iPhone; CPU iPhone OS 8_1 like Mac OS X) AppleWebKit/600.1.4 (KHTML, like Gecko) Version/8.0 Mobile/12B410 Safari/600.1.4' in /home/content/96/8861796/html/classes/session.class.php on line 640 [07-Mar-2015 16:37:32] PHP Fatal error: Call to a member function get() on a non-object in /home/content/96/8861796/html/classes/cart.class.php on line 1022 many many multiples of this error [15-Mar-2015 18:34:06] PHP Fatal error: Class 'Smarty_Internal_TemplateBase' not found in /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_internal_template.php on line 22 [19-Mar-2015 23:40:40] PHP Fatal error: Call to a member function read() on a non-object in /home/content/96/8861796/html/classes/seo.class.php on line 756 many multiple of this error I've had Cubecart since version 3, and I'm sure that several of the upgrades probably didn't work properly due to 500 Internal Server Errors, which I get with every upgrade, backup or attempt to access the Dashboard. Is there a setting I need to adjust to avoid these? Would cleaning the database help? (I have over 2000 products and 8000 orders in the DB). Thanks for your help MARK
  9. I upgraded to v 6.0.1 over the weekend. One of my regular customers told me that my categories are not working properly. When I update my products, I place the product in the proper primary category (by state) and in an additional !!NEW!! category to help call out the newly updated products. I also use additional categories for products that are $1, $2 or $3. When a customer selects any of these additional categories, nothing comes up. I've tried as well on IE and Firefox. All blank. The products do appear in the proper primary category. The categories are set properly in control panel. My website is www.platedepot.com. The !!NEW!! category is to the left and should be showing about 100 products when selected. Thanks for any help. MARK
  10. I enabled debugging for the first time the other day and noticed this error below (or some varience of it) whenever I've loaded any page in the admin section - this particular warning message is from the Orders page. I'd say that Cube Cart has worked correctly about 90% of the time for me, but my customers have had their baskets empty enough times to make it worrisome. Could this error be related to that or something else? I have both large product and order databases going back to 2009 (2214 products and 8619 orders). Any help would be appreciated. Thanks MARK PHP 5.2.17 CubeCart v. 5.2.16 PHP: [Warning] /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_resource.php:733 - filemtime() [function.filemtime.php]: stat failed for /home/content/96/8861796/html/cache /skin/314080303f61e45e379b96cec9c4546ac4b23755.file.element.paginate.php.php [Warning] /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_resource.php:733 - filemtime() [function.filemtime.php]: stat failed for /home/content/96/8861796/html/cache/skin/45fa43a1195dcb56244e0258b390be53298496de.file.orders.index.php.php [Warning] /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_resource.php:733 - filemtime() [function.filemtime.php]: stat failed for /home/content/96/8861796/html/cache/skin/909abfac69743b0afda359beeb300d8ba59f21be.file.main.php.php [Warning] /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_resource.php:733 - filemtime() [function.filemtime.php]: stat failed for /home/content/96/8861796/html/cache/skin/901e34f590278d004541c3e5654f31412503ac48.file.common.gui_message.php.php [Warning] /home/content/96/8861796/html/includes/lib/smarty/sysplugins/smarty_resource.php:733 - filemtime() [function.filemtime.php]: stat failed for /home/content/96/8861796/html/cache/skin/374c5bbe5c0a89eaa5bb73f8f0b9cf480b48f103.file.ccpower.php.php
  11. Same problem, new error. I've cleared the cache, but it's still giving the 500ISE: [22-Jan-2015 02:09:22] PHP Notice: Cleaning cached files... in /home/content/96/8861796/html/classes/cache/cache.class.php on line 142
  12. I get this error: [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: Entity: line 1: parser error : Space required after the Public Identifier in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: &lt;!DOCTYPE HTML PUBLIC &quot;-//IETF//DTD HTML 2.0//EN&quot;&gt; in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: ^ in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: Entity: line 1: parser error : SystemLiteral &quot; or ' expected in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: &lt;!DOCTYPE HTML PUBLIC &quot;-//IETF//DTD HTML 2.0//EN&quot;&gt; in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: ^ in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: Entity: line 1: parser error : SYSTEM or PUBLIC, the URI is missing in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: &lt;!DOCTYPE HTML PUBLIC &quot;-//IETF//DTD HTML 2.0//EN&quot;&gt; in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: SimpleXMLElement::__construct() [<a href='http://docs.php.net/manual/en/simplexmlelement.--construct.php'>simplexmlelement.--construct.php</a>]: ^ in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 243 [20-Jan-2015 21:28:32] PHP Warning: String could not be parsed as XML in /home/content/96/8861796/html/admin/sources/dashboard.index.inc.php on line 259
  13. I've just created the error log that you mention and uploaded it to the store.
  14. When I'm trying to access the main Dashboard, I'm getting a 500 Internal Server Error (after trying for about a minute or so). This error also occurs whenever I try to perform a store upgrade (although the upgrade does seem to go through). Any suggestions? Thanks MARK
  15. My provider is Go Daddy and they're using Linux. I don't believe there's an actual connection between my personal Windows update and the 'basket empty' emails. Could it simply be that Go Daddy is rebooting the server? The issues seem last the better part of the day, and I don't recall noticing a correlation (likely implied) until recently. I'm a civil engineer, not a computer engineer, so I'm somewhat of a novice at this stuff. Thanks MARK
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