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tomoharu

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Everything posted by tomoharu

  1. (some of us come here every-so-often) Ok, as far as I know, there are no specifics to how and when this happens on my site. Some customers, most in Northern Europe, get this issue each time they try to checkout, no matter the browser, cookies setting, OS, login time, etc. I can reproduce one of the PayPal issues (loses session in the middle of final checkout steps) on Firefox, but not Opera. One good customer tries it at home on her pc, and at work on her mac, with the same result: returns to the home page and logs her out. Sometimes when customer click for PayPal Express, either the gold button or the final payment option selection, it just says thier order was complete, but does not take them to PayPal. Cart is emptied at this point and there is no record of an order. This one particularly angers customers, or potential customers.
  2. It works to add the product when I try. Try clearing your browser cache, then again. If this is still a problem for some customers, did you check this thead? http://forums.cubecart.com/index.php?showt...t=0#entry149799
  3. check http://www.cubecartforums.org/
  4. No, and I've been trying for over a year now. If there are release-specific updates to fix this, it would be nice to know.
  5. It is under the Website Payments Pro option: Express is a requirement with using WPP (assuming you have WPP), and it will show up automatically at checkout when you enable Payments Pro. If you don't use WPP with PayPal, then just use the regular PayPal payment option in CC.
  6. Anybody? This is an issue that plagues many of us, and it's rather annoying to have to filter through reviews and delete all the shite. Any help would be appreciated.
  7. yes, it's a common issue. No ideas after months of trying, but still working on it.
  8. As it notes above, staff doesn't frequent the forums, at least not every post. They know about this, and with a search you can find many posts on the subject. There have been several bug reports opened at http://bugs.cubecart.com , which seem to have disappared for the most part. However, PayPal express has their share of problems, which they don't post most of on their site dev blog, but the forum users post the issues. They recently "upgraded" it, somewhat breaking it for a couple days.
  9. Is this issue still happening to some? I just re-reinstalled the latest version a couple weeks ago, and this problam is affecting many existing customers. They get pretty frustrated, and I have no answer for them. Have spent many hours at work fruitlessly sorting through and trying to adjust sessions-related files.
  10. "Site error: the file /home/solents1/public_html/index_enc_ion.php requires the ionCube PHP Loader ioncube_loader_lin_5.2.so to be installed by the site administrator." need to get the appropriate ioncube in there.
  11. I am aware this sounds just like what you posted above, but I just double-checked the route. Go into your PayPal account. On the top header menu, click on Profile, located under the Account tab (first place when you log in anyway). Under Account Information, click on "request API credentials", below email, phone, etc. Select Option 1-PayPal API. If for some odd reason it's not there, call PayPal. Here's a screenshot of the page:
  12. tomoharu

    CubeCart...

    CPanel CC is the standard free or "trial" version that can then be upgraded.
  13. tomoharu

    Packing Slip

    Try checking through your browser's print settings & options, then your printer's settings. On mine, if I change it to print headers, it gets all buggered up.
  14. Try the final fix posted here: http://bugs.cubecart.com/view.php?id=1415
  15. tomoharu

    Packing Slip

    Go to admin/sources/orders/print.inc.php to change logo, spacing. Go to admin/styles/print.css to change the packing slip colours, fonts, etc.
  16. (Gotta give us a day or two---some of us only check these forums once in a while) Go to includes/content/profile.inc.php Edit out the sections you don't want. For intance, I have phone and mobile removed so that the first relevant lines are: if (empty($_POST['firstName']) || empty($_POST['lastName']) || empty($_POST['email']) || empty($_POST['add_1']) || empty($_POST['town']) || empty($county) || empty($_POST['postcode']) || empty($_POST['country'])) { $errorMsg = $lang['profile']['complete_all']; } else if (!validateEmail($_POST['email'])) { $errorMsg = $lang['profile']['email_invalid']; } else if(isset($emailArray) && $emailArray == true && $emailArray[0]['type'] == 1) { $errorMsg = $lang['profile']['email_inuse']; } else { ## update database $data['firstName'] = $db->mySQLSafe($_POST['firstName']); $data['lastName'] = $db->mySQLSafe($_POST['lastName']); $data['email'] = $db->mySQLSafe($_POST['email']); $data['companyName'] = $db->mySQLSafe($_POST['companyName']); $data['add_1'] = $db->mySQLSafe($_POST['add_1']); $data['add_2'] = $db->mySQLSafe($_POST['add_2']); $data['town'] = $db->mySQLSafe($_POST['town']); $data['county'] = $db->mySQLSafe($county); $data['postcode'] = $db->mySQLSafe($_POST['postcode']); $data['country'] = $db->mySQLSafe($_POST['country']); You have to remove the same ones you don't want further down the page too, but you get the idea. Remove the same fields (er, different code, but if you don't want County, remove the relevant lines) here: /includes/content/reg.inc.php Then, go into skins/(yourskinname)/styleTemplates/content/reg.tpl AND skins/(yourskinname)styleTemplates/content/profile.tpl and do the same. I think that's it. Back up first!! I made all sorts of messes doing this the first time.
  17. As far as I know, the IPN is not domain-specific. You are allowed one business PP account, but many people run multiple stores.
  18. Same here (last 2 days) , and it's not anything I've changed.
  19. yeah, I've been awaiting a solution since last year. It's especially bad on some international customers. I've done everything possible to tweak sessions and cookie settings, but have just made other problems with that. Good luck!
  20. Try testing in a different browser. Could be a session/cookies problem. The newest release of Firefox is bad about this. If that's still wonky, check into this thread: http://forums.cubecart.com/index.php?showt...t=0#entry149799
  21. Er...no. Go to your store. Click on a product. Click on "Tell a friend". You will see that the text you relayed here is the standard "tell a friend" text that's already there and can be edited by each customer. Could be bots scanning each page, or legitimate/potential customers (not everyone logs in to browse).
  22. Still another unfixed CC and PayPal Express problem. Happens often, no matter which version of CC I'm using, and no matter what the settings are. Customers get irritated that their basket is empty, and the order isn't paid.
  23. This is still a problem for many cubecart users, and to my knowledge, no solution has been created. It turns away a lot of angry customers.
  24. http://forums.cubecart.com/index.php?showt...t=0#entry149799
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