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havenswift-hosting

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Everything posted by havenswift-hosting

  1. Hi Have you implemented the code change from this issue ? https://github.com/cubecart/v6/issues/1601 Ian
  2. For the most part, they do still work but there are an increasing number of functional changes that are not included as the old skins are not updated and quite a few users are reporting various issues. Not saying it is the skin that is causing the issue and you can eliminate that by switching the default skin to use the supplied Foundation (which is a much better choice if you want a free skin although there are several good commercial skins available as well) and then doing the same test. If it works OK in Foundation which I suspect it will do, then it points to the skin ! Ian
  3. It might be something to do with the skin that you are using - the old V5 skins should not be used with CubeCart V6 any longer
  4. You will need to do a manual upgrade until (at least) 6.1.7 when the problems are supposed to have been fixed. That should not be causing a blank page so you could try looking at the error_log for any information and also double check you have ZipArchive on your server as that is now required Ian SNAP !
  5. Check for php.ini and .htaccess files in the top level directory above public_html Ian
  6. If you deleted the users completely, then no data should be available to be displayed - so that doesnt make much sense to me. Making the change that Al and I mentioned should have fixed that so it sounds like you have something different / more serious going on and it really needs somebody to look at it in detail.
  7. You will need to use phpMyAdmin to find what the largest customer_id that has been used in the CubeCart_customer table and then under the Operations tab, change the AUTO_INCREMENT value so that it is at least 1 more than the highest number already used. Ian
  8. You should be able to do what you want using @Noodleman plugin https://www.cubecart.com/extensions/shipping-methods/link-cubecart-products-to-specific-shipping-services-/-modules. This does it at a product level which allows greater flexibility although would need a little more configuration by yourself Ian
  9. Try clearing your browser cache or doing a hard refresh (usually CTRL-F5 in most browsers). Certain files have been updated and old versions of these are probably cached locally on your PC by the browser Ian
  10. It doesn't affect the store operation, but does make the store slower. When an admin is logged in and doing things the cache is continually cleared and users on the front end continually keep populating it !
  11. It isn't just 6.1.7 it has always been this way ! @Al Brookbanks has said he is going to try to implement the changes I have suggested in that issue ASAP which will be very welcome as it will make the cache MUCH more effective
  12. I cannot see how order details could be affected when clearing cache (but stranger things have happened I suppose) but as every single action done by an admin currently clears cache (each and every single time - see https://github.com/cubecart/v6/issues/1536) I think you would have no correct orders if that was the case !
  13. This is something can can be simply done from a csv file using phpMyAdmin. Import the product code and two prices into a temporary table and then update the Inventory table from that
  14. This is not a CubeCart issue but is a problem with your SSL as none of the common names in the certificate match the name that was entered (emanoncards.com.au). It looks like it is a shared hostgator SSL so did your own SSL expire ? You will need to speak to them to get this sorted out Ian
  15. If you are running the foundation skin or some skins based on that, then there will be some structured data items added but only a few and certainly not all that can and should be added. You can manually add them yourself or you can simply use our plugin that dynamically adds all possible data items for products and reviews into the correct pages. See https://www.cubecart.com/extensions/plugins/google-schema-org-microdata-plugin for more details Ian
  16. Are you planning on releasing 6.1.8 to include this ?
  17. Look forward to chatting with you tomorrow - have a good evening !
  18. Our CubeCart Shared hosting plans can be seen here https://www.havenswift-hosting.co.uk/website-hosting/cubecart-shared-hosting/ although I would strongly recommend a dedicated IP address and a SSL Security certificate as well. It might be best to take this off of the forums and happy to chat via our live chat facility on our website. Incidentally, we have today moved two customers from hostgator to us for similar lack of customer service ! Ian
  19. Hi You can if you also purchase a hosting package with them where you can upload the files. However you dont have to use them and can use any other hosting company and simply point your domain to that company. We specialise in hosting CubeCart websites and provide free support for CubeCart with our hosting and I will even install it for you ! hostgator are one of the big "box shifter" type hosting companies and wont know anything about CubeCart and will probably care even less Ian
  20. Do you have a hosting account with a company like us or are you thinking you will install it on your local Windows server (something that can be done but isnt officially supported and something I cannot help with as never done it as only work with Linux servers). That is the first important question which determines much of whatever comes next Ian
  21. You will also need to ensure that you install the correct ionCube encoded version for your php version Ian
  22. I also dont believe this is a PayPal issue - there are lots of reports of different and odd behaviour from upgraded sites that are intermittent even on the same site.
  23. The database checking tool was introduced in 6.1.5 - see At the moment there are a number of different issues being reported by lots of people with 6.1.7 and I would recommend not upgrading at the moment until these are investigated / fixed. Ian
  24. With the number of different issues with 6.1.7 I would strongly suggest going with 6.1.5. There are no upgrade issues if you do a manual upgrade which is simple and has been documented several times on here and always works Ian
  25. OK, I stand corrected ! You never used to have to enter anything but PayPal have obviously updated their system - we never use PayPal so dont know much about it Ian
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