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  1. this is what I found: <name><![CDATA[kurouto]]></name> <display><![CDATA[Kurouto]]></display> <version>1.0</version> <minVersion>5.0.0a</minVersion> <maxVersion>5.1.*</maxVersion> <creator>CubeCart Ltd</creator> <homepage>http://www.cubecart.com</homepage> <mobile>false</mobile>
  2. updating the php is the only variable. in fact, if we downgrade it to 5.2, this problem goes away. I also tried CrossHatch, which does not have this problem. All other skins have the same issue as Kurouto.
  3. Thanks so much! it was on "Yes", I changed it to "No". now at least when you add an item to basket, the basket shows an item in it. At least it's not confusing anymore for potential customer.
  4. this is what I get PHP: No Errors or Warnings GET: '_a' => NULL SESSION: '__client' => 'ip_address' => '73.xx.xx.xx' 'useragent' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36' 'session_start' => 1631996916 'session_last' => 1631996920 'currency' => 'USD' 'admin_id' => '1' 'language' => 'en-US' '__system' => 'token' => 'fb8a55a35a53402fe9f5c204bb49aaed' '__admin_data' => 'admin_id' => '1' 'customer_id' => '0' 'status' => '1' 'name' => 'xxx' 'username' => 'xxx' 'new_password' => '1' 'email' => 'xxx' 'verify' => '' 'logins' => '4299' 'super_user' => '1' 'notes' => '' 'failLevel' => '0' 'blockTime' => '0' 'lastTime' => '1631996398' 'browser' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36' 'ip_address' => '73.xx.xx.xx' 'language' => 'en-US' 'dashboard_notes' => '' 'order_notify' => '1' '__admin' => 'user_language' => 'en-US' 'version-check' => true '__basket' => 'contents' => '18cd1227b16132d65308308d174375e8' => 'id' => 43 'quantity' => 1 'digital' => '0' 'option_line_price' => 0 'total_price_each' => '9.95' 'description' => ' For sale is a set of output leads / test leads that will work for the following variable switching DC power supply models: 1520EX 3010EX 3010E 3010EX-3 3010E-3 3020EX 3020E 5005-2 ' 'name' => 'Output leads / test leads for Switching DC Power Supplies with output less than 900W' 'product_code' => 'leads#3' 'product_weight' => '0.200' 'tax_each' => 'amount' => '0.00' 'tax_inclusive' => false 'tax_name' => NULL 'weight' => '0.200' 'discount' => '0.00' 'subtotal' => '9.95' 'total_tax' => '0.00' 'total' => '9.95' from what I gathered, the only issue is that the action of "add-to-basket" somehow caused the shopping basket to disappear on the current page. the action, however, did do everything it supposed to do in the back-end, so that if you move away from the current page, you will see the basket with the correct content. My question is: can you interject something right after the action of "add-to-basket" to force the web page to update? even a simple reload of the page will solve the problem somehow.
  5. Thanks for a quick review. there is no error logged. I emptied the system error log and tried to add an item to the basket. still no error logged. The item is actually added to the basket, as you can see the basket by clicking on any link. after that, the basket gamic ally appeared.
  6. Hello, my site https://www.volteq.com was working but we had to updatethe php version from 5.2 to 7.0. after that update, we have been having missing cart issue. when an item is added, the website does nothing, the cart is only visible if you click on another link. I checked out the main.php, and element.js_head.php, both seems to be the same as described above. just to be sure I copied and pasted the codes in this thread, the problem persists. can someone help please?
  7. Thanks for your reply. however this does not work. the Cubecart is set up to send email to the admin when an order is paid. this is working fine for us. what we want to do is to also send an email to admin when an order is canceled. this will be adding an email template, but I don't know how to do that.
  8. can someone tell me how to add a email template to automatically send an email to admin when an order is marked "canceled"? thanks in advance
  9. thanks for your reply. I tried to change the search mode per your suggestion, but nothing seems to have changed. maybe I should rephrase the request. can we implement the search so that a match of subset will be presented? in other words, the product code is HY3005D, but if we search for a subset of that, say 3005D, the result of HY3005D search should be presented instead of null?
  10. can we enable fuzzy search on cubcart? for example, on our website http://www.volteq.com, you can search for "hy3005d", and it works as it's a product code. if you search for "3005D", it says nothing is found. is there anything that we can do to make the search like "3005D" yield the same results include HY3005D?
  11. purechat is a live chat service, and they provide a very small javascript to install on the website to enable live chat with visitors. their instructions said to: Copy and paste this code just before the closing </body> tag on every page you'd like it to appear. I did a little search on this forum and placed the code in the main.php, but it completely broke the code and the website fail to launch. can someone help? this is the beginning part of the code, I removed part of the code to hide account information. <script type='text/javascript'>(function () { var done = false;var script = document.createElement('script');script.async = true;script.type = 'text/javascript';script.src = 'https://app.purechat.com/VisitorWidget/WidgetScript;document.getElementsByTagName(HEAD').item(0).appendChild(script);script.onreadystatechange= script.onload = function (e) {if (!done && (!this.readyState || this.readyState == 'loaded' || this.readyState == 'complete'))
  12. Brian, Thanks again for your help. unfortunately. it did not seem to do anything.
  13. Thanks for your help! How do I give the image a class="slideimg"? also where do I put the code "<script>document.cookie='resolution='+Math.max(screen.width,screen.height)+'; path=/';</script>"? thanks! do I also put the line <script>document.cookie='resolution='+Math.max(screen.width,screen.height)+'; path=/';</script> in this file as well?
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