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  1. Thank you so much for your help. I commented out the following line and it is working now. IndexIgnore *
  2. Thanks for your help. Sorry I did not make it clear in the previous posting. I uploaded the files via admin into files/public/images/, the files are visible in the admin. however, when viewing from the domain/files/public/images/, the files are not visible. similarly, if you trying to view the files folders under domain/files/public/, the images folder is not visible. however a particular file is visible, as in domain/files/public/images/pic1.jpeg. Thanks in advance
  3. I have now run into another issue. Once I upload the files into the folders, each individual files can be viewed with the detailed path information, however, when trying to view the files in the folders, the files list is not viewable, instead, it shows a blank. How can we make the files list with names viewable?
  4. Thank you so much! for some reason the .htaccess file was missing in the public folder, which caused the files not to show.
  5. I tried to create a public folder using the downloads tab in admin, and uploaded a image file to the folder. for whatever reason the file is not accessible. however, with another website of ours, this same exact operation was successful. What might be the difference between the two websites to cause the different behavior?
  6. Thanks! we would like to do Work through CC5 to make it compatible with PHP7 if possible. If I remember correctly, we tried to upgrade to CC6 and somehow it did not work.
  7. I asked the hosting company to roll back to php 5.6 and the problem went away for now. is there a way to avoid this in the future?
  8. Here is what we have: CubeCart Version 5.2.16 PHP Version 7.2.34 MySQL Version 5.5.5-10.3.27-MariaDB-log Image folder size 28.92 MB Download folder size 601.77 KB Max. Upload filesize 512M Browser user-agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/97.0.4692.99 Safari/537.36 Server Software Apache
  9. thanks for your reply. this is what I found under maintenance: ----- Upgrade log to 5.2.16 (10 Jan 2015 - 14:47:16) -----
  10. Hello, our website has been working for a long time, but today we just uncovered a strange issue, here is the message: Deprecated: Function create_function() is deprecated in /home/xxx/public_html/classes/config.class.php on line 248 can someone please help? thanks in advance. Sean
  11. this is what I found: <name><![CDATA[kurouto]]></name> <display><![CDATA[Kurouto]]></display> <version>1.0</version> <minVersion>5.0.0a</minVersion> <maxVersion>5.1.*</maxVersion> <creator>CubeCart Ltd</creator> <homepage>http://www.cubecart.com</homepage> <mobile>false</mobile>
  12. updating the php is the only variable. in fact, if we downgrade it to 5.2, this problem goes away. I also tried CrossHatch, which does not have this problem. All other skins have the same issue as Kurouto.
  13. Thanks so much! it was on "Yes", I changed it to "No". now at least when you add an item to basket, the basket shows an item in it. At least it's not confusing anymore for potential customer.
  14. this is what I get PHP: No Errors or Warnings GET: '_a' => NULL SESSION: '__client' => 'ip_address' => '73.xx.xx.xx' 'useragent' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36' 'session_start' => 1631996916 'session_last' => 1631996920 'currency' => 'USD' 'admin_id' => '1' 'language' => 'en-US' '__system' => 'token' => 'fb8a55a35a53402fe9f5c204bb49aaed' '__admin_data' => 'admin_id' => '1' 'customer_id' => '0' 'status' => '1' 'name' => 'xxx' 'username' => 'xxx' 'new_password' => '1' 'email' => 'xxx' 'verify' => '' 'logins' => '4299' 'super_user' => '1' 'notes' => '' 'failLevel' => '0' 'blockTime' => '0' 'lastTime' => '1631996398' 'browser' => 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.82 Safari/537.36' 'ip_address' => '73.xx.xx.xx' 'language' => 'en-US' 'dashboard_notes' => '' 'order_notify' => '1' '__admin' => 'user_language' => 'en-US' 'version-check' => true '__basket' => 'contents' => '18cd1227b16132d65308308d174375e8' => 'id' => 43 'quantity' => 1 'digital' => '0' 'option_line_price' => 0 'total_price_each' => '9.95' 'description' => ' For sale is a set of output leads / test leads that will work for the following variable switching DC power supply models: 1520EX 3010EX 3010E 3010EX-3 3010E-3 3020EX 3020E 5005-2 ' 'name' => 'Output leads / test leads for Switching DC Power Supplies with output less than 900W' 'product_code' => 'leads#3' 'product_weight' => '0.200' 'tax_each' => 'amount' => '0.00' 'tax_inclusive' => false 'tax_name' => NULL 'weight' => '0.200' 'discount' => '0.00' 'subtotal' => '9.95' 'total_tax' => '0.00' 'total' => '9.95' from what I gathered, the only issue is that the action of "add-to-basket" somehow caused the shopping basket to disappear on the current page. the action, however, did do everything it supposed to do in the back-end, so that if you move away from the current page, you will see the basket with the correct content. My question is: can you interject something right after the action of "add-to-basket" to force the web page to update? even a simple reload of the page will solve the problem somehow.
  15. Thanks for a quick review. there is no error logged. I emptied the system error log and tried to add an item to the basket. still no error logged. The item is actually added to the basket, as you can see the basket by clicking on any link. after that, the basket gamic ally appeared.
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