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Christopher Short

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Everything posted by Christopher Short

  1. Customer said he removed a couple items before checking out, but this still should not happen
  2. Any ideas on this error cause? All the transaction logs show the correct amounts, but the order invoice was way wrong.
  3. you and me both....if you find a way for it to happen, let me know.
  4. Thanks. It didn't work the first time, hence why I asked. It ran this time.
  5. I am prompted to install 6.2.8 but there isn't an announcement about it.
  6. That fixed most of it. On mobile, the table is still pushed out of the screen.
  7. I went and checked, corrected myself. I thought it was an image, but it is indeed a HTML table.
  8. so how do I reformat this table to move as screen size changes? It is built in the product description box.
  9. What about removing the sales box? People can see the sale price because it shows on the category page.
  10. So this fixed the pricing, and thank you for that. How do I fix this issue?
  11. Can you report this bug to cubecart for a fix? It wasn't broken prior to the new update.
  12. Ideas on fixing this? I can turn off the sale mode and it goes away. Currently set as a per product sale. Just upgraded to the new version If you add a price to the sale price in the product cost tab, it updates to that price. $0 is default as I don't do sale prices on most items. When I updated one to reflect retail, it shows retail crossed out and the "sale" price in red of retail amount.
  13. I am having issues with paypal gateway, it is returning customers to the cart missing the address. Has anyone else seen this issue?
  14. I repaired the crashed table. How do I fix the time zone issue?
  15. I can stay logged in. When I go from admin and login as a customer, it doesn't login but takes me to the site home page. Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired last 60 secs error log: File: [controller.admin.pre_session.inc.php] Line: [24] "SET @@time_zone = 'America/New_York'" - Unknown or incorrect time zone: 'America/New_York' Today, 16:23 File: [session.class.php] Line: [681] "SELECT SQL_CALC_FOUND_ROWS * FROM `cc_CubeCart_sessions` WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a' LIMIT 1;" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [session.class.php] Line: [693] "INSERT INTO `cc_CubeCart_sessions` (`admin_id`,`customer_id`,`ip_address`,`location`,`session_id`,`session_last`,`session_start`,`useragent`,`acp`) VALUES ('0','0','71.92.48.70','','73f0a4654995dd2b2c87c9f76ef4c79a','1555014229','1555014229','Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36','1');" - Duplicate entry '73f0a4654995dd2b2c87c9f76ef4c79a' for key 'PRIMARY' Today, 16:23 File: [controller.admin.pre_session.inc.php] Line: [24] "SET @@time_zone = 'America/New_York'" - Unknown or incorrect time zone: 'America/New_York' Today, 16:23 File: [session.class.php] Line: [681] "SELECT SQL_CALC_FOUND_ROWS * FROM `cc_CubeCart_sessions` WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a' LIMIT 1;" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [session.class.php] Line: [693] "INSERT INTO `cc_CubeCart_sessions` (`admin_id`,`customer_id`,`ip_address`,`location`,`session_id`,`session_last`,`session_start`,`useragent`,`acp`) VALUES ('0','0','71.92.48.70','','73f0a4654995dd2b2c87c9f76ef4c79a','1555014221','1555014221','Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36','1');" - Duplicate entry '73f0a4654995dd2b2c87c9f76ef4c79a' for key 'PRIMARY' Today, 16:23 File: [session.class.php] Line: [589] "UPDATE `cc_CubeCart_sessions` SET `location` = 'https://www.csrocketry.com/admin_jPwsTd.php?_g=plugins',`session_last` = '1555014221',`acp` = '1' WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a';" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [controller.admin.pre_session.inc.php] Line: [24] "SET @@time_zone = 'America/New_York'" - Unknown or incorrect time zone: 'America/New_York' Today, 16:23 File: [session.class.php] Line: [681] "SELECT SQL_CALC_FOUND_ROWS * FROM `cc_CubeCart_sessions` WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a' LIMIT 1;" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [session.class.php] Line: [693] "INSERT INTO `cc_CubeCart_sessions` (`admin_id`,`customer_id`,`ip_address`,`location`,`session_id`,`session_last`,`session_start`,`useragent`,`acp`) VALUES ('0','0','71.92.48.70','','73f0a4654995dd2b2c87c9f76ef4c79a','1555014220','1555014220','Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36','1');" - Duplicate entry '73f0a4654995dd2b2c87c9f76ef4c79a' for key 'PRIMARY' Today, 16:23 File: [session.class.php] Line: [589] "UPDATE `cc_CubeCart_sessions` SET `location` = 'https://www.csrocketry.com/admin_jPwsTd.php?_g=plugins',`session_last` = '1555014220',`acp` = '1' WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a';" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [controller.admin.pre_session.inc.php] Line: [24] "SET @@time_zone = 'America/New_York'" - Unknown or incorrect time zone: 'America/New_York' Today, 16:23 File: [session.class.php] Line: [681] "SELECT SQL_CALC_FOUND_ROWS * FROM `cc_CubeCart_sessions` WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a' LIMIT 1;" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [session.class.php] Line: [693] "INSERT INTO `cc_CubeCart_sessions` (`admin_id`,`customer_id`,`ip_address`,`location`,`session_id`,`session_last`,`session_start`,`useragent`,`acp`) VALUES ('0','0','71.92.48.70','','73f0a4654995dd2b2c87c9f76ef4c79a','1555014212','1555014212','Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/73.0.3683.86 Safari/537.36','1');" - Duplicate entry '73f0a4654995dd2b2c87c9f76ef4c79a' for key 'PRIMARY' Today, 16:23 File: [session.class.php] Line: [589] "UPDATE `cc_CubeCart_sessions` SET `location` = 'https://www.csrocketry.com/admin_jPwsTd.php?_g=plugins',`session_last` = '1555014212',`acp` = '1' WHERE cc_CubeCart_sessions.session_id = '73f0a4654995dd2b2c87c9f76ef4c79a';" - Table 'cc_CubeCart_sessions' is marked as crashed and should be repaired Today, 16:23 File: [controller.index.inc.php] Line: [25] "SET @@time_zone = 'America/New_York'" - Unknown or incorrect time zone: 'America/New_York' Today, 16:23 File: [session.class.php] Line: [693] "INSERT INTO `cc_CubeCart_sessions` (`admin_id`,`customer_id`,`ip_address`,`location`,`session_id`,`session_last`,`session_start`,`useragent`,`acp`) VALUES ('0','0','54.36.148.10','','3fdbc52a2e635a418f57c2ad5158a8a2','1555014187','1555014187','Mozilla/5.0 (compatible; AhrefsBot/6.1; +http://ahrefs.com/robot/)','');" - Duplicate entry '0' for key 'acp'
  16. I'm having customer login issues.... I set up a account, when I tried to sign in to place an order, I get an error, Invalid username or password. I have 3 customers in a row with the same issue. Running the most recent version, any ideas?
  17. How would I add the shipping method and tracking info to the order complete email? I can enter them into the delivery section when completing an order process but I would like those fields to be added to the email.
  18. never seen that...sounds phishy
  19. Where would I find the code to default this to inches? I would like my product dimensions to default to inches, but I believe my admin skin is custom so I dont have the selection option in the store settings.
  20. Thanks. I sent you a support ticket to add it.
  21. As best as I can tell, yes the inventory is re-populated. It is the webconnector from quickbooks POS to cubecart.
  22. this is where I am stuck: I have a system that manages inventory from my POS to cubecart(POS is master levels). When I sell an item, cubecart order is downloaded to my POS and the new stock table is uploaded back to cubecart. When I have an item with multiple product options, I need the stock level to update the product options(lets use colors: I may only have red and yellow, but blue needs to show out of stock). Best I can tell currently, the product codes used in the options matrix do not actually update with stock changes. Any ideas to fix this?
  23. will it populate that onto the invoice when ordered?
  24. Can I set product options with different product codes? I track items by product code, but some "same" items have different items and therefore have different product codes for inventory, but I really dont want to make multiple identical item listings(some items have 8 different choices.
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