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Christopher Short

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Everything posted by Christopher Short

  1. That's really silly that there's no view basket option if you're logged into a customer profile. I see what's going on now. We should change that because for customers it's confusing to be able to not view their basket to make edits prior to going to secure checkout.
  2. Except if I log in as any other customer I have a view basket option.
  3. Just had to turn of recaptcha for a new customer to be able to create an account, now his profile only does not show view basket.
  4. Just had a customer have an issue with the invisible recaptcha- The following errors were detected: the verification code was incorrect. Please try again Could this also be causing payment related issues?
  5. this is what is happening in mine as well, same issues with orders going to pending and payment not being taken.
  6. Different customer different card type, same issue.
  7. turned everything off: firewall, virus protection, ad blocker ect by the way, on 3 different machines and 3 different networks, the results are the same.
  8. I did, disabled everything in the second run.
  9. with adblock running with adblock disabled. The popup appeared but gave the same 3ds error
  10. Can I send you my skins folder to look at? I appreciate you helping, really need to get this resolved as I cannot keep losing customers at payment as they do not come back. https://drive.google.com/file/d/1k7zL0k5hnXuSNyu0UgAfp3V9R3T94w5u/view?usp=sharing
  11. Are we on recaptcha v2 or 3? I am using foundation but also have some custom skin built in. 5[Violation] Added non-passive event listener to a scroll-blocking <some> event. Consider marking event handler as 'passive' to make the page more responsive. See <URL> [Violation] Forced reflow while executing JavaScript took 30ms message?merchant_id=BECJBFSX3YF2Q&currency=USD&amount=803.72&placement=cart&style={"layout"%3A"text"%2C"logo"%3A{"type"%3A"inline"%2C"position"%3A"left"}%2C"text"%3A{"color"%3A"black"%2C"size"%3A"12"%2C"align"%3A"center"}}&client_id=AfzDtc-4e3mgEKVqWbZ1KiuaJzTwaeDGRM1xYdzfuBGJk0zhEJkc6vYOOF2RnKWTuyUMoV0S4IcngySx&merchant_config=d45c6e1f1ce03b33bc512247a2ccc454e48245e5&sdkMeta=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&env=production&version=1.27.1&deviceID=feb9ff2a9f_mtq6ndq6ndi&sessionID=uid_4aa2160231_mdm6mdc6mty&scriptUID=uid_tsipraohzxvuumommdrigimqurffvq&message_request_id=uid_20d859d35b_mdm6mdg6nde&features=no-common:105 [Violation] Avoid using document.write(). https://developers.google.com/web/updates/2016/08/removing-document-write (anonymous) @ message?merchant_id=BECJBFSX3YF2Q&currency=USD&amount=803.72&placement=cart&style={"layout"%3A"text"%2C"logo"%3A{"type"%3A"inline"%2C"position"%3A"left"}%2C"text"%3A{"color"%3A"black"%2C"size"%3A"12"%2C"align"%3A"center"}}&client_id=AfzDtc-4e3mgEKVqWbZ1KiuaJzTwaeDGRM1xYdzfuBGJk0zhEJkc6vYOOF2RnKWTuyUMoV0S4IcngySx&merchant_config=d45c6e1f1ce03b33bc512247a2ccc454e48245e5&sdkMeta=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&env=production&version=1.27.1&deviceID=feb9ff2a9f_mtq6ndq6ndi&sessionID=uid_4aa2160231_mdm6mdc6mty&scriptUID=uid_tsipraohzxvuumommdrigimqurffvq&message_request_id=uid_20d859d35b_mdm6mdg6nde&features=no-common:105 This was from clicking secure checkout
  12. Ill get this info for you shortly. The issue isn't just my browser or computer, it is many different users that never had problems amd now do.
  13. I have tried several now, the logs show nothing. Some go through, some do not. The last one was rejected and gave a 3DS error but the previous customer tried several times, no error and no payment, just looped back to the make payment screen. I tried by logging in as customer and it went through. Today, 19:53 Request Sent (cURL) - https://api.paypal.com/v1/oauth2/tokengrant_type=client_credentials Response received (200 - OK){"scope":"https://uri.paypal.com/services/invoicing https://uri.paypal.com/services/disputes/read-buyer https://uri.paypal.com/services/payments/realtimepayment https://uri.paypal.com/services/disputes/update-seller https://uri.paypal.com/services/payments/payment/authcapture openid https://uri.paypal.com/services/disputes/read-seller https://uri.paypal.com/services/payments/refund https://api.paypal.com/v1/vault/credit-card https://api.paypal.com/v1/payments/.* https://uri.paypal.com/services/payments/initiatepayment https://uri.paypal.com/payments/payouts https://api.paypal.com/v1/vault/credit-card/.* https://uri.paypal.com/services/subscriptions https://uri.paypal.com/services/applications/webhooks","access_token":"A21AAPMBXCInJT5w9aWNY8AzlpMooBTrakO83l-bdzdV3MGDwbxV9wIq3rRhmQTF5y3p9NT7budVtNfeo9is4j8dO8clmDzJQ","token_type":"Bearer","app_id":"APP-9S829106T17238807","expires_in":29200,"nonce":"2022-01-04T00:00:02ZcmUXR5uf35GZQDRkvsW5_FnCXro9RjbQZdMHFv0Ssp0"} The request in the admin area is repeated several times with the same info everytime, almost looks like a stuck for loop.
  14. No, notes don't show anything related to checkout.
  15. Alec looked into the database, no issues. Just had another customer try to buy $800 worth of stuff and guess what, same log files showing and no payment collected. Can you please look into this issue?
  16. I have had several customers run into the same issue, and just tried myself while logged into a customer account using their payment info. It returns to this screen without taking payment.
  17. Customers are having problems during checkout with paypal commerce. If they pay with a CC on the site, it takes the info and dumps them back at the page but fails to process the payment. Order becomes pending; Logs have repeated entries as follows: Request Sent (cURL) - https://api.paypal.com/v1/oauth2/tokengrant_type=client_credentials Response received (200 - OK){"scope":"https://uri.paypal.com/services/invoicing https://uri.paypal.com/services/disputes/read-buyer https://uri.paypal.com/services/payments/realtimepayment https://uri.paypal.com/services/disputes/update-seller https://uri.paypal.com/services/payments/payment/authcapture openid https://uri.paypal.com/services/disputes/read-seller https://uri.paypal.com/services/payments/refund https://api.paypal.com/v1/vault/credit-card https://api.paypal.com/v1/payments/.* https://uri.paypal.com/services/payments/initiatepayment https://uri.paypal.com/payments/payouts https://api.paypal.com/v1/vault/credit-card/.* https://uri.paypal.com/services/subscriptions https://uri.paypal.com/services/applications/webhooks","access_token":"xxxxxxxx0oLo38qBX8iMA-G0mm5b1SFnuPVZMmHZkthp_9dDkYNACdgDuViHKp-xxxxxxxrT2uWGxBWTuUy9RC8mGs5KH8LuA","token_type":"Bearer","app_id":"APP-xxxxx17238807","expires_in":29369,"nonce":"2021-12-22T05:00:03Zb1VYAfh_6VHuAwgut1b5SyNYoC7Iqsrp8iXPxxxxxxx"} several dozen entries of this each time a customer has an issue. I replaced some characters with xxxxx incase it is sensitive.
  18. Well dang, My POS uses # only for product codes. I'll get Alec to do something to match it in the module he built.
  19. Is there a reason why giftcard product code cannot be all numbers?
  20. All products show tax set as standard tax rate, which is 8%
  21. Request Sent (cURL) - https://api.paypal.com/v2/checkout/orders/{"intent":"AUTHORIZE","purchase_units":[{"reference_id":"618ff5ce42d4f","items":[{"name":"TeleGPS V20","unit_amount":{"value":"200","currency_code":"USD"},"quantity":1,"sku":"1525","category":"PHYSICAL_GOODS"},{"name":"Easy Mini","unit_amount":{"value":"80","currency_code":"USD"},"quantity":2,"sku":"1491","category":"PHYSICAL_GOODS"},{"name":"Telemega","unit_amount":{"value":"400","currency_code":"USD"},"quantity":1,"sku":"1483","category":"PHYSICAL_GOODS"},{"name":"850 mAh Battery","unit_amount":{"value":"10","currency_code":"USD"},"quantity":4,"sku":"1567","category":"PHYSICAL_GOODS"},{"name":"EasyTimer","unit_amount":{"value":"80","currency_code":"USD"},"quantity":1,"sku":"2855","category":"PHYSICAL_GOODS"},{"name":"LipoCharger","unit_amount":{"value":"25","currency_code":"USD"},"quantity":1,"sku":"1618","category":"PHYSICAL_GOODS"},{"name":"Standoffs","unit_amount":{"value":"1.99","currency_code":"USD"},"quantity":4,"sku":"82","category":"PHYSICAL_GOODS"}],"amount":{"currency_code":"USD","value":"988.40","breakdown":{"item_total":{"value":"912.96","currency_code":"USD"},"shipping":{"value":"8.8","currency_code":"USD"},"tax_total":{"value":"66.64","currency_code":"USD"},"discount":{"value":"0","currency_code":"USD"}}},"shipping":{"name": Response received (201 - Created){"id":"14390039XM575653H","intent":"AUTHORIZE","status":"CREATED","purchase_units":[{"reference_id":"618ff5ce42d4f","amount":{"currency_code":"USD","value":"988.40","breakdown":{"item_total":{"currency_code":"USD","value":"912.96"},"shipping":{"currency_code":"USD","value":"8.80"},"tax_total":{"currency_code":"USD","value":"66.64"},"discount":{"currency_code":"USD","value":"0.00"}}},"payee":{"email_address":"sXXXXXXXX:"Payment for order 211113-122845-7296","invoice_id":"211113-122845-7296","items":[{"name":"TeleGPS V20","unit_amount":{"currency_code":"USD","value":"200.00"},"quantity":"1","sku":"1525","category":"PHYSICAL_GOODS"},{"name":"Easy Mini","unit_amount":{"currency_code":"USD","value":"80.00"},"quantity":"2","sku":"1491","category":"PHYSICAL_GOODS"},{"name":"Telemega","unit_amount":{"currency_code":"USD","value":"400.00"},"quantity":"1","sku":"1483","category":"PHYSICAL_GOODS"},{"name":"850 mAh Battery","unit_amount":{"currency_code":"USD","value":"10.00"},"quantity":"4","sku":"1567","category":"PHYSICAL_GOODS"},{"name":"EasyTimer","unit_amount":{"currency_code":"USD","value":"80.00"},"quantity":"1","sku":"2855","category":"PHYSICAL_GOODS"},{"name":"LipoCharger","unit_amount":{"currency_code":"USD","value":"25.00"},"quantity":"1","sku":"1618","category":"PHYSICAL_GOODS"},{"name":"Standoffs","unit_amount":{"currency_code":"USD","value":"1.99"},"quantity":"4","sku":"82","category":"PHYSICAL_GOODS"}],"shipping":{"name":{"full_name":"XXXXX,"country_code":"US"}},"create_time":"2021-11-13T17:46:51Z","links":[{"href":"https://api.paypal.com/v2/checkout/orders/XXX","rel":"self","method":"GET"},{"href":"https://www.paypal.com/checkoutnow?token=XXXX","rel":"approve","method":"GET"},{"href":"https://api.paypal.com/v2/checkout/orders/XXXX","rel":"update","method":"PATCH"},{"href":"https://api.paypal.com/v2/checkout/orders/1XXXX/authorize","rel":"authorize","method":"POST"}]} This order calculated sales tax at $66.64 however it should be $73.04( 8%). It looks like it only use the price of 1 item and not multiples if the same item was bought. Ideas?
  22. When a coupon gets used that offers free shipping the correct amount is charged through PayPal however the shipping charge amount remains on the invoice. The invoice does not total it including shipping but just displays the shipping amount still. Suggestions on fixing this?
  23. Has anyone use this on their website? Wondering how well it works for us addresses.
  24. How would I pull that info to the invoice though?
  25. I use PayPal commerce and wanted to see if it is possible to update the invoices to show what type of card they used and maybe last 4 numbers? I get a lot of school purchases and they have to have this on the final invoice for bookkeeping.
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