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kalyncomputers

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kalyncomputers last won the day on January 31 2014

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  1. kalyncomputers

    Product weight on invoice

    Hi, Problem solved! I was wrong, the invoice had been edited and it was only when I installed a fresh copy on a spare domain that I managed to track it down. Turned out that the client had edited the invoice and removed the {$STORE.country}. So a restore to default (thanks Al for having that option!) and all is well again. And thanks to Bsmither for pointing me in the right direction. You gotta love CC and the guys on this forum. Tim
  2. kalyncomputers

    Product weight on invoice

    Hi, To clarify, a product is listed with 2 options,weight and size. The weight is what determines the price, the size does not affect the price, the customer must accept the defaults OR choose a different weight and or size. So, for instance: Product 1 is available in 1Kg, 2 Kg, 5Kg or 10K - default is 1Kg, size options are 16mm, 20mm, 24mm, the default size is 16mm. He chooses 2Kg of 20mm. The order summary shows both the weight and the size. The invoice shows the Size but NOT the Weight. No edits have been made to any code, anywhere. Nor has any code been looked at with any editor or viewer. No custom product codes have been used, in fact virtually no product codes are used in thne store. The only extensions that have been added are: French & Dutch Language, Paypal Standard and All In One Shipping. Hope that is reasonably clear Tim
  3. kalyncomputers

    Product weight on invoice

    Hi All, Small problem with CC 6.2.2 concerning invoice printing. Client is selling products by weight, e.g. 1Kg, 2Kg, 5Kg and 10Kg and by size, e.g. 16mm, 20mm, 24mm. The customer must select a weight and a size to place an order. I have created an option set, all radio buttons, for the two options. When a product is created, the option set is applied and the prices and weights are added, all the prices are absolute. He gets an order, the order summary is correct in that it shows the weight of each product ordered and the quantity. However, when he prints an invoice, the weight does not appear. Since he uses the invoice to pack the goods his staff don't know what weight the customer has ordered. Is there a setting in the Admin side that I have missed? I have had a really good look and can't see anywhere that this can be turned on or off. I have discovered that if the customer prints his own invoice, the weight IS printed on the invoice. TIA for any help or thoughts of what I can do to sort this out. Tim
  4. Here's a strange one! I am doing a site for a customer, http://www.loirbaits.com/Cube. He is asking if it is possible to remove the 'Ajouter au' box from the short description. Obviously he needs it show show on the main product page. It's been to long since I last played with php and so on, I am supposed to be retired (I am 72!) but this guy has been a customer for 15 years and I would like to help him out. Thanks Tim
  5. kalyncomputers

    Options - strange behaviour

    HI, Thanks for replying, well at least it isn't me! I don't know how I have done it but I have now got 'ordinary' options working correctly but option sets are still doing the same. Presumably Al will do his best to fix the problem in the future. Tim
  6. kalyncomputers

    Options - strange behaviour

    Clean install of 6.1.7 yesterday. Using the Foundation skin, no mods or extensions. I have created an option called Scent. I have added 8 scents to the option. I then added all the scents to a product, as I add them each one displays its name correctly and they appear correctly on the storefront product page. However, when I go back to Admin to change each options price, all I see is a list with B as the option description. I use normally use Chrome, but I have tried looking at the Admin side with IE* and Firefox, all show the same thing. As usual, I suspect I am missing something very simple, any help would be much appreciated. Tim
  7. kalyncomputers

    Switch from one language to another

    So this is where I am upto: Did a clean install of CC. Wrote to html files, one setting English, the other setting French and they now work. Still have the problem of not being able to change languages on the storefront but I can live with that. Tim
  8. kalyncomputers

    Switch from one language to another

    Hi, Thanks for the help. Well it works, sort of! I can certainly get it to display the French version but still cannot switch back to English, even using ?set_language=en-US. Very strange as I am sure it was working last weekend. I'll try updating to 6.1.7 so that everything is bang up to date. Hi, Upgraded to 6.1.7 OK but still have the same problem. I'll try do a completely clean install and see what happens. Tim
  9. Hi, I have a site I am doing in French and English using the latest build of CC. I would like a way to call either language from an html page, i.e. I can easily call the shop from the index.html page but I cannot work out how to call a specific language from that page. Ideas anyone? Just been testing the site and found something strange. The shop comes up in English and I can switch to French by clicking on flag but when it's in French, I can't switch back to English. I will try an install on another domain to see if the same thing happens. Thanks Tim
  10. Thanks for the replies but I think I have got to the bottom of it, seems likely to be a php security setting which hopefully my hosting company can sort. I'll post more when I have a definitive answer. Tim
  11. Just done some more digging and the error does not seem to be affecting the working of CC. In Cpanel the php version is shown as 7 but on the server info, it is still showing as 5.4.45. I did try using version 5.1 but CC refused to work at all. This one is driving me slightly loopy! Tim
  12. Hi Brian, I have spoken to my hosting company who tell me that I need to change the php version. The research I have done suggest that CC 6.1.5 should work with any version of php but, I said, I have tried several different version with out success. The odd thing is that I am now semi-retired and I passed all my CC sites on to a friend who is with the same host and all those sites are fine. The site I am playing with now is just to keep my 70 year old brain ticking over! Tim
  13. Hi, Hope someone can help with this. Installed CC 6.1.5 2 weeks ago and all worked fine until last weekend. Now I am getting the MYSQLI problem. I have tried changing the php version from 5.4.45 to 4.4 and 7 and am still getting the same problem. Any ideas? Thanks Tim
  14. kalyncomputers

    [Resolved] Adding product in French

    Hi Al, As always I knew it would be something simple, thanks. Tim
  15. Hi, I have a site which I want to have in English and French. I have installed the French language extension and it is setup correctly, the storefront allows me to choose English or French. However, I can't work out where to input a French description of a product. I am sure that I am missing something obvious and would appreciate help. Thanks Tim
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