Ms Holly

not sure if you are still trying to solve this but they are in the example folder rather than where you would expect them to be.

So cubecart automatically does canonical url with the seo frienly urls how about if I have two very similar products that I want google to direct to the one link using rel="canonical". Is there somewhere I can put this line? Does that make sense? Thanks Holly

My categories pages are displaying as duplicate content ie shoes page 1, shoes page 2, shoes all, Is there an easy way that I can add a canocial redirect or stop the content displaying on each page? With thanks strike that they are just showing up with duplicate headers not content. can I delete this post?

is there a way to automatically set an expiration on images. Google I is telling me this is effecting my pages performance?

Thanks :-)

I am getting the following two error messages over and over again. I can't interpret them. Can anyone help me out. With thanks Holly File: [catalogue.class.php] Line: [1254] "SELECT I.* FROM CubeCart_inventory AS I LEFT JOIN (SELECT product_id, MAX(price) as price, MAX(sale_price) as sale_price FROM CubeCart_pricing_group WHERE group_id = 0 GROUP BY product_id) as G ON G.product_id = I.product_id WHERE I.product_id IN (SELECT product_id FROM `CubeCart_category_index` as CI INNER JOIN CubeCart_category as C where CI.cat_id = C.cat_id AND C.status = 1) AND I.status = 1 AND IF (G.sale_price IS NULL, I.sale_price, G.sale_price) > 0 ORDER BY Relevance ASC LIMIT 24 OFFSET 0 " - Unknown column 'Relevance' in 'order clause' File: [catalogue.class.php] Line: [1256] "SELECT I.* FROM CubeCart_inventory AS I LEFT JOIN (SELECT product_id, MAX(price) as price, MAX(sale_price) as sale_price FROM CubeCart_pricing_group WHERE group_id = 0 GROUP BY product_id) as G ON G.product_id = I.product_id WHERE I.product_id IN (SELECT product_id FROM `CubeCart_category_index` as CI INNER JOIN CubeCart_category as C where CI.cat_id = C.cat_id AND C.status = 1) AND I.status = 1 AND IF (G.sale_price IS NULL, I.sale_price, G.sale_price) > 0 ORDER BY Relevance ASC " - Unknown column 'Relevance' in 'order clause'

this hasn't happened again since so I am just going to put it down to a full moon or something like that. This can be marked as resolved. Thanks

For tax purposes I have exported my stock using the stock catalogue. I need to know the total number of each product that I have so that I can work out the total cost of my remaining stock. Exporting the catalogue doesnt import the stock options only the total stock for each product. Unfortuantley it appears my the total stock level for each product does not match the actual stock level in the stock matrix Ie for red shoes total stock level shows 6 yet options show extra large 1 large 2 so total stock actual equals 3 not 6. Is there something I can do to make the total stock level equal the stock in the options? My apologises if there is a post on this already I have been searching for a while but havent found exactly what I am looking for

I have had a number of users reporting that when they try and check out that they come across a descriptions box in the check out information that no mater what they put into does not let them check out. I do not generally have a description box in the check out. The latest user with the error said they were user modzilla which I have checked and can not replicate the error. Any thoughts?

I have done a search but have cant find the answer so would appreciate if someone could help me out in the product clone section in extra settings what does Redirect to cloned product details mean/do? Thanks Holly

Hmm that didn't work ... well I guess it did in away it got rid of the store settings but also got rid of everything else and showed a blank screen on mobile instead. Ive reverted to the backup file so all good for now

thanks - I appreciate it.

I have just upgraded to 5.2.16 and my mobile skin (green) is now showing a section down the bottom if the screen after the mailing list "store settings" with a blank box underneath it. What can I do to remove this? my website is notanotherbabyshop . com Thanks in advance Holly

I have products that are very similar that I want to list as seperate products and do not want to write totally different products descriptions for or link them to another page. Is there an easy way to do canoncial tags to product listings in cube cart 5. I could add them to the html in product listing description but this will end up in the middle of the html so Im not sure it would be effective.

I am having a blank can someone please tell me what email template goes to the customer when 1. They have a pending order (that hasn't been paid yet) 2. they have paid for the order and order is moved to processing My customers appear to be getting the same email and some are not following through with the payment after pending as they presume they have paid. Thanks Holly

I've just found the track back click box in my settings. I understand what track backs do on blogs but am not sure what they do with cube cart I've had a look but can't find any info. Can someone point me in the right direction. Thanks

Is there a way to remove the ability for a customer to cancel an order the reason is. I get the order in, I go off and pack it come back to enter the tracking code and the customer has cancelled the order. A practice that I am clearly going to have to change but sometimes I don't enter the tracking order and change the order to complete until after I have posted the item, this means the customer has cancelled the order but I have already sent their item. They can not get their money back until I go into paypal but its still a hassle so I would rather take away the ability for them to cancel and order for change of mind and rather have them email me if they need to. Thanks in advance Holly

Thanks Al - appreciate it.

I was having this problem with the last version of cube cart but think it may have been fixed with the latest upgrade. I am can only wait and see if there is any more customer complaints. Have you upgraded?

I'd like to be able to add ordered by (billing name) to my invoice so when I print them out I can see easily if it's ordered by someone else and therefore generally requires that we leave out the invoice etc. Perhaps on top of the shipping address or bottom Corner ... Anywhere really Just the name is ok It would be great to be able to edit this document like you can all the email templates

Is there a way to show more than one image on the mobile skin product display? Thanks

Internet explorer customers can't check out most of the time. The latest one is customer getting a message to say there phone number is incorrect. After trying different phone numbers and formats they give up. Do you think making the phone number optional would fix this? And if so how do I do this. Thanks

After spending hours on this I think this might be more of an issue with my server not uploading the file ...getting a stupid disk full error. Ill let you know if it works.

This no longer works with 5.2.7. can anyone help me with an option as after upgrading today (and chaning the code to the above) customers have already begun to go through with there order as pick up when they are clearly not able to pick up. At this point I only have two options and I would like it to display the most expensive first. Unfortuantely just changing the less than to a more than sign hasnt done the trick. I have just disable the pick up option to stop this from occuring while I sleep but its not the best solution as my local customers are going to think I have stopped the pick up option. Thanks so much Holly

Has anyone switched from google analytics to Universal analytics. Apparently you need to add the code to each page you want tracked. Does adding the code to the google analytics spot on the features page do that?