salvador21

I have duplicate pages for example if a category has been renamed, both the old name and new names are being indexed. Also it seems that when multiple currencies are activated, all these each currency is indexed as a duplicate e.g.: http://tamingthesaxophone.com/store/accessories/ligature-cap-for-ppt-baritone.html?set_currency=GBP http://tamingthesaxophone.com/store/accessories/ligature-cap-for-ppt-baritone.html?set_currency=USD http://tamingthesaxophone.com/store/accessories/ligature-cap-for-ppt-baritone.html?set_currency=EUR http://tamingthesaxophone.com/store/accessories/ligature-cap-for-ppt-baritone.html?set_currency=CAD http://tamingthesaxophone.com/store/accessories/ligature-cap-for-ppt-baritone.html?set_currency=AUD http://tamingthesaxophone.com/store/accessories/ligature-cap-for-ppt-baritone.html?set_currency=CNY Can anyone please help?

Surely everyone who upgrades cubecart and subsequently has their urls changed would like to know the answer! Why does no-one seem to be concerned about this. Yes, I would like to know about this also

Yes I agree, the coupon system works exactly how you would want it to if you had a physical store and people had paper coupons that they handed over the counter. The analogy for an online store is that when the coupon is used, it should be virtually "handed over", ie that's is the end of its use.

I got this message from a potential custormer: Message: Good evening, Attempted to purchase TTS Vol 1. The personal details section obviously matched my name as already being registered, but I have no record of this, and attempting to retrieve password yielded the error email name not known. I did a search for the customer name and email, and he is correct, it is not there. Can anyone help please?

Aha. But is it too late if I already did a "dirty" install? Can I make it clean? I thought i was just following the instructions, nothing about clean installs or specifying table prefix here: https://support.cubecart.com/index.php?/Knowledgebase/Article/View/196/43/how-do-i-upgrade-from-cubecart-v4-to-v5

No this is an upgrade from version 4. Is it possible to do a fresh install, without losing the database of previous orders and customers?

Thanks for the suggestions, I'll look into that. Do you know which specific files might be responsible?

Yes, I totally agree that if you wanted a coupon that can only be used once by one person, it makes some sense. But i would have thought that is much less likely than wanting a convertible. Either way, I was caught out because it is not made clear that is what it is for. OTOH in the case of a car with a convertible roof, it is very obvious what it does. Plus the problem that even if you have a coupon with one use, it can still be used more than once, ie after use it still shows as not being used 0/1 times (which I presume must be another bug so hopefully that will be sorted)

But it seems that if a customer has a coupon, they can use it many times (that is what this thread is about) which means the coupon system is not working. If I give someone a £5 coupon, I want them to get £5 off their order, not £25 off if they order five items. Otherwise it's like giving somebody a blank cheque. I understand that the other issue you mentioned * , where some random amount is deducted must be a bug, so I hope that gets sorted out.

Can someone explain. Unless I'm misunderstanding this, we will need to buy a mod, just in order to make the coupon system work ??? That doesn't seem right

Not quite sure what you mean by "feature" unless the feature is purely that the coupon system works. I just had another (very bad) problem with coupons, in which even with just one use of the coupon a seemingly random amount was deducted from the total. Here: http://forums.cubecart.com/topic/47338-discount-coupon-big-problem/

I've hidden that comment from view until another moderator decides if it should be allowed. Since the person with the mod has contacted you, it would be more logical for them to give you the link directly via PM. Sorry for the inconvenience. OK, understood. But the mod didn't work anyway.

That's odd, I got an email notification for a post with a link to a mod (in this thread), but I am unable to see it here.

Upgraded from 4 to 5.1.5 to 5.2 Site is http://tamingthesaxophone.com/store 3rd party skin = galaxy No other mods, though did have one when it was v4 (Stock Levels for Product Options CC4 v1.8)

A customer was issued with a discount coupon value £5 he then purchased a £12.95 item, and instead of being charged £7.95 (plus shipping), a further £10 was mysteriously taken off the order. See attached, £7.95 + £3.00 = £0.95 Also, the coupon (which I had only allowed 1 use) after being used once, still shows as not being used.

No, I'm using Worldpay.

Thanks, that looks good, but what I need is something for people who are not already customers. Unless I'm misunderstanding, that works with existing customers only. I'm thinking something like Youtube. All public videos are searchable, but you can have a private video that is not searchable, however people with the URL can view it.

Yes, it's a download.

Yes, I thought that setting category to disabled, and putting the product in that category would work, but it doesn't, it just shows blank. That's a pity, I think this would be a very useful function.

In transaction logs. Well, only one order shows (£43.90) but when you click on it then it shows both, one for £1.95 and the other for £43.90 History screenshot:

Is it possible to list products that only people with the URL can get to, ie they do not appear in the store categories or front page but can still be used for purchases if I give people the URL? Thanks

This problem is really bad. I created a coupon with 20 uses, thinking that meant 20 different customers could use it. But no. A customer got the £5 coupon, then ordered 4 items, and got £5 off each item, a couple of which only cost £5.50 so instead of giving a reasonable discount, I made a big loss on the transaction. Luckily for me the customer noticed and offered to reimburse me, but I doubt that would always happen!

I very much doubt whether people remember the exact steps they took, but I suppose I can try asking. As fgar as the customer is concerned nothing went wrong because luckily I noticed the two notifications and only one order in the CP (with only the second order items on it. What I don't understand is how there can be two orders with the same number in the first place. Surely this is a bug?

It's 5.2, I didn't realise there was an update. The customer ordered one product and paid successfully, then 15 minutes later ordered another, and paid successfully. Worldpay shows both payments at exact same times as the notifications. Only the second order shows up in the CP, but both orders generate notifications, so it is as if the second order overwrites the first one in the CP. As mentioned both notifications have the same order number. Both payments show successful in Worldpay, where they show as two separate transactions with seperate WP transaction numbers but the same Cart ID on each. Notifications set to be sent on processing To summarise: Payment of £43.90 successful - time on notification and WP = 13.44 - CC order# 130507-134106-7172 WP transaction 2654371741 Payment of £1.95 successful -time on notification and WP = 14.01 - CC order# 130507-134106-7172 WP transaction 2654376044 Order in CP shows only one order - time =13:58 CC order# 130507-134106-7172 When this happened before I didn't notice as I use the CP rather than email notifications, it wasn't until the irate customer told me only one order arrived that I found out it had happened, which of course means I can't really rely on the Cubecart CP for orders.

This has happened a couple of times. A customer places two orders, I get an email notification for each (see attached) but they have the same order number and only one shows up in the Admin control panel. Can anyone help please? Cubecart Version 5.2,