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Big Spender

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  1. I am using the standard htaccess file as below, if I go back to my host to discuss this in regard to a potential SSL issue what questions should I be asking them? What information would be useful for me to gain to help diagnose this issue? ## File Security <FilesMatch "\.(htaccess)$"> Order Allow,Deny Deny from all </FilesMatch> #### Apache directory listing rules #### DirectoryIndex index.php index.htm index.html IndexIgnore * #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine On ######## START v4 SEO URL BACKWARD COMPATIBILITY ######## RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule cat_([0-9]+)(\.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule prod_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule info_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule tell_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule _saleItems(\.[a-z]+)?(\?.*)?$ index.php?_a=saleitems&%1 [NC,L] ######## END v4 SEO URL BACKWARD COMPATIBILITY ######## RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*)\.html?$ index.php?seo_path=$1 [L,QSA] </IfModule>
  2. Hi, I have an issue with the basket on my website, I generally get the attached message when the basket is loaded for the first time and then if I go back to the previous page and return the basket then shows until I attempt to add further items and the same happens again. I have read all the threads on here but cannot resolve this with their suggestions, my host can't see any issues on their side which would be causing this. I am running the latest v5 (5.2.17) - ideally don't want to upgrade to v6. PHP Version 5.4.45 Website does not use SSL. SEO friendly URLs are enabled, disabling them makes no difference. I have also noticed that if I try to empty the basket or remove products from it they aren't removed until i go off the page. Any help appreciated.
  3. Any further help on this would be appreciated, here is a live chat conversation I have had with 123-reg today: ------------------ User (14:20): Hi, 123-Reg (14:20): Good afternoon, I'm 123-Reg from 123-reg support team. How may I help you today? User (14:21): I have an issue in that any @mydomain.co.uk emails sent from my website automatically (e.g. order emails, etc) aren't being delivered. I have done some research on this but it maybe easier for you to understand this by reading this thread: '?do=embed' frameborder='0' data-embedContent>> User (14:22): the jist of the issue is that emails sent from @mydomain.co.uk aren't being received to @mydomain.co.uk 123-Reg (14:24): Please allow me a few moments as I am looking into this for you. 123-Reg (14:28): Can you please advise if you experience any issues while sending emails via the webmail service here: https://webmail.123-reg.co.uk/login/ User (14:30): no thats fine, sending and recieving to/from via the mail server isn't the issue, the issue is when an email is sent from the @mydomain.co.uk domain name on another server and is being recieved by @mydomain.co.uk on your server, at that point it is not being received. 123-Reg (14:31): My question is if you experience any issues while sending emails to [email protected] for example. 123-Reg (14:31): Not straight to your website. User (14:32): no from/to own mail server is okay 123-Reg (14:33): On the start of the chat you have mentioned that you experience issues while sending emails from your website. 123-Reg (14:34): My question is if you send emails from webmail (our platform and not through your website) do you experience any issues? 123-Reg (14:34): you receive a bounce back message? User (14:34): no 123-Reg (14:37): In this case, can you please elaborate a little your query for example when you say your server, where exactly do you log in to send emails? User (14:40): I don't, an example would be if someone fills out a contact form on my website, that contact form then sends an email with the information filled in from [email protected] to my email (which we have tested to send to [email protected] or [email protected]), that email isn't being received. If we change the email in that form to send to any other email address it works fine, it only does not work when it is a @mydomain.co.uk address, therefore I believe that email is being blocked on your end 123-Reg (14:46): I see. Let me try and send a test email to [email protected] and see if you receive it. User (14:47): we will, its purely when sent from a server which is using [email protected] as a sending address User (14:47): that the issue occurs 123-Reg (14:48): I see. In this case, I will send the test email to [email protected] from the webmail service and this way we can check if all is in order with the email service. User (14:53): we already know that works, thats all fine. Again, the issue is when a server (not a 123-reg server) sends an email with the sending email as an @mydomain.co.uk address, when that email gets to the 123-reg mail server, it doesn't receive. So to test this you would need to fill out the form @ http://www.mydomain.co.uk/contact-us.htmlwhich in turn emails (or should email) those details to [email protected] from an @mydomain.co.uk address 123-Reg (14:57): On our end I can only provide you with the settings that need to be added to your website: 123-Reg (14:57): incoming email server: imap.123-reg.co.uk incoming server secure/SSL option: ON incoming server port number: 993 incoming server authentication: ON incoming server login name: your email address incoming server password: your mailbox password authentication type: password/plain outgoing email server: smtp.123-reg.co.uk outgoing server secure/SSL option: ON outgoing port number: 465 outgoing server authentication: ON outgoing server login name: your email address outgoing server password: your mailbox password authentication type: password/plain 123-Reg (14:57): Your domain is pointing to the IP Address xxx.xxx.xxx.xxx therefore the best option would be contacting the hosting provider to check if the form is fine on their end. User (14:58): we know the form is fine, as it sends to every email address in the world except to @mydomain.co.uk 123-Reg (14:59): Have you tried sending an email from a gmail account for example or yahoo to [email protected] (not through the website - straight from your email). User (14:59): Yes thats fine, again thats not my issue 123-Reg (15:01): So you can send emails to this address without any issues. The only issue you are experiencing is through the form that you have on your website. Is this correct? ------------------ One thing I have noticed here is that my CC settings are using phpMail, should I change to something else? As far as the logs are concerned what files should I be looking for on the server? I have FTP/cPanel access.
  4. Okay thanks - so my query should be pointed at 123-reg support? We have already discussed this with them just returning to say that 'everything is fine' on their end.
  5. Latest v5 I have a problem with either the contact form or the server setup. Store email is [email protected] The contact form therefore sends an email to and from [email protected] The emails don't deliver, If I try any other @mydomain.com email address these do not deliver either. If I try it to any other email other than @mydomain.com it delivers. The @mydomain.com mail service is hosted by 123-reg. Maybe the hosting has a local mail exchanger enabled and we need to switch to remote? Any hints?
  6. Okay thats fine, as for cp.cubecart.com/dashboard is there any use for this going forward or can I forget about this account?
  7. I have just logged into my CubeCart account since the change over to open source, is there any use for cp.cubecart.com/dashboard anymore other than for archived invoices? Does invoicing for support credits run through this account or are they contained within the support section? The support page within cp.cubecart.com/dashboard tells me: Please login or register at our support help desk at https://support.cubecart.com with your email address "[email protected]" (my address removed) which has 5 credits. When I go there and attempt to login/reset my password it does not recognize the stated email.
  8. v5 is v. stable, working and good, and everything will be compatible with v6 when it is released fully. v6 is in beta and only has been that way for a few days, I wouldn't upgrade for a live store until it launches outside beta and even then i'd probably give it a few months!
  9. I am just doing some work clean up on a CubeCart v5 websites FTP which has been upgraded various times to v5.2.14, what I am noticing is that there are files which must have been removed as CubeCart has grown which remain on the FTP server, e.g. /ioncube/ /includes/deprecated.inc.php I am trying to tidy things up and want to remove things like this, the problem is, how do I know what can be deleted or not - I do not know whether some of these files that don't exist in the CubeCart release which are on the live website aren't just generated by CubeCart after install? What do you guys do for this type of issue? Or do you just leave them on the server forever...? :/ I am unsure how other software works but shouldn't the install remove things that are no longer needed? Maybe it does and these folders/files I am seeing are just generated? Therefore great but I am not so sure. Thanks,
  10. I have been working on a few skins prior to the v6 beta release. I based them originally from the Crosshatch skin and rewrote all the code around the PHP/SMARTY, so when any update for v5 became available I just merged the old and new Crosshatch templates to see what had changed in the skin folder and added those to my skins. Now v6 beta is out I need to merge any features/changes from v5 to v6 into my skins.. is there a list of features that won't be included on a v5 skin that are available on v6? What are the new features on the front end? I have noticed an icon on the category page to change views (but is this skin specific or software specific), some files like box.off_canvas.left.php and content.checkout.medium-up.php are now included too...? The other question is, should I now make a skin for v5 and the exact same for v6? Or is v5 (for the time being) always going to contain the same front end features so I only need one skin for both?
  11. Not necessarily for indexing, purely for keeping consistency with all the other URLs, I can rewrite them manually I guess if needed.
  12. I am manually linking to a few areas using links like index.php?_a=addressbook Is there an SEO URL associated with these type of links instead? - does anyone have a list? I remember using an older CubeCart (maybe a v3) where using these URLs they would automatically be converted to the SEO URL if available... was that default functionality or was that a plugin/hack doing that? Looking at the accounts page all the links are like this: index.php?_a=profile index.php?_a=addressbook index.php?_a=logout search, etc. Just seems a bit messy when all the other links across the whole website are in the nice SEO format.
  13. If you have a lot of pages the pagination adds the text '...' in between the next link and the last page link. How can I remove it? I can't see anything in element.paginate.php that does this?
  14. Purely from a style point of view I prefer the right option. Not sure why the country field would appear at the very top though? I think placeholders look good on single inputs e.g. a search box (enter keywords or SKU), or the odd (hard to understand) field in between others in a set. Another option here would be to use the second option but include a '?' next to the label so they have the option of hovering over it/clicking if they need to know what that field is all about.
  15. I have been looking into the possibilities of the customer groups for wholesale customers. I could set products up in a non-visible category which people can access using the direct link, but how feasible would it be to stop the products in those categories from displaying on search results?
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