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romank

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Everything posted by romank

  1. Hello, we are running 5.0.7 with no option to upgrade due to numerous custom modifications and features. We receive around 10 order every day, using Paypal as the only payment option. We started having a very serious issue with the orders for last couple of months/weeks, when the customer goes through the order process, completes the payment which appears in our Paypal account, but the order (summary) itself is not saved into the database, meaning we dont really know about it. When I search the entire database for the lost order ID, I see records in following tables: store_CubeCart_order_history store_CubeCart_order_inventory store_CubeCart_order_tax store_CubeCart_request_log store_CubeCart_transactions But NOT the all important CubeCart_order_summary. I tried setting up a debug condition for the database classes to detect if there is a "DELETE" and "order_summary" being executed, but Ive got nothing - meaning the summary is not saved at all. Example data of one such lost order: Status Date/Time Processing 13 Mar 2013, 20:39 Pending 13 Mar 2013, 20:37 The order inventory: [snip, three valid products] Transaction log: PayPal Card Payment: Success, Exact match for AVS data. CVV2 correctly matched., TXNID: 4FC98336766[snip, correct TXN ID] Do you have any idea why the order is not being saved? I tried going through the order process in the classes, but I see no vulnerable points - and we have done no adjustments to the order process. Was this a bug fixed in some of the latter versions, or could it be a Paypal issue? Thank you in advance for any input, as this is a very serious issue. Roman
  2. That did not work, I ended up doing the update again, with images copied already. Thanks for your answer.
  3. Hello, I want two basic types of payment on my website. Payment by bank account and cash on delivery. I am selling variety of sport accessories from small stuff to table tennis tables, means I will manually edit the price of shipping on each order, depending on the size and weight. Is there any way to achieve this using default CC settings/modules? I could even use Flat Rate module for shipping, but when I have no payment gateways enabled, there is an annoying middle step in the cart, which might be pretty confusing for the customers. So I am looking for either skipping the payment in the cart at all, or setting up a plain text ones like Flat Rate does. Thanks in advance for replies
  4. Hello, I have copied my working 5.0.3 cubecart store to another domain in order to update it. I transfered all the files but images, since there were too many for my bandwith. I updated cubecart to 5.0.7 without any problems. Now I have finally copied the images over too, but they are not showing up at all. They are in the right place on the server with the right permissions, I cleaned all caches, but they just wont show. Thumbnail in product box gives me background-image:url(''), same for images all over the site. Is this because I updated cubecart when images were physically not on the server and I need to do the update again? Thanks for any hints, Roman
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