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ecuyetx

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  1. The summary of the Plugin says it is Free. The text then says that it is actually only free for 7 days. It says after 7 days you can pay for it and get a licence. So how much does it actually cost? Regards Tony E.
  2. Brilliant! You are a hero :-) Thanks a million. Store is back up and running. You have saved me hours of pain. Thanks again Tony E.
  3. bsmither, Thanks for the very quick response to the problem. The problem seems to have been partially fixed and I can now get the front page of the store front. This was solved by 1 and 1 and they are telling me it is because I was using the wrong version of PHP. But this sounds odd as I assumed they had control over the version of PHP I used not me? Anyway, I can now get to the store entrance and I can click through to the "featured product" and any of the "latest products" but when I click on any of the "Product categories" it does not work. When I first had the problem they said they would restore my files from a back up. But what they did was create another directory called "oldhtdocs" and put all the folders and files in there. Originally they used a control panel option to redirect the site to that folder. Now that they have resolved the issue through amending the PHP version it is now directed to the root. However, the URL that is being used when you click on any of the "Shop by Category" links is the "oldhtdocs" folder rather than the root directory. Do you know where the URL information for the drop down category menus is driven from? Is this also related to htaccess? Do you think it is worth me deleting that htaccess file? I have looked in global.inc.php and it contains the correct url at the bottom for the store. Regards Tony E.
  4. I have a store which has been happily up and running for a few years now. I recently set up a subdomain with 1 and 1 and they installed wordpress but put it at the primary domain level. I deleted to the wordpress install, but the install had redirected the website destination to a different directory. I have amended the website directory back to the original destination but although I can see the homepage for the site when I try to access the store I get a completely blank page. I am now at my wits end trying to resolve this and 1 and 1 are not being helpful. I asked them to restore from a back up, and all they did was set up a directory of the old htdocs and then asked me to go from there. We set to website files destination to this folder but I am still having the exact some problem. The only thing I can find that looks odd is that the php-ini file is pointing to a Zendoptimizer.so file which does not exist. I have looked through my source files etc. and there does not appear to be a zendoptimizer.so file in there either. I cannot help thinking it might be to do with the database and that the website is maybe not pointing to the right database now but I have no idea where that information would be held. If anyone is able to help and maybe speak to me on the phone I would be very grateful. Regards Tony E.
  5. Sorry yes, in the end I basically followed Jules' instructions. Must have done something wrong the first time, as it worked at the second attempt. Cleared it all out completely and started from scratch and it worked. Took me a while but I got there in the end. Thanks Jules. I am now looking for a mod to allow me to load multiple images using a bulk upload, but so far I have only found ones which work with v3 and v4. Thanks Tony E.
  6. Sorry I forgot to come back and confirm that this is all working now. Thanks very much for your help guys.
  7. Jules and Dirty Butter Thanks for your replies. I tried Jules suggestions, went through the steps but no luck I'm afraid. The images are in images/source and I did an update file list and they are in the list of images in the admin control panel (although one of them seems to be there twice now) I assigned the file names of coin1jpg and coin2.jpg etc. to products in the import file and reloaded. But no luck It also makes sense what Dirty Butter said too now as the image cache file now just has 3 files, coin1.270.jpg, coin2.270.jpg and coin3.270.jpg Still not getting there thoough. Thanks for your suggestions though. Tony E.
  8. Thanks Jules. I didn't fully understand all of that but I will work through it. I have got FTP access and I have looked in the images folder in the store and there is a cache folder with a few image files in it. However it seems to have appended a number to the image file name. So as i only loaded a few samples, I have in different ways, attached different products to the same image at different times using the control panel and when trying to use the import function. So for example I have files called coin1.jpg and coin2.jpg, and in the cache folder there are files called coin1.50.jpg, coin1.168.jpg, coin2.138.jpg and coin2.114.jpg etc. etc. So there are some pictures there, but the file names have been changed, and I guess in some way that code that has been added may relate to the product it is attached to? When you say run maintenance update image cache, the only option I can find under maintenance is to clear the image cache, not upate it. Should I clear the image cache? And then load the images again and then reimport the products? Thanks Tony E.
  9. I am trying to upload my products using the Import catalogue function in the admin portal. It offers to map the fields in my csv file and I am trying to map images to certain products but after I load them the images are not showing. I am not sure what format the database is looking for the image file name. I have just loaded a few sample images so far and they are called things like coin1.jpg and coin2.jpg etc. So I have tried using coin1 or coin1.jpg in the field for Master Image, but it still does not seem to hold any of these as the main image for the Product. When I export the database that seems to show that is has accepted coin1.jpg, but at the same time cubecart does not appear to be using it. Can anyone help? Regards Tony E.
  10. Just adding the line with a different option value did not seem to work. I got another item on the list but it was empty. But in addition it seemed to affect the Type and Image columns on the Admin Control Panel. I might try just overwriting New and Used with something else and see if that works? Thanks Tony E.
  11. I am new to CubeCart and was wondering if it is easy to add additional Product Conditions to the existing list of New, Used and Refurbished? I can see where I can change the code in Admin/Skins/Default/Templates/Product.Index.php but by adding lines here will that give me the options or is there some way I have to change the database itself? Any help would be appreciated. regards Tony E.
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