wildsong

Al Yes I think we're at that point. I do have support credits. The only modification is to get the WorldPay and credit card logos into the header. I'm going to be on the road driving this afternoon, then busy tomorrow, so it might be best to leave it till next week. At least I've now got the experience of examining the database. Not so scary now.

Looking into the database further I can see that records for all my test orders yesterday do exist in the Cubecart_order_inventory table with ids from 165 to 184. But in the Cubecart_download table the values for these items in order_inv_id are all 0. Any suggestions?

I've just tried making a proper order with credit card. But the order_inv_id is still 0. Could it be a Mac or browser issue (I'm using Safari 6.0.1)? Any ideas, good people?

OK -starting to get somewhere now. For all (looks like all) the test orders I've been making for digital products, looking into the database in the table CubeCart_downloads, the value in order_inv_id is 0 (zero). So going to the table CubeCart_order_inventory: there are no records with id 0. It looks to me like customer orders do get a valid id. Which implies to me that it is something to do with how I am making these test orders, which is as follows: I've set up a coupon for the value of the download. Then used that coupon in checkout, so no actual financial transaction takes place. I'm going to do some more tests and will keep you posted.

Thanks again bsmither. Delving into the mySQL database is unknown territory for me. Scary. I'll explore it this morning and see if I can make any progress. I have to leave for a conference this afternoon, so if not sorted by then, will have to pick up on this again later.

I'm using Mail on a Mac. Going to Raw Source for the email, I think this is the relevant part: <p> Your digital files are now ready for download. Please use the links provided below to access them:</p> <p> <!-- --></p> <p> <strong>:</strong> (Link expires on 20 Nov 2013, 17:36<strong>)</strong><br /> http://www.wildsong.co.uk/store/index.php?_a=download&accesskey=9bf3dc2b2b5cdf1632db559ad86a11a2</p> <p> <!-- --></p> <p> If the links above don&#39;t work, please try copy and pasting them into your browser address bar. You can also find access to these files from your customer area of our website.</p> <p> &nbsp;</p> Thanks for sticking with this. I need multiple digital downloads to be user-friendly, before I can make some progress with my site.

Thanks for your advice bsmither. Mind, I don't think my text change lost any comment tag, as you can see from Al's suggestion of what the source code should be. Anyway, I tried your suggestion so this is now the source code: <p> Hi {$DATA.first_name},</p> <p> Your digital files are now ready for download. Please use the links provided below to access them:</p> <p> <!-- {foreach from=$DOWNLOADS item=download} --></p> <p> <strong>{$download.name}:</strong> (Link expires on {$download.expire}<strong>)</strong><br /> {$download.url}</p> <p> <!-- {/foreach} --></p> <p> If the links above don&#39;t work, please try copy and pasting them into your browser address bar. You can also find access to these files from your customer area of our website.</p> <p> &nbsp;</p> I thought this would do it. But no, there's still a blank in the resulting email. Is it a problem with being inside paragraph tags?

Maybe I'm missing something here, but I don't think so. There is a product name and a file name. The variable (if that's the right term) {$download.name} should pick up the product name, it seems. Is this the problem - that the download itself doesn't have a name? Sorry - I'm OK with a bit of html, but not php. The item name appears in the order OK.

Thanks for the quick reply Al. I've had a look at the html source and it seems to be exactly as in your example. I need to catch the post now, will pick up on this later.

Hi Hoping someone can help on an issue I'm having with the Cart: digital downloads email template. The template is set like this: And it produces an email like this: It seems the download name is missing. Maybe it should be the product name? Does anyone have a suggestion for putting this right? Many thanks, Geoff.

Thanks for all this. Silly me only tested in Safari, but I see it's a mess in FF. Unfortunately I've got to head off to a small island in the Hebrides for the next week. So will have to pick up on this when return.

Thank you. Working lovely now.

Somethings not right in the code here - no closing to one of the divs maybe. Will try to adjust it.

Thanks, bsmither. I'll try this. No, WorldPay don't specify where on a page the logos are to be shown. But they want them on the entry page to the store and on the checkout. So the simplest solution for me seemed to be in the header, then they'll be on all store pages.

Thanks, DB. I bit the bullet and upgraded to 514. Sure enough the links problem is sorted. But now a few new anomalies have cropped up ...