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Posts posted by harrisorganic

  1. Hi Cyberart, thank you for your question and apologise for my delayed response.

    I "fixed" this by increasing the shipping price of the articles number I did not want to ship.



    1          $10

    2          $20

    3          $12

    4 - 5     $20

    6           $15

    7-11      $25

    12          $2

    Customers quickly work out what is the best deal.

    I hope that helps.

  2. Having manually unzipped 6.1.8 and uploaded now running https://www.mywebsite.com.au/shop

    and get the same error as the title of this post.

    I have tried all  of the recaptcha options and get the same responses. 

    When I use the NEW invisible recaptcha I get;

    This site key is not enabled for the invisible captcha.

    Any ideas?

    Following the above, I went to google recaptcha and made a new key for "invisible". The result was not positive. Same error as usual. The error log 

     Error: Hook 'ccss/hooks/controller.index.php' was not found in /home1/......../shop/classes/hookloader.class.php on line 280

    and  Unable to initialize module
    Module compiled with module API=20100525
    PHP    compiled with module API=20131226

  3. Most interesting, if I try to login with the admin_XXX.php file I get a 404 error. Possibly as XXX folder and file are from a previous version from April. The latest admin_YYY.php url I use is not listed as a folder. With this update I noticed I had to delete a "setup folder" which I have not done for a number of updates.


  4. 10 hours ago, harrisorganic said:

    I also went to upgrade, restore current version, deleted the setup files, uploaded the CSS, cleared cache and tried again with NEW recaptcha.

    And tested before and after over writing the skin files, with no success

    So one would like to assume that all the files has been updated/over written. Some files have different dates in the JS folder and most folders have an April date, but the files within them have today's date. 

    Question: There are two admin folders under shop/, one is called Admin, the other called Admin_abcDef where as the login Admin folder has a set of letters. is this normal?


  5. Thanks DB.

    The only system error code I have about that time was:

    Today, 11:58 [Exception] /home1/maketext/public_html/shop/admin_bimZyu/sources/maintenance.index.inc.php:232 - Call to undefined method ACP::renameAdmin()

    This may be related to this or something else.

    NB the admin code above  bimZyu is not my current admin code. This is the 6.1.4 or 6.1.5 upgrade.

    The recent upgrade is through the admin maintenance page. There were a few difficulties, ala blank screen but seemed to work eventually.

  6. I had a customer call this morning regarding registering, just after I upgraded to 6.1.8 she found it impossible to register. I have now turned off recaptcha as this was the only way to allow customers to register.

    When recaptcha is ON, old and new version I get

    "The following errors were detected:
    The verification code was incorrect. Please try again. "The following errors were detected:

    • The verification code was incorrect. Please try again.

    The only changes I made to my 6.1.8 foundation site was to change the css and changed the skin templates. I also went to upgrade, restore current version, deleted the setup files, uploaded the CSS, cleared cache and tried again with NEW recaptcha. Same error using google chrome.

    Any suggestions please?

  7. I saw this issue today and I am running 6.1.7. The customer order 12 parts that brought the stock to zero as there were only 12 items. The email to the admin showed no items, see below.

    However the order inventory had all the correct details. 

    The email looked like this:







    Shipping: (Postage)









    Order Total:



    As Al said there is an issue with low stock, as in this case.

    Is there any further data required to help with this issue?

  8. Hi DB,

    I have this in 6.1.5 foundation

            {if $CTRL_SALE}
            <li><a href="{$URL.saleitems}" title="{$LANG.navigation.saleitems}">{$LANG.navigation.saleitems}</a></li>

    Does I replace the above with this?

        $GLOBALS['config']->get('config', 'catalogue_sale_mode') !== '0'
        $GLOBALS['config']->get('config', 'catalogue_sale_mode') !== '2'
    ) {
  9. Hi DB et al , I think I have repeated the same issue again, I clicked on Dedicated IP button within the  CubeCart Security Suite, when I try to enter the admin page, I get 403 Forbidden.

    I went to the cubecart database and changed the ip address in  CubeCart_ccss_ip_addresses with

     my dedicated ip address which was different to what was there.  However , I was not able to solve the "403  Forbidden  


    Any suggestions please.


  10. Hi Brian,

    My host graded and changed servers overnight.  Moving the files and the databases. All is working now except the admin page. All I get is a blank white page. I have read about this before and run the file ini-custom.inc.php.

    I think I am running 6.1.3, two editions behind the current version.

    The error log gives the first 4 lines of 37 as

    [06-Apr-2017 10:04:25 UTC] PHP Warning:  PHP Startup: imagick: Unable to initialize module
    Module compiled with module API=20131226
    PHP    compiled with module API=20151012
    These options need to match etc see attached

    I will put this to the host and see what they have to say, meanwhile any suggestions please.






  11. Hello

    Last week I upgraded to CC6.1

    I have found the following issue with the red banner in admin section and wonder if anyone else has seen this.

    Please see the image attached. You can see the missing image which is in the list below. I also tested that it can still be downloaded. 

    When I first saw the red banner I immediately drag and dropped another image to the site, so that is why there are two listed.  I like the drag and drop upgrade to 6.1.0


    Where to start?



  12. I found that using the Dashboard, Reports, Sales report, select date range and then export as a CVS file gave me all the data I required to access a list of my customers, whether it be phone numbers or email addresses or number of times they had purchased over a given period. The data was then manipulated in Excel.  Hope that helps.

  13. Brian, thanks for the query. I mean that the registered person who buys the tickets, gives me their name (and other details) and therefore the other attendees are not registered and I don't have their details. Its not an issue for me. But may be worthwhile for others.

    An issue I find with digital items is the stock control. The number of items does not decrease with orders. This may be (in this case) as the tickets are free and there is no transactions in the transactions log.

    have a good day.

  14. Smallmouse wrote in 2008

    "Hi again,

    I am trying to sell tickets to events online using cubecart. Is there any way that when the customer enters in the number of tickets they require and add to basket, then they are given a form to fill in with the names of those attending for each ticket?

    I am really stuck with how to do this. Any help appreciated. Thanks.


    I am trying to do the same, however at the moment I use digital items and have the attendees registered name only. Would be nice to a full blown ticket agency using a CC plugin.

    Any takers?

    regards Duncan

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