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harrisorganic

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Posts posted by harrisorganic

  1. Hi Maurice,

    Go to your admin, maintenance, backup area where you did your back up before.

    Scroll down the page until you can see the Existing Backups and a list of downloads. On the right hand side of your backup list you will have 3 icons; recycle, download and trash. Hover over the recycle icon, it should say restore.

    Good luck.

  2. Mmmm, that explains an issue I have not thought of.  

    I am having an issue with the form fill on the secure checkout page. A new customer is presented with the checkout page, with the Profile form to be filled in, assuming they have not registered.

    A new customer can of course ignore all that and go straight to the paypal express at the bottom of the page.

    Moving the Paypal express icon to the top of the page may help an unregistered customer check out quickly.

    But it does not solve your issue.

  3. Hi DB et al,

    Thanks for your quick reply.

    I tried both methods, the  shopping cart works in both cases, however the method outlined by Al Brookbanks in https://support.cubecart.com/knowledgebase/article/View/228/43/how-do-i-upgrade-from-cubecart-v6-to-latest-v6 gives, in this case, the same results, ie the recaptcha does not work after changing the recaptcha in store settings from off to invisible.

    The error code shows issues with the hooks and php even before the contact page is  opened.

    [23-Jun-2017 14:04:18 UTC] PHP Notice:  Error: Hook 'Google_Adwords/hooks/class.gui.javascripts.php' was not found in /home1/maketext/public_html/shop/classes/hookloader.class.php on line 280
    [23-Jun-2017 14:04:18 UTC] PHP Notice:  Error: Hook 'PayPal_Pro/hooks/class.gui.javascripts.php' was not found in /home1/maketext/public_html/shop/classes/hookloader.class.php on line 280
    [23-Jun-2017 22:04:18 Australia/Perth] PHP Notice:  Error: Hook 'ccss/hooks/controller.index.php' was not found in /home1/maketext/public_html/shop/classes/hookloader.class.php on line 280

    [23-Jun-2017 08:20:20 America/Denver] PHP Warning:  PHP Startup: imagick: Unable to initialize module
    Module compiled with module API=20100525
    PHP    compiled with module API=20131226
    These options need to match

    Further all my plugins have disappeared, ie all Available Extensions have vanished. How to get them back from a backup please?

    Anyone want to have a shot at what to do?

  4. Hi DB,
    Is it possible to change the name of the shopping cart root directory/folder, before running the manual upload/upgrade? Then run the ftp and then run the upgrade. After upgrading and everything is running OK, then change the named home shopping cart folder to the original name.
    Example, change shop to /shop619, then upgrade, then change folder back to /shop. 

    I am still having trouble with the CC618 contact page and recaptcha?

  5. Hi Cyberart, thank you for your question and apologise for my delayed response.

    I "fixed" this by increasing the shipping price of the articles number I did not want to ship.

    ie

    Bottles

    1          $10

    2          $20

    3          $12

    4 - 5     $20

    6           $15

    7-11      $25

    12          $2

    Customers quickly work out what is the best deal.

    I hope that helps.

  6. Having manually unzipped 6.1.8 and uploaded now running https://www.mywebsite.com.au/shop

    and get the same error as the title of this post.

    I have tried all  of the recaptcha options and get the same responses. 

    When I use the NEW invisible recaptcha I get;

    This site key is not enabled for the invisible captcha.

    Any ideas?

    Following the above, I went to google recaptcha and made a new key for "invisible". The result was not positive. Same error as usual. The error log 

     Error: Hook 'ccss/hooks/controller.index.php' was not found in /home1/......../shop/classes/hookloader.class.php on line 280

    and  Unable to initialize module
    Module compiled with module API=20100525
    PHP    compiled with module API=20131226

  7. Most interesting, if I try to login with the admin_XXX.php file I get a 404 error. Possibly as XXX folder and file are from a previous version from April. The latest admin_YYY.php url I use is not listed as a folder. With this update I noticed I had to delete a "setup folder" which I have not done for a number of updates.

     

  8. 10 hours ago, harrisorganic said:

    I also went to upgrade, restore current version, deleted the setup files, uploaded the CSS, cleared cache and tried again with NEW recaptcha.

    And tested before and after over writing the skin files, with no success

    So one would like to assume that all the files has been updated/over written. Some files have different dates in the JS folder and most folders have an April date, but the files within them have today's date. 

    Question: There are two admin folders under shop/, one is called Admin, the other called Admin_abcDef where as the login Admin folder has a set of letters. is this normal?

     

  9. Thanks DB.

    The only system error code I have about that time was:

     
    Today, 11:58 [Exception] /home1/maketext/public_html/shop/admin_bimZyu/sources/maintenance.index.inc.php:232 - Call to undefined method ACP::renameAdmin()

    This may be related to this or something else.

    NB the admin code above  bimZyu is not my current admin code. This is the 6.1.4 or 6.1.5 upgrade.

    The recent upgrade is through the admin maintenance page. There were a few difficulties, ala blank screen but seemed to work eventually.

  10. I had a customer call this morning regarding registering, just after I upgraded to 6.1.8 she found it impossible to register. I have now turned off recaptcha as this was the only way to allow customers to register.

    When recaptcha is ON, old and new version I get

    "The following errors were detected:
    The verification code was incorrect. Please try again. "The following errors were detected:

    • The verification code was incorrect. Please try again.

    The only changes I made to my 6.1.8 foundation site was to change the css and changed the skin templates. I also went to upgrade, restore current version, deleted the setup files, uploaded the CSS, cleared cache and tried again with NEW recaptcha. Same error using google chrome.

    Any suggestions please?

  11. I saw this issue today and I am running 6.1.7. The customer order 12 parts that brought the stock to zero as there were only 12 items. The email to the admin showed no items, see below.

    However the order inventory had all the correct details. 

    The email looked like this:

    Item

    Quantity

    Cost

       

    $0.00

     

    Shipping: (Postage)

    $0.00

     

    Discount:

    $27.00

     

    Subtotal:

    $180.00

     

    Order Total:

    $153.00

     

    As Al said there is an issue with low stock, as in this case.

    Is there any further data required to help with this issue?

  12. Hi DB,

    I have this in 6.1.5 foundation

    {/if}
            {if $CTRL_SALE}
            <li><a href="{$URL.saleitems}" title="{$LANG.navigation.saleitems}">{$LANG.navigation.saleitems}</a></li>
    {/if}

    Does I replace the above with this?

    if(
        $GLOBALS['config']->get('config', 'catalogue_sale_mode') !== '0'
        &&
        $GLOBALS['config']->get('config', 'catalogue_sale_mode') !== '2'
    ) {
  13. Hi DB et al , I think I have repeated the same issue again, I clicked on Dedicated IP button within the  CubeCart Security Suite, when I try to enter the admin page, I get 403 Forbidden.

    I went to the cubecart database and changed the ip address in  CubeCart_ccss_ip_addresses with

     my dedicated ip address which was different to what was there.  However , I was not able to solve the "403  Forbidden  

    ".

    Any suggestions please.

    Duncan.

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