eerlewein

Sure do still have the License and Copyright Removal Key. File now looks like: <?php $glob['license_key'] = "I entered the code in here"; $glob['adminFile'] = 'admin.php'; $glob['adminFolder'] = 'admin'; $glob['dbdatabase'] = 'DB NAME'; $glob['dbhost'] = 'localhost'; $glob['dbpassword'] = 'PW'; $glob['dbprefix'] = ''; $glob['dbusername'] = 'USER'; $glob['encoder'] = 'ioncube'; $glob['installed'] = '1'; ?> However that did not change the problem. CC Info is still not visible. Since I didnt know what you meant with the-license-key. I also used your code as the original and that did not show the info either. Are you sure it has something to do with the License Key?? I have a feeling there was an issue with the DB migration from 5-6. Otherwise why would I loose 135 Orders and go from 177 down to 30..

So a partial update. Just placed an order personally and the CC information is in there. For some reason the old Transactions when moving from 5--6 were all removed and I now cant see the orders (3-5) that were pending. Which means I will call those customers up and see if they can send me their CC via the phone. Anything else I should be looking out for? Or how can I use the old DB to recover their info? -E

Hello Guys and Girls, So I am having an issue. I just ran through the update process of the CubeCart Store. Came from: 1. Status Old: 5.2.14 2. Status New: 6.0.11 Backups of files and DB for 5.2.14 do exist and are stored on my machine. Now for some reason the Credit Card Details are not showing. I am on SSL and I do not get the message to switch to SSL to see those details but I am still not able to check and get that information. Had an issue on version 4 with that so thats the first thing I checked. Also found the following post (http://www.cubecartforums.org/index.php?showtopic=19575) where Brian Smith asked to check the Back up of the SQL which I checked. CubceCart config as well as the CC Capture have different Codes in them. Replacing the 5.2.14 Codes into the 6.0.11 did not solve the issue. 1. I have no copied the nonfunctional keys back into the 6.0.11 version and am Rebuilding the DB through the DB Maintenance Menu. [UPDATE] did that with the DBs and they all return status OK 2. Transaction Logs: The Log shows the following status for all recent transactions: Not Available Success $XXX.XX Card Capture 18 Mar 2016, 14:01 Card Details captured ready for processing offline. 3. Admin Error Log is Empty 4. System Error Log has: File: [seo.class.php] Line: [645] "INSERT INTO `datshopCubeCart_seo_urls` (`type`,`item_id`,`path`,`custom`) VALUES ('prod','80','sc-single-flute-em-sh-3mm-p80','0');" - Duplicate entry 'sc-single-flute-em-sh-3mm-p80' for key 'PRIMARY' But I doubt that this has anything to do with the CC Details. 5. Rebuild the Cache on all 4 Categories. 6. mcrypt support is enabled 7. Interesting find. Accessed the store via MyPHPAdmin and checked the "CubeCart_order_summary" Table. The orders that are listed in here (37) do not match a single one in the back end of CC. Compared several Transaction numbers and they are not matching. The Table in the BE of CC also has 177 entries; not just 37 as the DB Table CubeCart_order_summary suggests. 8. The Table "CubeCart_transactions" show Card Capture Success. Captured however is set as NULL 9. `CubeCart_order_summary` & CubeCart_transactions both only list the 37 Transactions from 2013. There are no Order IDs listed which start with 2016. 10. Based on the following post [https://forums.cubecart.com/topic/46964-card-capture-cant-view-card-details/] I checked the Gateway URL [https://www.domain.com/admin.php?_g=plugins&type=gateway&module=Card_Capture] 11. Table: CubeCart_order_summary shows for the 37 Transactions from 2013 that Card Details were in fact recorded. However, the difference is nowhere to be found. 12. Running out of ideas... @bsmither Your Ninja Skills are being called upon

I am not sure which changes need to be performed to get this issue resolved. Is it just easier to wait out the DNS Change? Or wait till the v5.2.15 comes out?

Is there still a way of doing the manual update? I cant find that for this 5.2.14 Update though..?

Same error here. Sorry. CubeCart-5.2.14 .zip was not found. Please try again later. Server is running php version 5.3.3. Posted lines did not fix the problem. Emanuel

@Dirty Butter Not 100% sure this is right but maybe its: Left panel - bottom > PHP Info: This program makes use of the Zend Scripting Language Engine: Zend Engine v2.2.0, Copyright © 1998-2010 Zend Technologies with the ionCube PHP Loader v4.4.1, Copyright © 2002-2013, by ionCube Ltd., and with Zend Optimizer v3.3.9, Copyright © 1998-2009, by Zend Technologies

Submitted sales ticket with login details.

New Install Progress: Deleted old DB Created new DB under new name. Created new user and added to DB Added Permissions to new user/DB Start install: Compatibility Check 5.2.17PHP 5.2.3+ 5.1.68MySQL 4.1+ InstalledGD Image Library InstalledcURL InstalledIonCube PHP Loader File Permissions Writablebackup/ Writablecache/ Writablecache/skin/ Writablefiles/ Writableimages/ Writableimages/cache/ Writableimages/logos/ Writableimages/source/ Writableincludes/ Writableincludes/extra/ Writablelanguage/ Installation Complete Your store has been successfully installed. You should log in your Admin Control Panel, and configure your store, and add products. Admin Control Panel Store Front Store Name: Grace Brothers Same error. Issue unchanged.

Downloading zip file and re-uploading... Will post update.

duplicate the DB and files on a subfolder and test it like a child store page and see how the upgrade performs before pushing it through on the official side. Might be a good idea for testing purposes.

Try replacing the 5.4,php file with a new one from the current version. Also login through php my admin and see if you can repair your CubeCart DB - repair or optimize. Might fix the fatal error. I have had a few glitches here and there but they were all taken care of easily. This is the third time I am installing this for a client and the first time I cant get past the issue :/

Server Error Log: [Thu Jan 23 05:15:58 2014] [error] [client 212.184.196.154] File does not exist: /home/enterp18/public_html/shop/favicon.ico [Thu Jan 23 05:06:54 2014] [error] [client 212.184.196.154] File does not exist: /home/enterp18/public_html/shop/favicon.ico [Thu Jan 23 05:04:08 2014] [error] [client 80.229.221.249] File does not exist: /home/enterp18/public_html/shop/favicon.ico CC - Admin Error log and System Error log are clean. Images: http://imgur.com/a/kma4d#0

Staff Note: This issue was caused by a clashing .htaccess file from wordpress and not a bug in the 5.2.6 release. Hey guys, I just uploaded the files to the server and finished the setup. Setup completed and I got both links to the front and back end of the store. However, when I started changing the store information and hit the save button I got a redirect to a page that said: Nothing found for Shop with a URL: http://www.mountaineer.us/shop/admin.php?_g=settings Store front end works fine. http://mountaineer.us/shop/index.php Any help would be appreciated. Thank you!

Yea was part of the upgrade. Site was fine yesterday. And after the upgrade it gave me this issue. The upgrade was eventually performed through the automatic update feature. So not sure what changed in that process.. But it did say that the file had been updated as of 10/08/2013 - before I had even opened and changed it and the time stamp was 4+ hours ago - right around the time the update went through.

Clue Shalack - the damn common.css file had a padding issue. #header p.logo { padding-top: 15px; padding-left: 25px Set them to 0 on both and that was it. All good here. Sorry for posting. Thanks for reading... Situation Status: Resolved.

Just tried it and it worked again... Not sure why. Update - Now the Logo is out of wack. Suggestions please?

Good Morning, Just tried to update the store to the new software version. Am currently getting the following error: Error: PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature WARNING: Your store is not up-to-date, v5.2.4 is available, but you are running v5.2.3 Any suggestions on this one? Or should I just do the manual update? Thanks.

Okay found it. It was set to 1200. changed it to zero. I am assuming that will fix it? What is the feature for?? I mean who has a store and wants to loose sales by having an order expire? Thank you very much for your assistance! Kind Regards, Emanuel

Good Evening, So I am having the following issue. For some reason Orders are coming in, stand there as pending, but after about 4-6 hours they switch directly back to cancelled. No customer interaction. I checked the following but: http://forums.cubecart.com/topic/38692-orders-are-canceling-themselves/ no dice... Does anyone have suggestions for this? Thank you.

Dashboard » Modules » Shipping It is under Dashboard > right panel click on Modules > then on Shipping Gateways --> one of the options is called Per Category.

I am having the same problem since setup of the store 2 weeks ago. No changes to the store aside from skin work. Orders are coming in to one of my emails but not the other three, even though their Admin accounts are set to receive order notification. My orders, the three that I tested were all credit card orders. And none of them sent any email notification. Store is running on 5.2.1 Hosting is on InMotionHosting PHP Version 5.3.21 Linux Server

Were you able to resolve this issue? Am on 5.2.0 and am having similar issues. SSL installed and all just keep getting the same error message.

Since you have been working with the Assign to category, I would just start out with getting your current database for products removed and uploading your back up. After that log into the admin panel, click Maintenance - then the rebuild tab on the top and clear all sections under cache. Check products for operation and correct display. If they do not show up I would change the skin, save it, revert to your original skin save it, then clear the cache and check again. Good Luck.

I had the same issue after performing the update. Resolved it the same way by changing the skin and reverting to the original one. Thank you.