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About peterp

  • Birthday 03/18/1949

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    Melbourne, Australia

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  1. Admin email notification

    Hi Brian, Thankyou for your response I have had a look at the email templates and all looked fine I then did a test of my issue and all looks ok now go figure, I will keep an eye on this as issues do not fix themselves. Thanks again Best Regards, Peterp
  2. Hi All, I have a client that is running CC ver6.0.8 and has been running successfully however they have found that the admin email is being sent which has all the necessary fields such as customer, addresses, and order totals, however the individual lines that make up the totals are missing, has this occurred to anybody else. Could somebody point me in the direction where I can find the code that creates the email so that I can see what is being created. Thanks for your help Best Regards, Peterp
  3. Backup of database

    Hi Brian, The 505 error is and internal server error 505 and it occurs when they try to backup the files. The blank screen occurs when they start the backup for the database 2 separate issues. If this makes it any different Best Regards, Peterp
  4. Backup of database

    Hi All, I have a client who is running very well on CC ver 6.0.6 however when they try to do a backup of their database using the maintenance selection they just get a blank screen and see no further activity. They have mentioned that when they try to backup their files as a separate backup the result is eventually and error 505. Does anybody have any ideas as to how I can resolve these issues. Thankyou Best Regards, Peterp
  5. Thanks for the advice, Would I have to upgrade to the next version or can I go from the clients current version directing to the current version. the versions I'm talking about are 6.0.8 and 6.1.4 Thanks Best regards, Peterp
  6. I have a client that is currently running CC ver 6.0.8 and another client who is running CC ver 6.1.4 can I use the upgrade tab in the maintenace menu to upgrade to the latest ver Best Regards, Peterp
  7. API Creation

    Hi All, I have done some further investigation on this issue and have found that an API cannot be written for the AfterPay plug in for that cube cart platform as AfterPay them selves will not issue anybody a user identification number or user secret phase. When question further about this as being rather short sighted based on the number of user of the Cube Cart product I was simply told that if there ever became a demand then they may address the problem. This has caused my client to start looking at other platforms that are supported by AfterPay which in my case I'm extremely unhappy about, what can be done I guess is not much however I will not be recommending AfterPay in the future especially after the in flexibility to try and work with me.
  8. Upgrade question

    Hi Brian, Thank for the reply there just one other question is it safe to use the automatic upgrade facility in the maintenance selection on the admin page. Best Regards, Peterp
  9. Hi All, I have a client that is currently running ver 6.0.8 and wants to upgrade to the latest version which I believe is ver 6.1.8 I know this is possible however I read somewhere that all upgrades cannot be done automatically anymore and that a manual upgrade should be done. If this is true could you please explain what is meant by a manual upgrade, does this mean that I would have to upgrade each version from 6.0.8 to 6.1.8 separately one at a time. Thanks for your help Best Regards, Peterp
  10. API Creation

    Hi Ms Holly I haven't come up with anything as yet however I'm working on it and will let you know if I get an answer. Havenswift hosting have given me a quote for this that I may consider in the future. I will let you know How I get on best Regards, Peterp
  11. API Creation

    Hi Brian, What AfterPay wants to do is to do something similar to what the standard PayPal does and that is just put the payment into the merchants account after that AfterPay will deal with the customer to get the money from them on a time payment type scenario which will have nothing to do with cubecart. As far as cubecart is concerned the payment has been made via payment to the merchants account similar to PayPal. That's my understanding of the process I have attached a couple of images that may explain the process more clearly. Hope this helps Best Regards, Peterp
  12. API Creation

    Hi All, I have a client that would like to use a payment method that is provided by a company call AFTERPAY which I think will require and API to be created to do this. AfterPay has provided api code that they require so my question is there any where the api requirements that Cubecart needs so that I can write this API. Also instructions on how to write and API for cubecart would be very helpful. Afterpay is currently being used by other eCommerce sites such as Shopify, magneto and woocommerce. I hope somebody can point me in the right direction as my client is really keen to use this payment process. Thanks for any help. Best regards, Peterp
  13. Hi All, I have a client who is on ver 6.0.6 and he wants to upgrade to the latest version, do I have to do a manual upgrade or is it OK to do the upgrade automatically. If he needs to do a manual upgrade how does he go about doing this. Thanks for you suggestions in advance, Best Regards, Peterp
  14. [Resolved] Error Banner ver 6.1.4

    Hi Brian, Thanks for this it worked perfectly Once again your response and solution very much appreciated. Best Regards, Peterp
  15. [Resolved] Error Banner ver 6.1.4

    Hi all, Has anybody been successful in restricting this warning message in the Admin dashboard. It is creating some anguish with one of my newest clients who have just recently implemented ver 6.1.4 and are not ready to go through an upgrade just yet. Any help with regards to hiding this warning would be very musch appreciated Best Regards, Peterp