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peterp

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  1. Hi Brian, I have done some more investigating and when I go to the PayPal history I have found that a http error 500 has occurred (see attachment) When I try to run the notification url that is displayed I just get a blank screen. I have attached the request sent that marries up with the paypal history see below Today, 02:43 Request Sent - https://ipnpb.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180525-151541-6008&protection_eligibility=Eligible&address_status=confirmed&payer_id=8DANFV5AP2D76&address_street=p.o.+box+5264&payment_date=22%3A20%3A10+May+24%2C+2018+PDT&payment_status=Completed&charset=windows-1252&address_zip=2000&first_name=Debra&mc_fee=0.01&address_country_code=AU&address_name=peter+prentice¬ify_version=3.9&custom=&payer_status=unverified&business=info%40zippytieman.com.au&address_country=Australia&address_city=mordialloc&quantity=1&verify_sign=ApPV1ESX-mXIUoWN-XfvRdL8u0FJAbR8x2C4AByBQpIDINbdDKJ-y8kk&payer_email=debbancroft1102%40yahoo.com.au&txn_id=52J90157C9072973H&payment_type=instant&last_name=Bancroft&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&payment_fee=&shipping_discount=0.00&insurance_amount=0.00&receiver_id=75QRY9W3Z2RJ6&txn_type=web_accept&item_name=Order+180525-151541-6008&discount=0.00&mc_currency=AUD&item_number=180525-151541-6008&residence_country=AU&shipping_method=Default&transaction_subject=&payment_gross=&ipn_track_id=83125b88c2fa0 Response received VERIFIED Based on my limited knowledge of the workings of PayPAl it seems that we are getting 500 error code which is causing our issues, however I'm not sure which server is causing what, should I be talking to our hosting people and if so what should they be looking for. Sorry it seems a bit vague but this problem is really causing me some pain. I hope these screen dumps are of some help best regards, Peterp
  2. Hi Brian, I have had the client to enter a order and to use the correct data in each of the fields for the name and address fields that need to be filled out when using the secure checkout, that is there was no silly data it was all real, unfortunately the corrupt looks as though it still has happened which means we got the same result of a pending order. As far as PayPal is concerned it is a paid transaction but this is not been transmitted to cubecart. The request log is below for the order Today, 09:45 Request Sent - https://ipnpb.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180524-105622-8343&protection_eligibility=Ineligible&address_status=confirmed&payer_id=7NZNWYWRUPJG8&address_street=212%0D%0AMount+Browne+Road&payment_date=17%3A58%3A32+May+23%2C+2018+PDT&payment_status=Completed&charset=windows-1252&address_zip=2450&first_name=Sally&mc_fee=0.01&address_country_code=AU&address_name=Sally+Glenton¬ify_version=3.9&custom=&payer_status=unverified&business=orders%40zippytieman.com.au&address_country=Australia&address_city=Upper+Orara&quantity=1&verify_sign=AyT6.xRA589q33YWBduptUmRz9IyAPuINt-tq22p1RgaTbIHMpHrbmwu&payer_email=accounts%40zippytieman.com.au&txn_id=5HS2********5944L&payment_type=instant&last_name=Glenton&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&payment_fee=&shipping_discount=0.00&insurance_amount=0.00&receiver_id=75QRY9W3Z2RJ6&txn_type=web_accept&item_name=Order+180524-105622-8343&discount=0.00&mc_currency=AUD&item_number=180524-105622-8343&residence_country=AU&receipt_id=0083-6045-3411-6404&shipping_method=Default&transaction_subject=&payment_gross=&ipn_track_id=efd01b5c9d2ff Response received VERIFIED Order Summary Change Status Order Status Delivery Address Sally Glenton 212 Mount Browne Road UPPER ORARA NEW SOUTH WALES, 2450 Australia Billing Address Sally Glenton 212 Mount Browne Road UPPER ORARA NEW SOUTH WALES, 2450 Australia Order Date: 24 May 2018, 10:56 Items 1 x Test Product (Not For Sale) - test-Product ($0.00)$0.00 Subtotal:$0.00 Total Discount :$0.00 Shipping:$0.01 Total Tax:$0.00 Total:$0.01 Contact Details [email protected] Phone / Mobile0415725110 IP Address49.176.167.211 Shipping Information Shipping MethodAll In One Shipping Shipping ProductTest Only GatewayPayPal It seems to have corupted the same data as before so is the fault of what cubecart is sending or is it something the PayPal IPN api is causing, we are using the standard PayPal gateway. I honestly do not know where to go from here. I don't know enough about PayPal standard to ascertain whether it is a PayPal issue or a cubecart issue Any help will be appreciated Best Regards, Peterp
  3. Hi Brian, That fixed it thankyou so much ver much appreciated Best Regards Peterp
  4. HI Keat, I have implemented the changes you have suggested and it works like a treat unfortunately now the customer is getting 2 confirmation emails, could these code changes have caused this to happen as it wasn't happening before the changes. Where should I be looking to try and limit this to only 1 confirmation email Thanks for your help very much appreciated. Best Regards, Peterp
  5. Hi Keat, Appreciate your response I will try this in the next couple of days, unfortunately I'm on the road and won't be able to implement these changes until Friday my time. This client has the admin settings set to when the status is set to 'Processing' emails will be sent and they will have an order notification set to admin, I'm guessing that once this modification is implemented then they will recieve these emails as though it was a normal order. Thanks again very much appreciated. Best Regards, Peterp
  6. Hi Brian, Thanks for this solution, the client is aware that the POF gateway does not set the status to 'Processing' and is aware that with this modification they will simple get an email stating that there has been an POF order placed and they will have to go to admin to change the status to 'Processing' to get the order. Currently the client has the admin settings set to receive notices when orders have a status of 'Processing' this is unlikely to change. I haven't implemented this code as yet as I'm on the road and it won't be until Friday my time before I will be able to implement it Thanks again for your help Best Regards, Peterp
  7. Hi Brian, The request log for the times you requested are for a paypal sandbox, I have included them below with the request log for the order 180522-145657-3361 Yesterday, 14:58 Request Sent - https://ipnpb.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180522-145657-3361&protection_eligibility=Eligible&address_status=confirmed&payer_id=8DANFV5AP2D76&address_street=1&payment_date=21%3A57%3A58+May+21%2C+2018+PDT&payment_status=Completed&charset=windows-1252&address_zip=2450&first_name=Debra&mc_fee=0.01&address_country_code=AU&address_name=Sally+Best¬ify_version=3.9&custom=&payer_status=unverified&business=orders%40zippytieman.com.au&address_country=Australia&address_city=Upper+Orara&quantity=1&verify_sign=Ak171esEOv-co2E0sYKmQ0WNitcSAU5kLX6pogUPzIDYF7XcrmAm6AfK&payer_email=debbancroft1102%40yahoo.com.au&txn_id=56L21637KM714672X&payment_type=instant&last_name=Bancroft&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&payment_fee=&shipping_discount=0.00&insurance_amount=0.00&receiver_id=75QRY9W3Z2RJ6&txn_type=web_accept&item_name=Order+180522-145657-3361&discount=0.00&mc_currency=AUD&item_number=180522-145657-3361&residence_country=AU&shipping_method=Default&transaction_subject=&payment_gross=&ipn_track_id=dec628c297478 Response received VERIFIED Yesterday, 14:45 Request Sent - https://ipnpb.sandbox.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180522-144115-6381&protection_eligibility=Ineligible&address_status=confirmed&payer_id=HC498LDWJ7RPS&address_street=1%0D%0Asnith&payment_date=21%3A45%3A21+May+21%2C+2018+PDT&payment_status=Pending&charset=windows-1252&address_zip=2450&first_name=Peter&address_country_code=AU&address_name=sally+glenton¬ify_version=3.9&custom=&payer_status=unverified&address_country=Australia&address_city=coffs+harbour&quantity=1&verify_sign=A8PiOurJ1pfGWJsUernojno.idsRAC3R1iHGIVCxunP3rcRGFEonaXG5&payer_email=peter%40blackdogenterprises.com.au&txn_id=01N9********0423D&payment_type=instant&last_name=Prentice&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&pending_reason=unilateral&txn_type=web_accept&item_name=Order+180522-144115-6381&mc_currency=AUD&item_number=180522-144115-6381&residence_country=AU&test_ipn=1&transaction_subject=&payment_gross=&ipn_track_id=23efde64973bc Response received VERIFIED Yesterday, 14:25 Request Sent - https://ipnpb.sandbox.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180522-142000-9118&protection_eligibility=Ineligible&address_status=confirmed&payer_id=HC498LDWJ7RPS&address_street=1%0D%0ASmith+Street&payment_date=21%3A25%3A31+May+21%2C+2018+PDT&payment_status=Pending&charset=windows-1252&address_zip=2450&first_name=Peter&address_country_code=AU&address_name=sally+glenton¬ify_version=3.9&custom=&payer_status=unverified&address_country=Australia&address_city=Coffs+Harbour&quantity=1&verify_sign=AQoT17pkcamS6fK8eElyumvkzolZAAqQFpXaVvSydlDxfQUnN8NB7YjS&payer_email=peter%40blackdogenterprises.com.au&txn_id=5ST45875P7181052X&payment_type=instant&last_name=Prentice&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&pending_reason=unilateral&txn_type=web_accept&item_name=Order+180522-142000-9118&mc_currency=AUD&item_number=180522-142000-9118&residence_country=AU&test_ipn=1&transaction_subject=&payment_gross=&ipn_track_id=c0dcc1e49ff4c Response received VERIFIED 180521-130755-3493 $96.95 NAB 21 May 2018, 13:08 180522-142241-1500 $100.75 NAB Yesterday, 14:23 180522-142000-9118 $0.01 PayPal Yesterday, 14:25 180522-144115-6381 $0.01 PayPal Yesterday, 14:45 180522-205552-7267 $12.95 Bank Transfer Yesterday, 20:55 180522-211414-9901 $12.95 Bank Transfer Yesterday, 21:14 There is not a transaction log for the order invoice=180522-145657-3361 This order was still being verified at a later time even into today which I'm putting down to the cubecart is still trying to accept it please see the request log for later in the day (see below) There is probably no request log as the transaction has not been accepted yet Thanks Brian I hope this is helpful Best Regards, Peterp
  8. Hi All, I have a client that is using the print order form gateway and wants to have the status of the finished order to be processing instead of pending, I have changed the gateway-class.php at line 68-69 to be as below /* $transData['status'] = 'Pending'; */ $transData['status'] = 'Processing'; unfortunately this does'nt change the status as I thought it would is there somewhere else I need to change so that the 'print order form' has a status processing instead of pending. The client is aware that there has been no transfer of funds into there bank account and are aware that will need to control this orders manually. Hopefully somebody can help me Best Regards, peterp
  9. Hi Brian, Transaction Logs for Order 180522-144115-6381 Transaction ID Status Amount Gateway Date/Time Notes 01N9900025750423D Pending $0.01 PayPal Today, 14:45 The payment is pending; see the pending_reason variable for more information. Please note, you will receive another Instant Payment Notification when the status of the payment changes to 'Completed', 'Failed', or 'Denied'. Transaction Logs for Order 180522-142000-9118 Transaction ID Status Amount Gateway Date/Time Notes 5ST45875P7181052X Pending $0.01 PayPal Today, 14:25 The payment is pending; see the pending_reason variable for more information. Please note, you will receive another Instant Payment Notification when the status of the payment changes to 'Completed', 'Failed', or 'Denied'. This is what was in the transaction log for the last 2 orders there is no entry that states that the transaction was successful, however there is status of pending which effectively is the problem as far as PayPal is concerned it has been paid. thanks for the help I am at my wits end with this one. Best regards, Peterp
  10. Hi all, I have a client that is using paypal IPN and ver 6.2 of cubecart znd what is happening is that the status is not being changed from pending to processed. I have checked the request log and there does seem to be any invalid responses and I can see that the order request has been sent and all looks ok( see below) but the status is not being changed therefore no emails are being sent. Today, 14:58 Request Sent - https://ipnpb.paypal.com/cgi-bin/webscr cmd=_notify-validate&mc_gross=0.01&invoice=180522-145657-3361&protection_eligibility=Eligible&address_status=confirmed&payer_id=8DANFV5AP2D76&address_street=1&payment_date=21%3A57%3A58+May+21%2C+2018+PDT&payment_status=Completed&charset=windows-1252&address_zip=2450&first_name=Debra&mc_fee=0.01&address_country_code=AU&address_name=Sally+Best¬ify_version=3.9&custom=&payer_status=unverified&business=orders%40zippytieman.com.au&address_country=Australia&address_city=Upper+Orara&quantity=1&verify_sign=Ak171esEOv-co2E0sYKmQ0WNitcSAU5kLX6pogUPzIDYF7XcrmAm6AfK&payer_email=debbancroft1102%40yahoo.com.au&txn_id=56L21637KM714672X&payment_type=instant&last_name=Bancroft&address_state=New+South+Wales&receiver_email=orders%40zippytieman.com.au&payment_fee=&shipping_discount=0.00&insurance_amount=0.00&receiver_id=75QRY9W3Z2RJ6&txn_type=web_accept&item_name=Order+180522-145657-3361&discount=0.00&mc_currency=AUD&item_number=180522-145657-3361&residence_country=AU&shipping_method=Default&transaction_subject=&payment_gross=&ipn_track_id=dec628c297478 Response received VERIFIED I was wondering if anybody else has had this issue and if so could you point me in the right direction to fix this Thankyou Best Regards, Peterp
  11. Hi Brian Have I entered the provided code in the right place as suggested by you Best Regards, Peterp
  12. Hi Brian, Thankyou for this piece of code, I implemented it into the POF payment gateway and also the BANK_Transfer gateway that we created recently and it sent an email stating that and order had been received but unfortunately there was not data inserted into any of the fields. So you could not see the order number or the address or the paid by information. So where do we get this information (see Below) Zippy Tie Man Order Received ABN: 16505977418 just placed order number on . Paid By: ---------------------------------------------------------------------- Customer Comments: ---------------------------------------------------------------------- This order can be managed online by following the link below. Billing address: Email: Shipping address: Item Quantity Cost Shipping: Discount: Subtotal: Order Total: Kind regards, The Zippy Tie Man Staff I have put the code on the blank line above the line you suggested please see below I hope I have put it in the correct place $order_summary['link'] = $GLOBALS['storeURL'].'/index.php?_a=vieworder&cart_order_id='.$order_summary['cart_order_id']; $GLOBALS['smarty']->assign('DATA', $order_summary); $GLOBALS['smarty']->assign('BILLING', $billing); $GLOBALS['smarty']->assign('SHIPPING', $shipping); $GLOBALS['smarty']->assign('TAXES', $vars['taxes']); $GLOBALS['smarty']->assign('PRODUCTS', $vars['products']); Mailer::getInstance()->sendEmail($order_summary['email'], $content); } } $POF_Admin_Mailer = new Mailer(); $POF_Admin_Content = $POF_Admin_Mailer->loadContent('admin.order_received'); $order->assignOrderDetails(null, true); $POF_Admin_Mailer->sendEmail($GLOBALS['config']->get('config', 'email_address'), $POF_Admin_Content); $GLOBALS['cart']->clear(); } } public function process() { return false; } ################################################## public function form() { return false; } } Thanks again Brian appreciate your help Best Regards, Peterp
  13. Hi All, I have a client that has the admin parameter that determines when the emails of confirmation are sent and it is set to processing this all works as expected , however what they would like to happen for POF sales which sets the status of their orders to pending and are always paid by Bank Transfer the next day, which is ok but admin/accounts doesn't get an email that alerts the staff that there is an order wih a pending status which would hve been paid by Bank Transfer. What they would like to happen is to be notified that there are pending orders that have been created via the POF payment gateway. Is there a way that I could change the POF payment gateway to produce an email that informs the staff that an order has been placed and has a pending status and they should be looking for the associated bank transfer in their banking statement. The email could be the same as the email that is sent when the pending orders status is changed to processing. Could I try placing the code for this process just after the email that is sent to the customer thanking them for the order but only for pending status POF orders. I will greatly appreciate any help with this issue Thankyou and best Regards, Peterp
  14. Thanks Brian found the lines and they have been changed. Once again you have been a tremendous help Best Regards, Peterp
  15. Hi Brian, Thanks for that I'm not sure what I have to change at lines 51 and 52 what I have is below public function call() { //@todo everything $form_file = dirname(__FILE__).'/'.'skin'; not sure what I need to change. Also I thought that was the case as far as a pending order was created, however this clients orders are generally paid for via credit cards or paypal and therefore move to processed imediately which is fine but they would at least like a email that states that an order has been entered so they can watch out for the actual transfer to occur and then they can change the status of the Bank Transfer(POF) order manually. This email would be sent to the accounts department and therefore they would be looking for the bank transfer the next day. Can we force the email that there is an order without changing the status of the order and not print the order until the status is changed manually to processed which is standard operation. Hope you can help with this, Appreciate your help Best Regards, Peterp
  16. Hi Brian, I haven't changed the function transfer(), $transfer['action'] value in gateway.class.php but it still worked should I change it to Bank_Transfers
  17. Hi Brian, After the copy of the POF and naming it Bank_Transfers and changing the config.xml it seemed to fix that problem, an email is sent to the customer stating that the order has been received but there is no email being sent to admin stating that an order has been received and has a payment detail of Bank Transfer. There is an order created with a pending status in the admin orders but no email to admin I don't think that is right or am I wrong Best Regards, Peterp Hi Brian, I haven't changed the function transfer(), $transfer['action'] value but it still worked should I change it to Bank_Transfers
  18. Hi Brian, I did clear the cache I also changed gateway.class.php as below but this didn't work either. I will try copying the POF to new folder Best regards, Peterp
  19. Hi Brian, <?xml version="1.0" encoding="UTF-8"?> <installer version="1.0"> <info> <uid>[email protected]</uid> <type>gateway</type> <mobile_optimized>false</mobile_optimized> <name><![CDATA[Bank Transfers]]></name> <description><![CDATA[Print Order Form Payment Gateway]]></description> <version>1.0.1</version> <minVersion>5.0.0a</minVersion> <maxVersion>5.1.*</maxVersion> <creator><![CDATA[CubeCart]]></creator> <homepage><![CDATA[http://www.cubecart.com]]></homepage> <block>false</block> </info> </installer> I made this change but this still didn't work I have also made the change to module.definitions.xml as below <?xml version="1.0" encoding="UTF-8"?> <!-- * CubeCart v6 * ======================================== * CubeCart is a registered trade mark of CubeCart Limited * Copyright CubeCart Limited 2014. All rights reserved. * UK Private Limited Company No. 5323904 * ======================================== * Web: http://www.cubecart.com * Email: [email protected] * License: GPL-2.0 http://opensource.org/licenses/GPL-2.0 --> <definitions version="1.0"> <group name="print_order_form"> <string name="address"><![CDATA[Address]]></string> <string name="bank_account"><![CDATA[Account Number]]></string> <string name="bank_account_name"><![CDATA[Account Name]]></string> <string name="bank_allow"><![CDATA[Allow bank transfers?]]></string> <string name="bank_name"><![CDATA[Bank Name]]></string> <string name="bank_sort"><![CDATA[Sort Code]]></string> <string name="bank_swift"><![CDATA[Swift/IBAN Code]]></string> <string name="cards_accept"><![CDATA[Cards Accepted]]></string> <string name="cards_allow"><![CDATA[Allow Payment by Card?]]></string> <string name="cards_example"><![CDATA[Visa, Mastercard, American Express, Discover]]></string> <string name="cheque_allow"><![CDATA[Allow payment by cheque?]]></string> <string name="cheque_payable"><![CDATA[Cheques made payable to]]></string> <string name="currency_multi"><![CDATA[Allow Payment in Multiple Currencies?]]></string> <string name="module_title"><![CDATA[Bank Transfers]]></string> <string name="notes"><![CDATA[Notes to customer]]></string> <string name="confirmation_email"><![CDATA[Send order confirmation email?]]></string> <string name="title_bank_transfer"><![CDATA[Bank Transfers]]></string> </group> </definitions> Is there somewhere else I should be looking Thankyou Best Regards, Peterp
  20. Hi Brian, No I didn't add this it was done by the previous developer who I have taken over from. What I think I need is where do I change the $DATA.payment value from print_order_form to BANK TRANSFER As you can see from the template below the red highlight is what I'm trying to change for what ever payment method is used. Zippy Tie Man Tax Invoice ABN 16505977418 Thank You {$DATA.first_name}! Your order {$DATA.cart_order_id} has been received which was placed on {$DATA.order_date}. Please keep this email for your records. It is possible to view the status of your order online. Paid By: {$DATA.gateway} {$DATA.link} ---------------------------------------------------------------------- Billing address: {$BILLING.first_name} {$BILLING.last_name} {if !empty($BILLING.company_name)}{$BILLING.company_name} {/if}{$BILLING.line1} {if !empty($BILLING.line2)}{$BILLING.line2} {/if}{$BILLING.town} {$BILLING.state} {$BILLING.postcode} {$BILLING.country} {$BILLING.phone} Email: {$BILLING.email} Shipping address: {$SHIPPING.first_name} {$SHIPPING.last_name} {if !empty($SHIPPING.company_name)}{$SHIPPING.company_name} {/if}{$SHIPPING.line1} {if !empty($SHIPPING.line2)}{$SHIPPING.line2} {/if}{$SHIPPING.town} {$SHIPPING.state} {$SHIPPING.postcode} {$SHIPPING.country} ---------------------------------------------------------------------- Items in Your Order {foreach from=$PRODUCTS item=product} ----------------------------------- {$product.name} {$product.product_options} Part Number: {$product.product_code} Unit Price: {$product.price} Qty: {$product.quantity} {/foreach} ----------------------------------- Subtotal: {$DATA.subtotal} Discount: {$DATA.discount} Shipping: {$DATA.shipping} {if $DATA.ship_method}({$DATA.ship_method}){/if} {foreach from=$TAXES item=tax}{$tax.tax_name} ({$tax.tax_percent}%): {$tax.tax_amount} {/foreach} -------------------------- Tax Invoice Total: {$DATA.total} ========================== Thanks again Best Regards Peterp
  21. Hi Brian,, I unfortunately have to use chrome for this local site as Firefox seems to be unable to connect to the localhost server, however chrome has a similar developer tool and I have found the line that you have mentioned and when I roll the mouse over it the correct url for the storefront is shown. the .htaccess file does have a whole lot of redirects for products which I have removed but still no joy and unfortunately the original implementer of this site has designed his own skin which I think is very loosely based on the foundation skin. So I guess anything is possible and I will just keep trying to get the localhost going so I can test any changes they might require later. Thanks for you help again it is appreciated Best Regards, Peterp
  22. Hi All, I have a client that wishes to have entered on their admin pof order confirmation that the customer has used the Bank Transfer facility, in which case this will require the staff to change the status of this order to be processed and then they will be able print the order. Is there a way to print on the email between the message that states that pof order has been placed and the url for the order a message that states 'Paid by BANK TRANSFER'. At the moment when an order is paid by a banking api that accepts credit card payments it states on the order just under the note about the customer has just placed an order that the payment was via the bank api I hope I have explained this adequately, I have tried to modifiy the email template but this was not successful so any help will be apreciated Best Regards, Peterp
  23. Hi Brian, Thanks for the reply unfortunately I cleared the cache for the browser as well as for cubecart and also used the tab on the admin screen to clear the cache and it still loads the real website and not the localhost website. I will keep looking as I think there must be somewhere a program or programs that are hard coded with the real website address. Thanks anyway I appreciate your help Best Regards, Peterp
  24. Hi All, I have this store setup on a localhost and all is fine when I'm working in the admin section, however when I click the storefront tab the system runs the live store front and not the localhost storefront. Is there somewhere that I have missed that has to be setup to achieve the correct storefront to be run. The site is currently running ver 6.2 on windows Hope somebody can help me Best Regards Peterp
  25. Hi Brian, Thanks for the reply however when I use a administrator that has the super-user set to 1 I am still refused entry into the maintenance selection and also do not see the super user field in the administrator inquiry screen, and I also do not have the ability to add a new user the add administrator tab is not there. Could this be that it has had a coding modification done, if so what program/s would I find this type of modification. Thanks for your help Best Regards, Peterp
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