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peterp

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Posts posted by peterp

  1. I have taken over a cubecart site and unfortunately I went to do a backup and found that I didn't have the correct permissions to do so. So I went to the administrator setup and found that when I tried to add an administrator with superuser permissions the super user flag check box is missing. Where do I find this so that I can reinstate this function to either the current user or when I create a new administrator.

    Thanks for your help

    Best Regards,

    Peterp

  2. Hi All,

              I have just been made aware of an issue where if a customer places an order and selects credit card capture but does not enter any credit card details and then closes the browser the order is written with credit card capture as the gateway used and of course no details, if the customer goes back into the order process the original order is still there and the checkout process is done again irrespective of the payment gateway used cubecart writes another order with another payment gateway, in this case they did the same thing that is no credit card details and then closed the browser.

    So what we ended up with was 2 orders in the system that show credit card capture was selected as a payment gate way and no details, what I'm saying that there was no change to the order so it should not have written the second order.

    Is this that is addressed in the setup and I have missed it or can we either stop the user from exiting the browser at the payment stage or don't write the order if the browser is exited via pressing the 'X'

    I hope somebody can point me in the right direction to solve this issue

    Thankyou for your help

    Best Regards,

    Peterp

           

  3. Hi Brian,

                Thanks very much for this solution, I have implemented it in a test site and after a little massaging of various CSS rules it comes out very well.

    Thanks again for your help it is very much appreciated

    Best Regards,

    Peterp

  4. Hi Brian,

                I think the client is looking for something similar to the menu that appears in crosshatch but also to have the side menu.

    What I would envisage is that the boxes (search,Language, currency and shopping cart) that are in the clients Mican skin would stay where they are and then space would be made between them and Shop by category, welcome screen,best sellers boxes to accommodate the new added horizontal menu similar to the foundation horizontal menu but maybe a slightly larger font style. I have attached a very rough sample of what I'm trying to achieve hope this will be helpful.

    So I'm hoping this will be able to be done with the same functionality as is used in the foundation skin whereas the drop downs will occur for each category if it has any.

    Your help is extremely appreciated with this request.

    Best Regards,

    Peterp

    Sample new Workgearselect page.png

  5. Hi All,

            I have a client who is using the Mican template however they want to add another menu that is the same as the vertical menu but they want an extra horizontal menu across the page with categories having their drop-downs if subcategories exist.

    The horizontal menu would be between the search and currency cart boxes.

    Has anybody done this and if so then could you please point me in the right direction as to what I have to change or insert to achieve the desired result

    Thankyou for any assistance

    best Regards,

    Peterp

  6. HI All,

             I have a client that sells work boots which come in various sizes and colours, the colours and one size is not a bother as far as the options are concerned, the problem arrises when we have different sizes for the same shoe but depending on what the customer is use, that is US shoe size, Euro shoe siz or UK/Aus shoe size. Is there a way that all the different shoe sizes for UK/aua, Euro and US can be shown as an option with the colour required but only one type of shoe size can be selected. The size and colour must be selected. I have been able to setup the single colour and the single shoe size by using only one shoe size type, but I would like to see all of the shoe size type but only allow selection of one type, has there been anybody done this and if so can you please help me.

    Best Regards,

    Peterp

     

  7. Hi All,

    I have done as was suggested and unfortunately I have received this error (See Below)

    I have checked everything but obviously I'm missing something, the database name is the same the user is the same and I'm still getting this error.

    I have changed /includes/global.inc.php file multiple times without success.

    Any suggestions or help will be greatly appreciated

    The version of cubecart we are using is 6.1.12. as a side note when we are successful with the initial install we will be upgrading to the latest version before any extra work is done.

    Hope somebody can help.

    Best regards,

    peterp

     

    workgearselect.com.au error.png

  8. Hi All,

    I have been developing a site using a localhost while the client organized his hosting etc., now I want to know do I have to re do all of my changes after installing the latest cubecart or can I simply ftp the whole localhost directory cubecart programs and files to the public_HTML folder on the new server, I can copy the database this should not be an issue/

    Any advice will be greatly appreciated

    Best Regards,

    Peterp

  9. Hi Brian,

         Thanks for your response, $EMAIL_CONTENT placeholder is in both the plain text and the HTML. I did manage to get the HTML newsletter to work but so far I have not been able to get the plain text email to work. Not sure whether this is an outlook problem or something that I'm not doing. I will keep on testing to try and get them both to work. FYI you were right the both HTML content and plain text had to be entered to get the HTML to work.

    regards,

    Peterp

  10. Thanks Noodleman for your reply,

    Unfortunately I have a couple of problems that I seem to have firstly where does the customer decide whether they want plain text or html, secondly if we don't know this wouldn't we have to create the newsletter/promotion/special price notification in both HTML as well as Plain text. At he moment I don't seem to be able to get anything to come through the email except for the company logo and then the bottom of the email saying thankyou/regards there is no detail what am I doing wrong.

     

    Best Regards,

    Peterp

  11. Hi Noodleman,

                           I agree with you and I had found this however this will only send an email to the registered customers who have said they want a newsletter. If I have this wrong then please correct me. If this is correct then maybe we would have to make a registered customer to automatically receive the newsletter until they unsubscribe for the newsletter.

    Thankyou for your response

    Best Regards,

    Peterp

  12. Hi All,

             Happy New Year to everybody, I hope it has been enjoyable.

             I'm not sure whether there is a extension for this or whether the standard installation can do this, what I require is that when a product is put on promotion then all registered customers receive an email showing the product and sale price. Obviously it would have to be that only at the end of making products on sale/promotion then the email would be sent to all customers detailing all the products and not every time a product is made a special otherwise the registered customers might get many singular emails which would be annoying to the customer.

    Any help with this request will be greatly appreaciated

  13. Hi All,

          Does anybody know whether their is a extension or plugin that will allow for the client within admin to produce a report that can be printed later of the inventory they have in the database, or do I have to write one .

     

    Thanks for the help

    best regards

    peterp

  14. Hi All,

            Brian I have tried the suggested code but unfortunately it didn't work, I can't give you a URL as the site is in development and at this stage is only on a localhost. What I have noticed though is when I watch the programs by using firefox firebug I can see where the table is displayed and I noticed it had a 'float left' so while I was still in trace mode so to speak I change the float to be 'float right' this achieved the desired result of making the table display further to the left and outside of the sidebars. That is all so well and good but when I go looking for the CSS that is using I'm unable to find it in either layout.css or common.css. Firebug says the element that I'm looking at is in inline which is now beyond my limited knowledge. Where do I  change this inline css?

    See below as to what I'm trying to explain, the highlighted code is what I was able to change to be 'Align=Right' which achieved measurements table to be justified to the left

    Hope you can help

    Regards,

    Peterp

    5a30c7e3a410d_productsizetable.thumb.png.8e8cd0fff07519d988ff94a6928b3b94.png

  15. Hi All,

             I have a client that has clothing as their products and as all clothing comes in sizes they want to create a table with the various sizes eg. S,XL,L,M etc with the dimensions for each size. This they have been able to do using the description part of the product definition however sometimes the table is so wide that it over displays the column in the side bar. So is there a way that I can make the side bar move sideways if the table over displays or even make the shin wider. The skin I'm using is Mican Please see below

    5a2f85cbaf8e0_BIJ236MLMenandLadycorejacketsworkgearselect_la.thumb.png.c82f48e71ac69640d65f5c848a8e0632.png

  16. Hi All,

    I have a client that was giving a 15% discount on all his products until 5th Nov so a promotional code was implemented with an expiry date which is not working as all products a showing a sale price of retail less 15% discount on the home page as well as the shopping cart. I need to take all the products of sale and revert back to the original retail price. I have deleted the promotional code but this didn't help I have looked at the bulk price change functionality but I don't know how this will work as none of the products show a sale price when queried in the products/price selection.

    What do I have to do to get this to revert back to the retail price.

    All help and suggestions will be appreciated

    Best Regards,

    Peterp

    Hi All,

    Please disregard this issue I did some further investigating and found that the customer had changed the feature settings in the store settings to be global percentage discount to be 15% so this was causing the issue.

    Thanks for anybody who has gone looking but it has be fixed

    Best regards,

    Peterp

  17. Hi Brian,

                 I think I have found the problem, it was in the language settings in Admin, there were 2 languages there one English-GB and one US-English-US so I deleted the English-GB and this seemed to solve the problem

    Thanks for all of your help with this problem

    Best Regards,

    Peterp

  18. Hi Brian,

              We see the 'county' in the storefront processing (Customer entering the order). When we use the create and order in the 'Admin'  'State' appears therefore it is correct, its seems to be only on the customer ordering from the store front. I have  created a copy of the 'Mican' template. I have tried the same processing using the unchanged template 'Mican' and the same result occurs. I have turned on the debugging and entered my IP address. We are currently operating this site on a localhost setup until we get it right.

    Hope this is the information you required.

    Regards,

    Peterp

  19. Hi Brian,

                I have run the clear cache and unfortunately there is no change is it possible that 'county is hard coded into the checkout process. My reasoning behind this is when I run the the checkout process I have Firefox firebug active and it shows the county I think hard coded, maybe I'm wrong due to lack of knowledge what do you think.

    Regards,

    Peterp

  20. Hi Brian,

                Thanks for the reply and I have implemented the suggested changes and that works however, when I create and order the 'Address' on both the Billing and Deliver to still show 'county' is it possible to change this and if so where would I change it.

    As usual thankyou for your prompt support it is very much appreciated

    Best Regards,

    Peterp

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