vidmarc

We've just had our first US order, and the postage added is way too much (£15.80 for one DVD). The weight for all products is correct, at .120kg. I've checked the "By Weight" module (the only shipping we offer, via Royal Mail) which has the correct postage listed so I can't work out why the cart is adding the wrong postage. For this zone, our Royal Mail rates are set to: 0.100:3.50;0.250:4.70;0.500:7.55;0.750:1.40;1.00:13.25,1.25:16.10,1.50:18.95,1.75:21.80,2.00:24.65 Can anyone help? Is there a simple way to generate a report on postage per item per country I can look at?

Yes, that is checked. By importing from a .csv file all products have the same "Last Updated" date, which is "0000-00-00 00:00:00". How does Cubecart decide what is "latest"?

Since doing a mass product import from a .csv file, we have no latest products displaying on the homepage. How can I fix this?

I see, yes. That may do it. It would be great to have a buy button that says "Pre-Order in these cases.

We publish books and DVDs. We have a future release date, but customers can order the product before it's available and it is shipped out when it eventually arrives in stock, much like amazon does. Here's an example: http://www.amazon.com/Star-Trek-Darkness-Blu-ray-Digital/dp/B00CTSDDVO

I had to merge a load of fields into DESCRIPTION, but the import went well.

Sorted. Uploaded to images -> source

Is this possible? Can I simply upload via FTP? Using the file manager I can only add one image at a time, and even then only four can be uploaded in one go. I have nearly 1,500 images to upload.

Is there a way of setting up future sale items as items that can be pre-ordered?

Is this possible? We have some 2,000 customers on our old site.

I'm moving a friend over to Cubecart who has all his products in a Filemaker database. There are approx 50 fields for each product. If I export this as a .csv file, will Cubecart be able to import everything correctly? Can I assign each field to a field in Cubecart? The start of the file lists the fields: 000TITLE,000SUBTITLE,000CODE,000DIRECTOR,000LABEL,000DESCRIPTION,000RRP,..etc Cubecart 5.2.2

So they're all non-essential?

Our Cubecart new install says these aren't installed, and our hosting company doesn't know what they are - can somebody clue us in please? Are they needed? APC memcache XCache XDebug

Weird, I get this:

When I search for our site the first thing I see under the description is this: How do I remove this from search engine site descriptions?

I installed the Cubecart .htaccess file when I first installed Cubecart and it didn't work. Here's the file that's currently displayed in Store Settings -> ".htaccess file content" I've just gone ahead and re-installed it, I'll leave the site running with it so you can check what is happening... ## File Security <FilesMatch ".(htaccess)$"> Order Allow,Deny Deny from all </FilesMatch> #### Apache directory listing rules #### DirectoryIndex index.php index.htm index.html IndexIgnore * #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine On ######## START v4 SEO URL BACKWARD COMPATIBILITY ######## RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule cat_([0-9]+)(.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule prod_([0-9]+)(.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule info_([0-9]+)(.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule tell_([0-9]+)(.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule _saleItems(.[a-z]+)?(?.*)?$ index.php?_a=saleitems&%1 [NC,L] ######## END v4 SEO URL BACKWARD COMPATIBILITY ######## RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*).html?$ index.php?seo_path=$1 [L,QSA] </IfModule>

I removed the .htaccess file as it stopped the site working. That's interesting about the url you list though- I suggest the clue is in the .htaccess file's code, but it's out of my scope. Can you have a look at my previous post as I suspect the answer is there. The urls with all the -p## parts are nowher eon the site.

ps - my server info: System Linux infong 2.4 #1 SMP Fri Mar 22 18:19:29 CET 2013 i686 GNU/Linux Can any other info be gleaned from my PHP info file? I just found these links, can anyone help me re-jig it? http://www.cubecartforums.org/index.php?showtopic=9282 https://www.helpsheets.co/questions/60-1-1-mod_rewrite and this is from 1&1's support pages:

Still no luck I'm afraid All the product links are messed up. and resulting in 404s My Mac's time is correct and is automatically set. http://www.nucleusfilms.com/education-anglaise-p24-p25-p26-p27-p28-p29-p30-p31-p32.html http://www.nucleusfilms.com/death-ship-p16-p18-p19.html

I'm using Safari, does that make a difference?

Sorry to bump this, but can anyone help? I've been on to 1&1 but they don't offer support for this.

Yes, and sadly the site won't load at all. This .htaccess rewrite thing has me stumped. See error below. ## File Security <FilesMatch ".(htaccess)$"> Order Allow,Deny Deny from all </FilesMatch> #### Apache directory listing rules #### DirectoryIndex index.php index.htm index.html IndexIgnore * #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine on RewriteCond %{HTTP_HOST} !^nucleusfilms.com$ RewriteRule ^(.*)$ http://www.nucleusfilms.com/$1 [R=301] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*).html?$ index.php?seo_path=$1 [L,QSA] </IfModule>

I changed STOREDOMAIN but it doesn't work at all now. No site loads. ## File Security <FilesMatch ".(htaccess)$"> Order Allow,Deny Deny from all </FilesMatch> #### Apache directory listing rules #### DirectoryIndex index.php index.htm index.html IndexIgnore * #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine on RewriteCond %{HTTP_HOST} !^STOREDOMAIN$ RewriteRule ^(.*)$ http://www.nucleusfilms.com/$1 [R=301] RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*).html?$ index.php?seo_path=$1 [L,QSA] </IfModule>

That one takes the links on the site here: http://storedomain/admin.php?_g=settings

Weird, I haven't even downloaded it. I think that leaves you with this: ######## Added by 1&1 Abuse department -- BEGIN # only remove if you enconter problems related to php5 # take different measures to secure your scripts in this case AddType x-mapp-php5 .php ######## Added by 1&1 Abuse department -- END ## File Security <FilesMatch ".(htaccess)$"> Order Allow,Deny Deny from all </FilesMatch> #### Apache directory listing rules #### DirectoryIndex index.php index.htm index.html IndexIgnore * #### Rewrite rules for SEO functionality #### <IfModule mod_rewrite.c> RewriteEngine On ######## START v4 SEO URL BACKWARD COMPATIBILITY ######## RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule cat_([0-9]+)(.[a-z]{3,4})?(.*)$ index.php?_a=category&cat_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule prod_([0-9]+)(.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule info_([0-9]+)(.[a-z]{3,4})?$ index.php?_a=document&doc_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule tell_([0-9]+)(.[a-z]{3,4})?$ index.php?_a=product&product_id=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule _saleItems(.[a-z]+)?(?.*)?$ index.php?_a=saleitems&%1 [NC,L] ######## END v4 SEO URL BACKWARD COMPATIBILITY ######## RewriteCond %{REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteCond %{REQUEST_URI} !=/favicon.ico RewriteRule ^(.*).html?$ index.php?seo_path=$1 [L,QSA] </IfModule> Did the one I suggested not work, either? Mine doesn't have the 1and1 section (which you probably need to keep) or the backward compatibility section (which I'm thinking you don't need since this was a clean install). I just tried this .htaccess file but now I'm getting error 404s. The urls are strange too. Something is very wrong, as these are all for different products: http://www.nucleusfilms.com/death-ship-p16-p18.html http://www.nucleusfilms.com/education-anglaise-p24-p25-p26-p27-p28-p29-p30-p31-p32.html http://www.nucleusfilms.com/death-ship-p16-p18-p19.html