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Everything posted by vidmarc

  1. Done. Sitemap: /sitemap.xml This Sitemap was submitted Aug 8, 2013, and processed Aug 8, 2013. 430 URLs submitted
  2. I have searched but couldn't find anything definitive. Is it worth doing this? How long will google take to re-index the new site, and is there a simple way to get this done quicker? OK, I think I need to submit a site map but all I can see on the server is: sitemap.xml.gz Can I submit this?
  3. Thanks - is there anywhere I can find instructions on how to do this?
  4. How do we redirect potential customers from google's old links to our new links?
  5. Thanks for the information. How do I set the permissions for admins? If I check any of these Read Edit Delete boxes does it add or remove permissions?
  6. OK, We will consider how to get it set up and try it out.
  7. The one in Cubecart's Store Settings -> Advanced -> Email- underneath where you enter your CC Software Licence Key etc. Also, how is the email address entered for Administrators used?
  8. I'm trying to set this up but for some reason it is only appearing on some (not all) product pages. How does this compare with allowing customer comments in Store Settings -> Features -> Reviews? Is it more secure?
  9. Can somebody help me to figure out what the email address entered here is applied to or used for?
  10. Is there a way to preview the invoice in my browser so I can see how it looks?
  11. If we could just get shipping to default to First Class that would be a good start.
  12. I've set a new image header (Store Settings -> Logos -> Invoices) but for some reason customers are receiving invoices with the default "Your Logo" header image.
  13. We are using the "By Weight" option. This means all items sent 1st Class are sent via Royal Mail 1st Class (UK) or Airmail( outside UK) and 2nd Class is 2nd Class UK and Surface Mail (outside the UK).<br /><br />However, we also use iPostParcels for larger shipments and we can find no way on including this as an option.<br /><br />Can this be combined with the "All In One Shipping" option? Would that help?
  14. Can anybody please help with this? Sorting shipping by the cheapest first is causing problems as customers are automatically using the cheapest which is surface mail with takes a month or longer to arrive. I did what was suggested above but it didn't sort First Class/Airmail as the main shipping option, which is what we need by default.
  15. VAT Numer Telephone Number email address These are all essential items for displaying on all invoices yet they are not appearing on customer invoices. Can anyone help to resolve this? http://www.hmrc.gov.uk/vat/managing/charging/vat-invoices.htm
  16. Still "That product couldn't be found". Not impressed...
  17. I've just switched the theme to Crosshatch and it's working fine now. Hmm...
  18. I've just noticed that all the products on my site are no longer displaying correctly, and are coming up with "That product couldn't be found." directly under the AddThis section. Everything underneath this is missing. Can anybody help? Example page: http://www.nucleusfilms.com/bob-clark-double-bill.html
  19. It's quite strange that a UK developed shopping cart doesn't comply with UK tax laws.
  20. Here's an example invoice from our old cart:
  21. All our shipping is done by weight, so I'm not sure the "Per Category" option will work? Or do we tie it in with the "By Weight" option somehow?
  22. Is there a way to select whereby VAT is applicable to products and shipping. Example. 1. Books = no VAT on book or shipping 2. DVD = VAT on product and shipping 3. Book and DVD = no VAT on book but VAT on DVD and partial VAT on shipping This is as per UK customs and excise, and I can find no way of setting this up properly. http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageLibrary_ShowContent&id=HMCE_CL_000114&propertyType=document#P37_2677
  23. We currently have our old eCommerce site up and running on a .com domain. To get our new Cubecart site up and running, we registered a .co.uk version of the same name with a different host and have built the new site there. Our intention is to point the .com domain to the new .co.uk store when it goes live. We did this because we didn't want to interfere with the original store which is still up and running. Is this the best way of doing it, or should we actually transfer the .com to the new hosting company so the new site has both .com and .co.uk domains? I ask because it's getting a bit confusing when buying mods and they ask for a domain name. The site is best known under its .com name, and that's how it is referred to in all our publications. The .co.uk was a temporary measure to get the new site up and running.
  24. Is anybody else with Heart Internet? We signed up with them as they are a Cubecart affiliate. We've had nothing but problems with the site going down, and loading very slowly. we're obviously very concerned as the site is about to go live.
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