vidmarc

May 15, 2015

Yesterday, 13:49 	File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ('Herr','Jücel','*****','*****@emailn.de','*****,'*****','42176ca5015ccd9e7c4d91356d7d513e','0','188.100.190.68','1431607753','2');" - Duplicate entry '*****@emailn.de' for key 'email'
	12 May 2015, 03:36 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.itinteractiveservices.com/products-3136.htmlrn','HermanPypeXF','HermanPypeXF','[email protected]','123456','Persuit of Happiness','a917f7e4fe637bd1af45dd32d621724b88ecbf17e7c8f426109fd13188fef9ed293e71a91a62054ee10922d082eef777a89412a31c878254eeacb29f98861206','1bc7dd02','1431398192','199.15.233.176');" - Duplicate entry '[email protected]' for key 'email'
	12 May 2015, 03:36 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.virtuocp.com/products-498.htmlrn','HermanPypeXF','HermanPypeXF','[email protected]','123456','Gattaca','9d767243227d2efac5f64cef91cba7377567c0ddade6b4db0d244db5052920fdfbb342815fe5fe4474ac106c3ec4613af70740fef1dbe6e9c0a273e92c3f78ed','33f9dffc','1431398189','199.15.233.176');" - Duplicate entry '[email protected]' for key 'email'
	12 May 2015, 02:22 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.itinteractiveservices.com/products-1571.htmlrn','StevenVateRA','StevenVateRA','[email protected]','123456','Cant remember','2187145e38e5d1d7367e9112792c3ca396e547cb84a6f0ffd5ac2aba17bbef8319571ec300a3a53766f753c798e938b77c2bec44be9244a305430dcdcdfd2160','52baa9ca','1431393736','199.15.233.170');" - Duplicate entry '[email protected]' for key 'email'
	06 May 2015, 19:28 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','Alan','*****','*****[email protected]','*****','*****','149e958496edc5e1fba9ec85576d0287035595afd08254cbbfca4baf6982b49a8b24e86abeac08d06c36cf5657edba6649b5beeabb85854d586ce5b49906134b','7057e01f','1430936893','2.120.247.87');" - Duplicate entry '*****@aol.com' for key 'email'
	06 May 2015, 19:25 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','Alan','*****','*****@aol.com','*****','*****','6914feda41b447842b001374328fb7689876911f3a6df13ddb427d1a089b8db623f210ac6193826066fe3abd5bffc698d44abb77b3952e08d090fe9e78a825d6','5b178a80','*****','2.120.247.87');" - Duplicate entry '*****@aol.com' for key 'email'
	06 May 2015, 19:25 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','Alan','*****','*****@aol.com','*****','*****','f51e024526d13cc42af82b10eca45a55fb1f85959b28e29df9e85b30248441f131dab3aa578ba056f0e3a5098c3068a986ddb98db809d00d96c06a81813e2630','2da81299','1430936710','2.120.247.87');" - Duplicate entry '*****@aol.com' for key 'email'
	30 Apr 2015, 15:48 	File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ('','Per Ånund','*****','*****@hotmail.com','*****','*****','68c8c5889742f4498656393c24640f1e','0','80.232.86.205','1430405297','2');" - Duplicate entry *****@hotmail.com' for key 'email'
	30 Apr 2015, 11:06 	File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Http://www.bluemountainsmusic.com/products-9952.htmlrn','RobertKalHT','RobertKalHT','[email protected]','123456','Pulp Fiction','61673e74fe351a84cad1a750e90cf233277352b1bcfea6d25f33857e211ef33ff664300cf6e3cda282c3e844054ae4a43966f6547c957ed4b00353c58dd2296a','706dc553','*****','199.15.233.176');" - Duplicate entry '[email protected]' for key 'email'
	29 Apr 2015, 08:20 	File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ('Mr','James','*****','*****@gmail.com','*****','','3566055a7f33678333e6895473df06f1','0','121.74.234.63','1430292040','2');" - Duplicate entry '*****@gmail.com' for key 'email'
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May 15, 2015

I seem to have a few of these errors popping up - is it anything to wory about?

File: [user.class.php] Line: [367] "INSERT INTO `CubeCart_customer` ---

File: [user.class.php] Line: [705] "INSERT INTO `CubeCart_customer` ---

Some of these errors appear to be caused via Russian spammers signing up for accounts.

May 1, 2015

It won't let me blank it so I've had to leave a dash in there, which still shows up in a yellow box.

May 1, 2015

I've set up a new category called "About Us" but it's displaying a "No Products Found" box. Is there a simple way to remove this?

April 30, 2015

I think adding pages to the main menu should be an option in the back end, and not require template edits. Anyone else agree?

April 30, 2015

Is there an easy eway of doing this?

April 24, 2015

Thanks guys. So all I need to do is ftp all my files as overwrite - it won't delete my added skin I hope!

April 24, 2015

Whenever I've upgraded via the CubeCart admin area I have problems with the database not matching the store version etc. Will it work this time around, and what exactly causes this problem each time?

Should I upload the file manually via ftp or hit the "Upgrade Now" link in admin?

WARNING: Your store is not up-to-date, v6.0.4 is available, but you are running v6.0.2
Upgrade to Latest Version

April 14, 2015

Al ran an upgrade script.

April 14, 2015

Big thanks to Al for fixing everything :-)

April 14, 2015

I've also done that.

April 14, 2015

From would-be new customer:

The site now says it has saved my address but when I try to go to my basket or checkout it takes me back to the address form which is empty. When I go to my address book in my account it also shows as empty even though it's telling me the address has been saved.

April 14, 2015

Just realised I had some unused support credits which i have just used

April 14, 2015

Why does this happen? If I'm simply clicking the store's upgrade button, surely this should not happen?

How do I upgrade the database?

April 14, 2015

Considering the low amount of sales we have, the new Cubecart support is too costly to justify.

Perhaps I should move everying over to Havenswift? It's so frustraing!

April 14, 2015

This store has a version mismatch or database and files. Tables are missing required columns and some columns have incorrect specification. Restore and "reupgrade" is required.

Hi Al,

I'm having the same problem - how do I fix it?

April 14, 2015

Were you able to resolve this issue, tonetas?

April 14, 2015

How do I get support to fix this issue? We are losing new customers.

April 13, 2015

Everything is indeed a "1" or a "2". Is there anything else I should check?

How could everything go so wrong by just upgrading CC? It doesn't make sense.

April 13, 2015

The errors whereby users are unable to enter their addresses doesn't seem to be listed in the error log.

How do I fix this problem? I have new customers who are unable to order. :-(

April 13, 2015

07 Apr 2015, 14:52

File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES ('Mr','xxxx,'xxxx','xxxx@xxxxx','+xxxxx','+xxxxx','0cbfeac207fcc313c06212383ba19600daa99cc7db6099772110062e6cab0669ad1fe0ae8975397eda1a5d9541ed0448698f4e38e997566369f5b9f7a9810224','3536a9aa','1428414728','217.40.122.121');" - Duplicate entry 'xxxx@xxxxxx' for key 'email'

April 13, 2015

I'd love to place an order but your site won't save my address so I can't proceed, get a message 'Failed to save address.'

Any suggestions? No idea what is happening :-(

Today's error log:

File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'
	07 Apr 2015, 15:27	File: [settings.admins.inc.php] Line: [18] "UPDATE `CubeCart_admin_users` SET `tour_shown` = '1' WHERE `admin_id` = 1" - Unknown column 'tour_shown' in 'field list'
	07 Apr 2015, 14:52	File: [user.class.php] Line: [703] "INSERT INTO `CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`salt`,`registered`,`ip_address`) VALUES

CC 6.0.2

April 13, 2015

I think I may have fixed it - I had uses set to "1", which I had assumed was per user. I guess I assumed wrong?

April 13, 2015

Is there any reason why this should happen? The expiry date was set to the end of the month.

April 13, 2015

Thanks for the tip - to upgrade, do I just overwrite the existing files via FTP?

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vidmarc

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System Error Log

System Error Log

Add "About Us" page to main menu

Add "About Us" page to main menu

Add "About Us" page to main menu

Add "About Us" page to main menu

Best way to upgrade?

Best way to upgrade?

Upgrade to Latest Version

Failed to save address

Failed to save address

Failed to save address

Failed to save address

Failed to save address

Failed to save address error

Failed to save address

Address cannot be saved

Failed to save address error

Failed to save address

Failed to save address

Failed to save address

Failed to save address

Failed to save address

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