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Iona

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Everything posted by Iona

  1. I can't access that one. I would also like to change the date format!! (Still, I am seeing him tomorrow so will ask for a lot of settings to be turned back on for me!) I think I had so many test orders I was getting confused as to which one was correct...I "was" looking at one from about 2pm today though so how it followed through to an order I made yesterday (and since expired) I really don't know. I think I may be confusing things by testing from the same computer under a few different names & emails - and I can't see anywhere to "log off" from the store front so have to close down admin and start again each time. Anyway, I deleted all orders and customers and started again. Unregistered user - works fine. Another order and register the user - works fine. Test admin override - worked fine. Another order and only take it to "checkout" - then go into admin-orders - it shows as "pending" - I then made it "complete" (skipped processing) and hey presto, emails all turned up (order confirmation & Your purchased downloads "with" links) (no thank you for payment email) Links lead to products fine too. Was it okay to skip processing? Now will abandon front end - and testing as been at it all day (eyes going square). Will check back in with you guys in a bit though. Thank you x
  2. The links were in the email but I just followed them and its says the link expired yesterday - how strange! The email link says expires Penny Product: (Link expires on 2013-09-20 01:31) And there were also 2 "Your Purchased Downloads" emails sent at exactly the same time. I think I will delete all my test emails, there are quite a few now and I could be getting confused - then I'll try again and let you know. Iona
  3. I seemed to have fixed it as per post above for now. Plus I think the developer has turned off store settings - features tab as it doesn't show. Will leave it as it is for now but will be interested to hear what you find. I have a meeting with web developer tomorrow so will ask him to turn that back on - along with a few other missing features! (I understand he is only trying to protect me from myself - but can be frustrating when he's not the fastest in the world and I want to open my shop!)
  4. Yay - it worked!!! Thank you so much - this means I can run all my business through the site where total sales etc will be in one place - and I won't have to endlessly raise invoices manually xxx
  5. And then its okay to abort the front end? Just logout? Will give it a go in a moment! Thank you.
  6. Ah sorry....are you saying, login as the customer - put the items in the basket - select checkout. Goto admin - the order will be there - change status to "processing" Take payment elsewhere Change status to "order complete The abort front end? (Luckily there are no option choices with our products)
  7. Thank you so much for your help. But products by download should go straight to "order complete".....
  8. Yay - I seemed to have figured it out! If you change shipping method to "flat rate" enter name: By download, and cost: 0.00 - the system no longer brings up fields for "delivery address" in the checkout process. I will have to check through again. And of course its no help if you "do" want to start selling tangible products as well. Thank you - you led me there!
  9. Hi, our previous website/store was built using a completely different platform. This is a brand new store, new server and we are first time users of cubecart.
  10. Thank you - I have changed photo and added signature. Will wait to hear from Bsmither x
  11. Hi, yes I've done that and it works fine - but the reason i want to "create orders" is for my customers who don't use the website but who I would like to send receipts and orders out to via the site. I charge their card myself via paypoint on a repeat transaction basis.
  12. CC5 I currently only supply digital products. There is no option for "digital shipping" only "free shipping". It would be great if anyone could point me to a mod or plugin that gives me a digital shipping option which then removes the need for "delivery address" address detail on payment pages and emails, replacing it with: Items will be delivered by download. Hoping someone can help! Iona
  13. Hello, I am new to this forum and to cubecart (we are using CC5) so please bear with me! Currently, we only supply digital download products and I am testing the system before we go live. Under "Orders-Create Order," I have have made an order but it doesn't deliver. I receive the Order Confirmation but no "Your purchased downloads" order with the links to the products. When ordering from the front end, I usually get 3 emails: Order confirmation, Thank you for Payment & Your purchased downloads. Any help would be greatly appreciated.
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