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Posts posted by ayz1

  1. The images show how long it takes each part of your website to load. The first bar is the time it takes your web server to respond. As you can see Dirty Butters is under 1 second where your is nearer 5 seconds. I have just done a test on your website again and it looks to have some serious issues. Load time for the entire page is about 60 seconds. I tried it a couple of days ago and it was 55 seconds. However yesterday it was loading in about 7 seconds. So appears to be running faster at some times than others so guess there may be too much load on the server at certain times.

    A good shared server should be OK if you don't have too much traffic but a VPS would be a better option.

  2. Have a look in the .htaccess file in the root directory.

    If you have the following

    #### Rewrite rules for SEO functionality ####
    <IfModule mod_rewrite.c>
      RewriteEngine On
      RewriteBase /Store/

    try changing to

    #### Rewrite rules for SEO functionality ####
    <IfModule mod_rewrite.c>
      RewriteEngine On
      RewriteBase /

  3. Have you tried contacting their support? They may be able to help.


    If you need assistance, or ever wish to stop using your Purolator Courier or Freight Account with an e-commerce platform, please call the Purolator E-Ship Help Desk at 1-800-459-55991-800-459-5599 FREE, or visit the Support section.

  4. 14 minutes ago, keat said:

    Is there a simple way to identify any orphaned images, ie images which are no longer in use.

    No there doesn't seem to be. You could query the database to see what images are attached to any out of stock products but again a long process to go through and delete them. A solution is needed as the lag is a real pain.

  5. I have the same problem. Apparently it has something to do with the images loading into memory. The more products you have the longer it takes. Drives me nuts. Depending on what edits you need to make you could do them in the database (OK for prices changes not so good for description changes).

  6. Your website is working correctly. If you add as I said earlier Red Widgets as a new product the SEO path is automatically set to red-widgets but the link on the website if you were to click on it would take you to red-widgets.html

  7. Your seo link is correct. It is working as it is intended. If you add a product e.g. Red Widgets your seo path would be red-widgets and the URL (the link from your website) would be www.mywebsite.com/red-widgets.html

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