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Everything posted by KSD

  1. I know this thread is somehow old ... We are misusing CC 6.06 in a way, that we are using an order state '3" as 'delivered' and state '4' as 'completed'. Therefore we had to change the calculation of sales (not just 3 but also 4). The only piece I couldn't find is the code which generates the graph on the dashboard. Any hints? Joachim
  2. Hello, we need a solution on this: For different amounts of the same product we offer different prices, like product A order 1 piece total 10 GBP product A order 3 pieces total 27 GBP product A order 5 pieces total 40 GBP product A order 10 pieces total 70 GBP Of course there is a way to configure this, like: If you order minimum of 10 pieces, your price for a single product A is just 7 GBP. But our customers are used to see the total sum of a specific amount. We tried the options matrix but were not successful. It is important, that - with every sale - the amount of sold items (products A) is deducted from the stock. Any solution for this? Thank you.
  3. I used the 'order complete' email template. Then I set one order to'completed' and I expected that an email is sent out. Debug switch was set. Same result. No email sent out. <p> <span style="font-size: 14px;">Hallo {$DATA.first_name}&nbsp;{$DATA.last_name},</span></p> <p> &nbsp;</p> <p> <span style="font-size: 14px;">wir haben am {$DATA.ship_date} Ihre Bestellung Nummer {$DATA.cart_order_id} vom {$DATA.order_date} an {$DATA.first_name} {$DATA.last_name}nach {$DATA.SHIPPING.town} versandt.</span></p> <p> <span style="font-size: 14px;">Im Express-Versand erwarten Sie die Lieferung in etwa 1-2 Arbeitstagen.</span></p> <p> {if $DATA.gateway eq 'Pay On Delivery'}</p> <p> Ihre Sendung wurde als Nachnahme-Sendung verschickt.</p> <p> Bitte legen Sie den Gesamtbetrag der Bestellung &uuml;ber {$DATA.total} Euro schon einmal in bar f&uuml;r den Postboten zur Seite.</p> <p> {/if}</p> <p> <span style="font-size: 14px;">Die Nachverfolgungsnummer zu Ihrer Sendung lautet: {$DATA.ship_tracking}.</span></p> <p> <span style="font-size: 14px;">Sie k&ouml;nnen Ihre Sendung <a href="https://www.deutschepost.de/sendung/simpleQuery.html">hier nachverfolgen</a>,</span></p> <p> <span style="font-size: 14px;">Dort wird Ihnen auch der voraussichtliche Zustellungszeitpunkt genannt.</span></p> <p> <span style="font-size: 14px;">Erfahrungsgem&auml;&szlig; dauert es bis zu 24 Stunden nach Versand, bevor Sie erste Informationen in der Nachverfolgung erhalten.</span></p> <p> &nbsp;</p> <p> <span style="font-size: 14px;">Sie haben Fragen?</span></p> <p> <span style="font-size: 14px;">Wollen mal kl&ouml;nen oder ratschen?</span></p> <p> <span style="font-size: 14px;">Rufen Sie an!</span></p> <p> <span style="font-size: 14px;">Oder schreiben Sie uns!</span></p> <p> &nbsp;</p> <p> <span style="font-size: 14px;">Und nach Erhalt der Ware -&nbsp; lesen wir&nbsp;gern, ob Sie zufrieden waren oder ob Sie Dinge bem&auml;ngeln!&nbsp;</span></p> <p> &nbsp;</p> <p> {debug}</p>
  4. I have tried this little example, but it didn't work. I added this code in -------- <p> <span style="font-size: 14px;">Dann &uuml;berweisen Sie bitte den Gesamtbetrag an die gegebene Bankverbindung. </span></p> <p> &nbsp;</p> <p> {if $DATA.gateway eq 'Print_Order_Form'}Return form with payment.{/if} </p> <p> <span style="font-size: 14px;">Bitte bewahren Sie diese E-Mail f&uuml;r Ihre Unterlagen auf. Es ist m&ouml;glich, den Status Ihrer Bestellung online einzusehen.</span></p> <p>
  5. Maybe {if {$DATA.gateway}==Print_Order_Form}{echo True!}{/if}.
  6. Hello, I would like to know where I can get more info about the macro language (commands and syntax), CC is using within email templates. I have tried some sample code like: {if {$DATA.gateway}==Print_Order_Form}{True!}{/if}. But it didn't work.
  7. Hello, 1. there is a state of an order called 'payment received'. This state is triggered by gateways only and this event generates an email to the customer. We need to set this state manually as 50% of our customers pay via bank transfer (and we are sure that a larger part of CC shops are facing the same problem). 2. when a customer orders something, he got an email out of the shop system. When we set the order to 'processing', he receives the same email again. This does not make sense. In our 'processing confirmation' we want to tell our customers different things, like delivery time, how to pay ... We guess the idea behind this 'confirmation' is: the order is paid. But today there are so many ways to get a payment. Not just credit card and paypal. Many smaller shops (outside UK) have problems to find a credit card processing company because requirements are high. Paypal has a nice 'user policy', but many products and services are banned. Every month thousands of paypal accounts are frozen because of reasonable or idiotic reasons. That's why we (and these shops) need additional ways to get paid, like Cash On Delivery, bank transfer, Bitcoins and many more. For this we need more states of an order than just 'processing' and 'completed' (including different generated emails behind). Who can help us with this? We have a budget and would like to talk about it. We would even support the CC development team with some money to provide these options. If you think you can help, please send a PM and we will contact you. Thanks
  8. Now we could try the 'printing order' but it prints out just the bill of the order. This does not help as we need an address label printed via a label printer, e.g. DYMO 450. I will edit the original post to make clear that we need someone who can program this extension for us. Of course we will pay for it. Thanks for you help.
  9. We never tried this feature, as we get the error "The following errors were detected: It has not been possible to generate the printable file."
  10. Hello, with up to 2000 shipments per months, we spend more than 200 working hours just on writing addresses on envelops, filling out 'pay on delivery' forms or 'registered mail' forms and enter shipping information like tracking numbers into the shop system. We are based in Germany, our shipments are lightweight (weigh between 50 and 500 grams) and send out as 'letters', therefore we cannot use parcel services like UPS, FedEx and others. What we desperately need is a shipment label print module for CC 6. This should be within the BASIC SET of functions of a shop system, but we still miss this in CC6. Further - as a second step - it would be wonderful to have an integration with the German online franking service (web based). We know there is an API as they provide an app for WORD and other text processors. If you are a freelancer or company who could do this job for us, just send me a PM. We already have a DYMO label printer as this is the 'standard' in Germany. Thanks
  11. Suddenly we cannot use the filemanager any more. It creates no directory. We can add pictures, but when it is upload and we click on the picture in the list, system says "does not exist". Other pictures, which are already in the store, raise the message "this file cannot not be loaded". CC is running on a dedicated server, PHP max mem = 1GB Directory permissions seems to be ok. Any idea what we can do?
  12. Currently we run a CC V5.2.14 on a dedicated server. This business is running for 3 years now. About 6 months ago, almost all of our major keywords brought us on 'page 1' of google. Then we had to change our domain name in a way that we had no chance to do it smoothly. We want back there. We need an SEO expert (or company) who can do this job for us. We have a budget for this. It is clear to us, that this is an ongoing process and takes time. We expect that this project will run at least 3 months. To make the next step, we need a first skirt from you about what you can do for us. As a prerequisite, you have done this already on a CubeCart shop system and you know about the options and limitations. It is not just about optimizing our CC configuration, we also need your help to integrate social media, news, boards, whatever. As tracking systems we use googe webmaster tools and google analysis. Please PM me.
  13. This month we want to move our shop system to a dedicated server, running Windows Server 2008 or 2012. (preferable). Currently we run CC V.5.2.14 on a dedicated Linux server. We need help for seeting up CC on this windows server. We have a budget and we need your offer for this setup. This setup must include setup of the database server (MySQL or MS SQL (preferred), needed additional software like PHP and their configuration within MS IIS 8.0 After your work, this IIS must be up and runnung with CC, ready for the backup files of our current system. Please PM me with your first offer and we discuss more details. KSD
  14. I was able to clear the assignedment to our old web domain. But how to assign to the new domain? I am lost.
  15. Thanks Ian! cubecart.com is not reachable for more than 12 hours now. In the client area they say it takes up to a week to reassign the licence key? This is crazy!!
  16. We need to change the domain of our licence. cubecart.com not reachable? TR
  17. We just moved from a VPS to a dedicated server. There we did an update from 5.2.12 to 5.2.14 (both CENTOS 6.5 and same db release, but different provider). Now we have a problem with special characters. Most of our customers come from Germany, France, Austria and Switzerland. The old and the new MySQL db have same collation (utf8mb4_general_ci). Most static data like text for links in admin menu or static data for client are fine, but data in generated emails, access logs, etc., show up as corrupted. Example: At the database table cc_CubeCart_access one can see a column 'user_id' and its content 'Götz'. See attachment 1. But if you open CubeCart's admin to have a look on the access log there, you see 'GÄxtz'. See attachment 2. The apache works with charset UTF-8. I am not a Linux expert but it seems that PHP procedures with access to the database cause our problems. i have no clue how to solve this. Any ideas? We are already a little desperate. Tom
  18. My cubecart shop main page is running on german, but I also offer an english site... Problem is: when a customer is placing an order while being on the english site, I can not change his order status on the admin site, I always get a white screen and nothing happens. If I go back, the order status is unchanged... refresh etc. doesnt help... solution?
  19. Customers are complaining that they can't add any products to their cart anymore. Whenever a product is selected, they are being redirected to the cart and a "the shopping cart is empty" message appears. I tried IE, Chrome, Firefox all with the same result. Deleting cookies, emptying cache etc = no change. After adding a product, being redirected to "the shopping cart is empty", going back to main page, refresh site it shows the correct product price near the shopping cart symbol but when clicking the cart the same message appears. Any idea how to solve it? It's urgent because only a few customers contact me via e-mail and ask what's wrong while many others are simply annoyed, give up and most probably never come back. Looking forward to any helpful reply. Btw, I running the Mauris skin, CC version 5.2.12, PHP 5.4.22 If you require any further details, please let me know, thanks! KSD
  20. In some countries (like Germany) COD plays a major role. About 30% of all our customers use this shipping (and payment) option. An implementation seems to be not difficult. It is like the shipping option "store collection', which sets the order to "paid" and jumps over the payment option menu. We need something like this but with a shipping price ('store collection' sets shipping price to zero). One price would be good, prices / country would be better. Any ideas?
  21. GSPAY sends an email to the customer which shows order totals in USD. In the meantime we have found a provider who coded about 4 lines of code and our orders (in EURO) are transfered to GSPAY in USD.
  22. It seems that the backup process always starts ... This time we got a zip file with 80MB, last time with 280 MB. But the zip file is corrupt.
  23. We solved the problem. There was a htaccess file in one subdirectory. No idea how this file was created. We assume it has to do with 'MAGIC URLs SEO', we baught some days ago. I can give a clear warning not to use MAGIC URLs SEO ... it seems to be a beta version ... very buggy
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