CHGTF

So I updated to 6.0.2 and now in my dashboard I see over lapping text. See attached. I don't think I can fix this - or maybe I can. Maybe its my PC - if its my PC then so be it - but figured i'd bring it up.

Hey kalyncomputers Thanks for the review - I have been thinking of doing the image over. It is a few years old. I just let it load over from CC3 - CC5 when I upgraded. Thanks for the loading info as well. I will look into it.

I am just curious - I have v5.2.16 I see allot of talk about v6 Do we chose to upgrade to v6? or will it sometime in the future update my site for me? I have gone to the Advanced > Maintenance tab several times and checked on the "Upgrade" button - but each time it tells me I am up to date. I don't want my site to be at risk of falling behind the times so do I need to FORCE upgrade to v6? I already had to go from v3 all the way to v5 once before.

@bsmither AWESOME info as always. This process works so far. I added 2 digit codes for contries in the International and National country locations and so far I have done several shopping cart tests and they have worked and adjusted perfectly to all the category items used in the test purchases. Items in the $0.00 categories adjust to the proper value. And like wise the shipping value adjusts to categories that have a shipping value. Thanks!

CubeCart v5.2.16 RESOLVED !! So I have attempted this before several times and I still cannot figure out what I am doing wrong. I have set up " Dashboard » Modules » Shipping Methods » Per Category " several times and still every order that comes in with items from different categories ALL show shipping cost of $0.00. No matter what I edit or change the shipping is ALWAYS $0.00 I have edited all my categories. I have only a hand full of categories set to the $0.00 shipping value. The rest of the categories are all set to an actual shipping cost. Do I need to set "Allowed Zones" or something? I don't know why all my orders come in with shipping cost of $0.00. What am I doing wrong? RESOLVED!! - SEE BELOW / /

CubeCart v5.2.16 I wanted to know if we can EDIT basic product info via the Import / Export Catalogue options under INVENTORY > Import Catalogue OR Export Catalogue When I export - I get a CVS file I can edit information like descriptions - price - weight - all that. If I IMPORT the edited file will the edits be made to the products online or no - is that not how this works?

Completed and done! Tested the "filter" selection just now in Cubecart and I receive no "warning" window - AWESOME assistance as always @bsmither ! ! How you knew that one tiny line in all this "mumbo-jumbo" is "Crazy!" as well!

Is there any other way to do this other than through a FTP editing program like Filezila? I am having connection issues with my server - keeps timing out - and can't get into it. Is there another way to edit this?

It also will not filter the categories that receive this second message.

**RESOLVED** For some reason when I try to apply a "filter" to my products per categories in the Inventory > Product area of Cubbcart I keep getting this pop up window that says: "" htt ps:// www. timesfogottendvd. com /admin ?_g=products"" And it has a "OK" button next to it. It basically does not let me continue until I click "OK". When I click the "OK" button I continue on and nothing else happens. I can continue work just fine. But I dont know what this "warning" means. Or how to stop it. NOTE: second image is another pop up I got just recently after trying to filter the products into another category. Still no idea what is going on.

New Info: ------------------------------------ CubeCart_option_matrix.status = '1' LIMIT 1; -- (0.00015115737915 sec) [CACHED] [922] SELECT FOUND_ROWS() as Count; -- (0.000102043151855 sec) [923] SELECT `cat_id` FROM `CubeCart_category_index` WHERE CubeCart_category_index.primary = '1' AND CubeCart_category_index.product_id = '1984' ; -- (0.000189065933228 sec) [CACHED] [924] SELECT file_id FROM `CubeCart_image_index` WHERE CubeCart_image_index.product_id = '1984' AND CubeCart_image_index.main_img = '1' ; -- (0.000169992446899 sec) [CACHED] [925] SELECT * FROM `CubeCart_filemanager` WHERE CubeCart_filemanager.file_id = '1815' ; -- (0.000186204910278 sec) [CACHED] [926] SELECT `language`, `translation_id` FROM `CubeCart_inventory_language` WHERE CubeCart_inventory_language.product_id = '1984' ; -- (0.000115871429443 sec) [CACHED] [927] SELECT SQL_CALC_FOUND_ROWS MAX(stock_level) AS max_stock, MIN(stock_level) AS min_stock FROM `CubeCart_option_matrix` WHERE CubeCart_option_matrix.product_id = '1985' AND CubeCart_option_matrix.use_stock = '1' AND CubeCart_option_matrix.status = '1' LIMIT 1; -- (0.000149011611938 sec) [CACHED] [928] SELECT FOUND_ROWS() as Count; -- (7.70092010498E-5 sec) [929] SELECT `cat_id` FROM `CubeCart_category_index` WHERE CubeCart_category_index.primary = '1' AND CubeCart_category_index.product_id = '1985' ; -- (0.000186920166016 sec) [CACHED] [930] SELECT file_id FROM `CubeCart_image_index` WHERE CubeCart_image_index.product_id = '1985' AND CubeCart_image_index.main_img = '1' ; -- (0.000174045562744 sec) [CACHED] [931] SELECT * FROM `CubeCart_filemanager` WHERE CubeCart_filemanager.file_id = '1814' ; -- (0.00019097328186 sec) [CACHED] [932] SELECT `language`, `translation_id` FROM `CubeCart_inventory_language` WHERE CubeCart_inventory_language.product_id = '1985' ; -- (0.000116109848022 sec) [CACHED] Errors: No Errors Memory: Peak Usage / Max (%): 12.35MB / 128M (9.65%) Cache (File): Used: 1.60 MB [Clear Cache] Page Load Time: -0.486604 seconds ----------------------------------- This time I used a stop watch and timed the load. Even missing the "start" button and starting approx. 3-5 seconds after I hit the "View All" button in the Product list - the time to load was still 21.4 seconds. This is actually pretty quick compared to other times. And sometimes it doesn't load at all. The specific category at this time has 171 individual products in it. Some of these products need to be moved categories and that is why I have been working in the category specifically. That is exactly what I was thinking. Not only that - now I only see 932 lines. So basically is it just the hosting servers fault? If I remove more products - slowly - will it eventually get faster?

These are the last few lines of the information given: ------------------------------------- CubeCart_option_matrix.status = '1' LIMIT 1; -- (0.000131845474243 sec) [CACHED] [1277] SELECT FOUND_ROWS() as Count; -- (7.39097595215E-5 sec) [1278] SELECT `cat_id` FROM `CubeCart_category_index` WHERE CubeCart_category_index.primary = '1' AND CubeCart_category_index.product_id = '1984' ; -- (0.000137090682983 sec) [CACHED] [1279] SELECT file_id FROM `CubeCart_image_index` WHERE CubeCart_image_index.product_id = '1984' AND CubeCart_image_index.main_img = '1' ; -- (0.000133991241455 sec) [CACHED] [1280] SELECT * FROM `CubeCart_filemanager` WHERE CubeCart_filemanager.file_id = '1815' ; -- (0.000148057937622 sec) [CACHED] [1281] SELECT * FROM `CubeCart_filemanager` WHERE CubeCart_filemanager.file_id = '1815' ; -- (0.000168085098267 sec) [CACHED] [1282] SELECT `language`, `translation_id` FROM `CubeCart_inventory_language` WHERE CubeCart_inventory_language.product_id = '1984' ; -- (9.08374786377E-5 sec) [CACHED] [1283] SELECT SQL_CALC_FOUND_ROWS MAX(stock_level) AS max_stock, MIN(stock_level) AS min_stock FROM `CubeCart_option_matrix` WHERE CubeCart_option_matrix.product_id = '1985' AND CubeCart_option_matrix.use_stock = '1' AND CubeCart_option_matrix.status = '1' LIMIT 1; -- (0.0001220703125 sec) [CACHED] [1284] SELECT FOUND_ROWS() as Count; -- (7.20024108887E-5 sec) [1285] SELECT `cat_id` FROM `CubeCart_category_index` WHERE CubeCart_category_index.primary = '1' AND CubeCart_category_index.product_id = '1985' ; -- (0.000133037567139 sec) [CACHED] [1286] SELECT file_id FROM `CubeCart_image_index` WHERE CubeCart_image_index.product_id = '1985' AND CubeCart_image_index.main_img = '1' ; -- (0.000151872634888 sec) [CACHED] [1287] SELECT * FROM `CubeCart_filemanager` WHERE CubeCart_filemanager.file_id = '1814' ; -- (0.000144004821777 sec) [CACHED] [1288] SELECT * FROM `CubeCart_filemanager` WHERE CubeCart_filemanager.file_id = '1814' ; -- (0.000147104263306 sec) [CACHED] [1289] SELECT `language`, `translation_id` FROM `CubeCart_inventory_language` WHERE CubeCart_inventory_language.product_id = '1985' ; -- (9.51290130615E-5 sec) [CACHED] Errors: No Errors Memory: Peak Usage / Max (%): 12.50MB / 128M (9.77%) Cache (None): Cache is disabled [Clear Cache] Page Load Time: 0.483226 seconds ------------------------ I see this "Page Load Time: 0.483226 seconds" - And I call BS - this page took more then 30 seconds to load. I also see that there is some numbers similar to this: Example: -- (9.51290130615E-5 sec) [CACHED] Does this mean 9.5 second essentially? Or no? I wonder because those largre (or large looking to me) numbers appear alot through out the 1200 + lines. However if they are actual load times that would mean this page would take a very tong time to load I would presume. NOTE: This "freezing" or slow load time only happens when I attempt to "View All" in a specific category in Cube Cart.

Hello, So recently within about the last week or two every time I attempt to view product for several specific categories through the CubeCart admin panel in V5.2.14 it takes a really long time to load the products. Sometimes it does not load at all. It is only for about 3 or 4 of the approx. 30+ specific categories I have on the site. I have tried closing everything but the one web page displaying the admin window and even restarting my computer. However my computer will run everything else just fine. I do not experience this in any other program or web page. Also all the other product categories work just fine. Why do these few categories not load properly in the admin page? Has anyone had this happen to them? NOTE: I did not change anything dramatically to the site or to the admin window. The only thing I have actually done is update a few products here and there. (Only a few have been in the categories with issues) And I deleted a user from the "Settings - Administrators" selection a few days ago. But other than that I have done nothing else.

So do I need anything other then the SSL cert that I was able to purchase and activate through my host site? Do I need to impliment anything else to ensure all the security ends are covered? Or will the SSL I have in place cover that all?

At least you have a SSL installed - that is a start ! The other points still hold true though. Yea I have the SSL certificate I got for the website from the links Host-Gator sent me too from C-Panel. I presumed that the Site having SSL in general means that both the CubeCart part and the site its self which customers place the order on have each been secured by the SSL. Is this not the case? If not - how do I ensure that is the case or how do I make that the case?? Do I need a different SSL certificate for the CubeCart site its self or how do I get that secured as well if it isn’t already ? ? I mean if my Web site has SSL and I can ensure that the transactions are all safe and stuff then CubeCart lets me look at them later but NOT keep those safe as well - why would cube cart offer up a payment option that is not secure??

@havenswift-hosting We have a valid SSL certificate installed I get no security warning what so ever

HAHA - Just needed a "s" in the http address.. O WOW Thats funny to me - Thanks bsmither - I owe you a drink, a fruit basket, a custom painted mouse pad, or something - HAHA

Ok I am having this issue as well but my only issue is that when I click the Dashboard > Orders > (Order #####) > Credit Card Details I See ""View under SSL"" How do tunr that on???????

"I am going to say (until I find otherwise), 0.00 is not equivalent to an empty field. So, when you say were assigned FREE shipping, I will conclude you meant to say you set those categories to 0.00." CORRECT!! "Also, as best I recall, CC5 does not say "Free Shipping" if the shipping cost coincidentally comes to $0.00. Which other shipping modules do you have enabled?" I only had "Per Category" set up at the time of the test purchases - no other shipping method was used. "Also, I'm sure you mentioned it in the past, but until we see it in your SIG, always mention which specific version of CC5 you are running." I am running 5.2.14 The only thing I am referring to when I say it said "Free Shipping" is the actual price at which the shipping is when the purchasing process is near complete. In other words by the final "Confirm your Order" page on my site I presumed by setting up shipping costs per category that I would see the value I set. However every test order showed $0.00 for shipping - in other words "Free Shipping"

I see how that sounds confusing - what I mean is I set those values in the PER SHIPMENT sections for every category in the sections I wanted to have a shipping costs. I then left the other ones blank or 0.00. But even tho I set the values - when I tested the orders the shipping at the final "Confrim your Order" page was always "$0.00 - Free Shiping" regardless of products categories. So I dont know what else to adjust or even test at this point.

BTW look this up if you have not had a resolution for your issue yet - I am getting feed back. '?do=embed' frameborder='0' data-embedContent>>

Let me know if this helps: A Animated & Cartoon DVD's Category AND subcategories were assigned Shipping Cost B DVD Movies & Chapter Serials Category AND subcategories were assigned Shipping Cost C TV Shows on DVD Category AND subcategories were assigned Shipping Cost D Latest DVD Additions Category AND subcategories were assigned Shipping Cost E Celebrity Autographs Category was assigned Shipping Cost F 11 X 17 Posters Category was assigned Shipping Cost G TV/Movie Related Accessories Category AND subcategories were assigned FREE shipping H Cartoon, Comic, Game, Movie, & TV Patches Category AND subcategories were assigned FREE shipping NOTE: EACH Category and subcategory was individually assigned a Domestic Shipping value and a International shipping value PER ORDER. I attempted to place an order with Item from Category/Subcategory H alone (free shipping) - Order confirmation page said "free shipping". I attempted a order with a item from Category/Subcategory A + H (note: A should have shipping cost) - Order confirmation page said "free shipping". I then placed a order from Category/Subcategory A alone (should have shipping cost) - Order confirmation page said "free shipping" This was repeated approximately 6 - 7 times with multiple items such as: H+A+D = "free shipping" H+G+B = "free shipping" B+C = "free shipping" ALL orders attempted show "free shipping" even though the categories and subcategories ALL had set values for domestic and international shipping. I do have one question - The "Help | Storefront Status Open Dashboard » Modules » Shipping » Per Category" It shows "Allowed Zones" and "Disabled Zones" Do these HAVE to be set for this method to work?

I am sort of having the same issue - I was wondering if anyone happened to get with you directly on this or if you fixed it? My issue still exhists. I found the "Per Category" option in Shipping and I edited my categories and changed my prices per category both domestic and international. I mocked up several orders of products from several different categories because I wanted to see what happened to each order with mixed "free shipping" and cost for shipping items. However every single transaction had free shipping - $0.00 I set the values in each and every category I wanted shipping costs in yet no matter what items I put in the cart it was $0.00 for shipping. I don’t understand what I am doing wrong. Why do my categories I set to have a value NOT have a value when ordering from those categories. I had to set my site back to flat rate - but I need international shipping values adjusted. And I need free shipping on several categories.

I was going to ask the same question when I found this post and I found the option. I edited my categories and changed my prices per category both domestic and international. I mocked up several orders of products from several different categories because I wanted to see what happened to each order with mixed "free shipping" and cost for shipping items. However every single transaction had free shipping - $0.00 I set the values in each and every category I wanted shipping costs in yet no matter what items I put in the cart it was $0.00 for shipping. I don’t understand what I am doing wrong. Why do my categories I set to have a value NOT have a value when ordering from those categories. I had to set my site back to flat rate - but I need international shipping values adjusted. And I need free shipping on several categories.

RESOLVED (sort of) ^^^^^^^^^^^^ There was a number in the Time slot - I remember putting it there in fact but I thought it was how long a customers shopping cart will remain in the system before clearing. OBVIOUSLY I learned that it is not. I will have to go thru the orders and figure out which ones processed but say "cancelled" because there is some in that category. This leads me to my next question - HOW long will orders in the system stay as "Pending" - not PROCESSING but Pending - I remember allot of those older orders were in the pending status until I set that option a while ago. Why do orders stay in pending at all? I understand maybe its an order hung - maybe it is not complete - I am not 100% sure but those cancelled orders were all pending a while ago.