Jason Milldrum

Well, it looks like those actions did nothing, as another new customer had a previous customer's address information populated into his address book. At this point, some feedback from the developers would be highly appreciated.

OK, I deleted the records from CubeCart_history and re-ran the upgrade script. Had a few hiccups restoring the old site, but I think I got all of them ironed out. At least the bulk of the store data didn't get lost. I believe that all I can do at this point is keep a close eye on new customer records to see if this pops up again. If so, I'll try to bring more data to you. Thanks again bsmither.

Yes, the problem is that I can't find a repeatable pattern to the issue. Not every customer has this problem, and I'm not sure what is triggering it. I don't have a high volume of sales, so it may be a bit difficult for me to have enough data to pin down the exact issue. The version listed in Dashboard > Store Overview is 6.0.2. I don't know if that pulls from the codebase or from the database, but perhaps that would help. I can delete those records in CubeCart_history and try to run the setup script again, if you think that has a decent chance of not messing up things further. I have already backed up my store and database a few times in the last few days, so I'm probably fairly safe from data loss.

Thanks for the prompt reply! I used phpMyAdmin and looked at the database. There is a 'tour_shown' column in the CubeCart_admin_users. I don't recall any error messages or other hiccups during the upgrade process. Is there a way I can force the installer to do the upgrade again? Or some other way to manually fix the database?

Currently using Cubecart 6.0.2, started with 6.0.0 right when it was released. I had a customer email me yesterday stating that the address information on his order was from a completely different customer. A bit of investigation showed that yes, this customer did create an account with his own information, but for some reason Cubecart pulled the address information from a completely different previously registered customer to populate the default address fields. Fortunately he caught it and brought it go my attention before I shipped his order. In looking back in the customer list, I see that many (but not all) of my customers seem to have default address pulled from previously registered customers. You can see the problem this presents, even if the customer catches it before placing an order. The software was updated from 6.0.0 to 6.0.2 right back when 6.0.2 was first released and didn't receive any indications there were problems. I'm fairly certain that the database schema was upgraded. Just to be sure, I downloaded 6.0.2 again and tried to reinstall it, but the system said I was already at the latest version and wouldn't let me proceed. I do see an error in the logs which is probably related, as it seems to be thrown for the customers who have this issue. A redacted sample is: File: [user.class.php] Line: [365] "INSERT INTO `cube_CubeCart_customer` (`title`,`first_name`,`last_name`,`email`,`phone`,`mobile`,`password`,`new_password`,`ip_address`,`registered`,`type`) VALUES ([REDACTED]);" - Duplicate entry '[REDACTED]' for key 'email' Orders also seem to be attributed to the wrong customers, which is also quite problematic. Obviously, this is disturbing to my customers, so any help I can get in resolving this quickly would be greatly appreciated, thanks.