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amandarose

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  1. I just upgraded CubeCart to the newest version and my issue is now fixed. Thanks for all of your input on this!
  2. I am getting an email as a customer when the order is updated to complete. But for some reason, still no admin order notification that an order was actually placed. Sorry for all of the replies, I have been chatting with my host provider and they have confirmed that no emails have been blocked, they do not see any emails trying to come through for order notifications.
  3. As the store admin, I am trying to receive emails when a customer places an order. My settings are set up to receive orders that are pending. However, I am not getting a notification that someone has placed an order that is now "pending". I've tried setting up multiple admin users and checking that they receive order notification too, but none of those email address are receiving a notification either.
  4. Hi Ian and Brian, Thank you for your replies. I was able to get the test email working after visiting my cPanel and using those settings. However, the only email I am able to receive is the test email. For some reason I am still not getting an order notification when I place test orders.
  5. I will look into your suggestions. Thank you so much for the reply!
  6. Hi there! I am having trouble setting up emails. When I try to use PHP, it says "failed to execute". And no matter how I put in my details I can't seem to get my SMTP settings to work. If I use SMTP with SSL, I get this error: SMTP -> ERROR: Failed to connect to server: Connection timed out (110) SMTP connect() failed. If I use SMTP I get this error: SMTP -> ERROR: Failed to connect to server: No route to host (113)SMTP connect() failed. Example of what I'm doing: Sending Method: (I've tried PHP, SMTP and SMPT with SSL) Sender's Name: City Supply Sender's Email Address: [email protected] Outgoing SMTP Host: smtpout.secureserver.net Outgoing SMTP Port (Default 25): 25 Use SMTP Authentication (Normally Required): (I've tried yes and no) SMTP Username: [email protected] SMTP Password: my password I've even tried using different emails with different host and I still get these errors. I'm not sure what these errors mean exactly. I'm not concerned with my customers getting emails, but I am concerned about me getting an email if a customer places an order or tries to "contact us". I've placed multiple test orders and I do not get notifications. I have my setting changed to notify me when orders are pending, and orders that are placed automatically start out as pending. Any suggestions? Thanks for your help!
  7. I'm sorry if this question has already been answered. I've tried searching different terms to find topics relating to my question but have had no luck with an answer. I have two questions about group pricing. Any help or suggestions would be greatly appreciated! 1. I am hoping (and crossing my fingers!) that there is a way for me to import products via csv for each of my customer groups, or if there is a group price field I could add to the csv file (if that makes sense?). I know that you can edit the price on products for certain groups within the admin. However, I have quite a bit of products and need a lot of groups for each of my customer accounts. Basically each customer has different prices for different products, with no rhyme or reason when it comes to fixed discounts, so I plan on making a group for each customer account so I can upload their pricing when they create an account. Customizing group pricing would be nearly impossible for me to do manually via admin product section with the amount of customers and products I have. I've looked at possible extensions, but none seem to help me with my situation. Any suggestions of an easier way around this or if an import option is available? 2. Part two of my question is that I am wondering if there is a way to hide prices for a specific group. Currently prices are X-d out (hidden) unless you create an account. And I really love that, but I'm hoping to create a group where prices are always X-d out even when logged in. Thank you!!! Amanda Rose
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