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Everything posted by RogerM

  1. @bsmitherThanks for the reply. I'm not using VPN so that shouldn't be an issue. I'm based in the UK, but I don't see why that should make any difference either. I'm not doing anything differently. It would appear to have started at the beginning of Sept but I only recently got feedback when I followed up an unsuccessful order. Yes. After clicking "Secure checkout" (green button) the redirect to Paypal to process the payment doesn't happen and the following error message occurs At this point the redirect to Paypal hasn't occurred and no card details have been entered. If I click on the other option to "check out with Paypal" (yellow button) it seems to redirect to Paypal OK and prompted me to log in there. The order gets registered as "Pending" in the order list. TIA for your suggestions. Best regards Roger
  2. My store was working great since last upgrade to latest version. All of a sudden orders can't be processed so I see the order as pending but the redirect to Paypal for payment from the last stage of checkout is failing. I tried to do a mock purchase myself and trying to allow the redirect doesn't work. How do I get sales to be processed properly? Is this a problem with CC or Paypal? TIA Roger
  3. Sorted Thanks. Sale mode had switched itself on for some reason... Roger
  4. In version 6.0.10 and before I could use the print invoice function on Mozilla and it brought up the ticked invioces to be printed and the print pop-up for my printer to click on Print for it to work. In version 6.0.11 and now 6.0.12 I can no longer print out invoices using Mozilla as my browser (which is my preferred default browser) but works if I use Internet Explorer. Mozilla freezes and I have to End Task to restart it. Any ideas? Thanks RogerM
  5. Just to let you know I bought the "Show prices with and without tax" plugin and found it rather unclear how to implement it to do what I wanted with my limited knowledge of integrating code. However I cannot praise Noodleman (who developed it) highly enough. His support and help was swift and effective and he helped me to get it exactly how I wanted it to look. For anybody interested in looking at the end result it's HERE If anybody is considering whether to get this or another plugin developed by Noodleman I have no hesitation in recommending him and his work. Big thanks.
  6. WishList It would be really great if prices displayed could show both prices with and without tax. If the price inc tax could be bold and large and the price minus tax regular and smaller font then people can easily see whether tax is applicable to a product or not so they can see if they can reclaim tax in some instances. Having prices displayed either with tax or without doesn't really help as people have different preferences and in some instances won't know if tax is applicable or has been applied. in my store I list some products that are require tax to be added and some that do not but presently there is no way of knowing which products are taxed or not unless I add something into the general description. I'd rather just keep the description to describe the product rather than go into the tax situation and detract from the product itself. Thanks RogerM
  7. Hi bsmither Thanks for your reply. Yes I saw those earlier posts too which is why I requested new API codes and copied/pasted them across so I could have no errors. Both my cart and Paypal are live. When I click on Test Endpoint within the Paypal Pro & Express plugin I get confirmation of connection hence I think I've covered the previous bases where people were finding error causes. My Cubecart URL is https://www.health-disk.com/cube/index.php Below is the error message minus my API credentials so you can see what's happened. It must have recognised the API creds to give a response I guess. I don't know what "ACK=Failure" means but it looks significant! Any ideas and suggestions gratefully received. Roger Yesterday, 19:09 Request Sent - https://api-3t.paypal.com/nvp L_PAYMENTREQUEST_0_NAME1=Postage%3A+By_Weight&L_PAYMENTREQUEST_0_AMT1=3.00&L_PAYMENTREQUEST_0_QTY1=1&L_PAYMENTREQUEST_0_TAXAMT1=0.00&L_PAYMENTREQUEST_0_ITEMCATEGORY0=Physical&L_PAYMENTREQUEST_0_ITEMURL0=https%3A%2F%2Fhealth-disk.com%2Fcube%2Findex.php%3F_a%3Dproduct%26product_id%3D58&L_PAYMENTREQUEST_0_NUMBER0=LAN8PARJ45&L_PAYMENTREQUEST_0_ITEMWEIGHTVALUE0=0.03&L_PAYMENTREQUEST_0_ITEMWEIGHTUNIT0=Kg&L_PAYMENTREQUEST_0_NAME0=Lanyard+Strap+for+HD+Protective+Case&L_PAYMENTREQUEST_0_AMT0=1.20&L_PAYMENTREQUEST_0_QTY0=1&L_PAYMENTREQUEST_0_TAXAMT0=0.00&RETURNURL=https%3A%2F%2Fhealth-disk.com%2Fcube%2Findex.php%3F_a%3Dconfirm&CANCELURL=https%3A%2F%2Fhealth-disk.com%2Fcube%2Findex.php%3F_a%3Dconfirm%26PPWPP%3Dcancel&PAYMENTREQUEST_0_NOTIFYURL=https%3A%2F%2Fhealth-disk.com%2Fcube%2Findex.php%3F_g%3Drm%26type%3Dplugins%26cmd%3Dcall%26module%3DPayPal_Pro&PAYMENTREQUEST_0_PAYMENTACTION=Sale&PAYMENTREQUEST_0_AMT=4.20&PAYMENTREQUEST_0_SHIPPINGAMT=0&PAYMENTREQUEST_0_CURRENCYCODE=GBP&PAYMENTREQUEST_0_INVNUM=151008-010938-4760&PAYMENTREQUEST_0_MULTISHIPPING=0&ALLOWNOTE=0&LOCALECODE=en-GB&CARTBORDERCOLOR=157207&LOGOIMG=&BRANDNAME=Natural+Healing+Solutions&GIFTMESSAGEENABLE=0&GIFTRECEIPTENABLE=0&GIFTWRAPENABLE=0&BUYEREMAILOPTINENABLE=0&SURVEYENABLE=0&REQCONFIRMSHIPPING=0&TOTALTYPE=EstimatedTotal&PAYMENTREQUEST_0_TAXAMT=0.00&PAYMENTREQUEST_0_ITEMAMT=4.20&METHOD=SetExpressCheckout&VERSION=112& Response received TIMESTAMP=2015%2d10%2d08T00%3a09%3a26Z&CORRELATIONID=a8b0dd19ddb37&ACK=Failure&VERSION=112&BUILD=18308778&L_ERRORCODE0=10002&L_SHORTMESSAGE0=Security%20error&L_LONGMESSAGE0=Security%20header%20is%20not%20valid&L_SEVERITYCODE0=Error
  8. I have finished my Cubecart store, used the PayPal Payments Pro and Express CheckOut Plugin, added my Paypal API details, copied and it tests connecting with Paypal OK. Ive pasted the IPN URL given by CubeCart into Paypal. The store is live and so is Paypal but if I test buying a product using the "Check out with PayPal" button I get the error code as above. I can't see where I've gone wrong or how to get rid of this error. Any suggestions gratefully received. Thanks Roger
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