DianaD

Hello BS Mither, Thanks a lot for your quick reply. following your instructions I couldn't locate the .htaccess file in the mail store cube cart folder, so I thought maybe it was not there it the first place. I have created a new htaccess.txt based on the instructions on the image attached, it is from my cube cart admin access store settings. the code is as shown below, and it does not have <IfModule mod_rewrite.c> RewriteEngine On RewriteBase /storeas you suggested. ## Activate the mod_rewrite Engine RewriteEngine On RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule cat_([0-9]+)(\.[a-z]{3,4})?(.*)$ index.php?_a=viewCat&catId=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule prod_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=viewProd&productId=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule info_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=viewDoc&docId=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule tell_([0-9]+)(\.[a-z]{3,4})?$ index.php?_a=tellafriend&productId=$1&%1 [NC] RewriteCond %{QUERY_STRING} (.*)$ RewriteCond %{REQUEST_FILENAME} !-f RewriteRule _saleItems(\.[a-z]+)?(\?.*)?$ index.php?_a=viewCat&catId=saleItems&%1 [NC,L] as soon as have uploaded the above to the server, to the main folder, and changed the file name from htaccess.txt to .htaccess this file has disappeared. Is it normal? is this file now the part of the code somewhere? maybe I am looking in the wrong place... i have attached a list of folders on my server. Thank you, Diana

Hello, My store was off line for a while, but today when I have activated the shop only the home page appears to be working. All other pages like categories or links to products do not work. whenever I try to click on product - the new window opens up with the following message: Not FoundThe requested URL /store/landscape/cat_5.html was not found on this server. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Apache Server at store.dianadavydova.co.uk Port 80 Could you advise please what has happened as everything was working fine before and I didn't change any settings? Many thanks in advance Diana