Daamon

An error on my part. But retried with the same result. Every user-editable field I've made sure a) it's spelt right b ) there's no spaces hidden at the end. Same result. Proxy is ser to No. Could it be my firewall? I use Comodo.

@bsmither: I've gone into Gmail settings and enabled both POP and IMAP - I think the latter was already enabled while I was having the CubeCart issues described. See attached JPG. The "Learn More" link in Gmail settings eventually leads you through the same information as the URL you originally provided - which is, in turn, basically the same as the set up info I originally provided. i.e. it's saying "Use this SMTP host; these settings etc." which I've checked and all my Settings in CubeCart Advanced are correct. The "Test (After Save)" using SMTP with SSL port 465 or 567 (and I saved) results in: SMTP -> ERROR: Failed to connect to server: Connection timed out (110) SMTP connect() failed. ...as does SMTP no SSL port blank / 25. I'm going to try toTelnet in (as that's suggested on the Gmail support) but not sure that's going to provide any info... We'll see...

Thank you. I did look at that from the link you posted when you first replied but didn't (still don't) understand how POP / IMAP relates to SMTP, so didn't try it out (that's more research for me...) I'll try those and see how I go. I'll report back. Thanks.

Hi. Thanks for replying, much appreciated. I've done some digging around - initially my Google email account settings, but couldn't see an obvious reference to allowing SMTP from an external server so did some Googling and it looks like free Google accounts can't set this, rather subscribers to Google Apps can do so. Does that sound right to you or can free Google emails use CubeCart? Thanks.

Hi, This is my first post to this forum, and my first venture into CubeCart - I've sort of fallen into a volunteer admin / tech support role for a not-for-profit organisation using CubeCart v6.0.8 for its shop. My problem: No emails of any kind are being sent to customers nor shop admin and, despite a lot of Googling and reading through existing posts, I can't figure out why. Scenario: A customer places an order for a product and pays for it. Expected / required emails: Customer / Shop Admin(s): An email confirming their order (line by line of items ordered) and confirmation that payment has been made. I see in Admin Control Panel -> File Manager -> Email Templates that there are (I presume) standard templates covering this. My Shop Settings & Config: Store Settings - > Administrators: - Both accounts have "Receive order notifications?" TRUE (ticked) and have a valid email address saved. Store Settings - > Features tab: Order status for admin email notifications = Processing Don't check skipped order processing email = FALSE (unticked) Store Settings - > Advanced tab: - Email settings: SMTP with SSL / valid and correct Gmail email address / SMTP host = smtp.gmail.com / SMTP port = 465 / correct username and password entered (Gmail) Note: I've tried SMTP (no SSL) and used port = 25 and blank. I've tried port = 587 (for TSL) and tried SMTP with and without SSL. PHP mail() function doesn't work. Help... Let me know if there's anything else you need... Thanks!