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Kez

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Posts posted by Kez

  1. Thank you Brian,
    I've checked and there are no   /images  within  /images folder. I have tried accessing  phpMyAdmin  but I get a http error500 message.
    Now I've contacted my host to see if that can be resolved. Needless to say I've done nothing very productive today.

    I'll try comparing the folders & files

  2. Hi,
    This is my first time posting. We have had Cubecart for 3 years or so. I have managed to muddle my way through updates over the years but I would say I have limited knowledge.
    I came across this topic looking for solutions to my account.
    I have been unable to log in since 11th Nov.
     

    We haven't seen you on the forums for awhile. You may have missed a critical security update.

    Here is what you must do to remove the hack:

    In admin, Manage Hooks, Code Snippets tab, delete any weirdly-named snippet.

    In the site's folders, delete all snippets in /includes/extra/. (The legitimate ones will be rebuilt from the database. That's why it is important to delete the database record first.)

     

    I have also deleted the snippets in the   /includes/extra/. and I think I replaced the patch from the "critical Security update" link from my webhost admin area.
    but I still can't log in.
    I don't have any Google message associated with my problem.
    My hosting company gave me a Cubecart link. https://support.cubecart.com/index.php?/Knowledgebase/Article/View/205/0/i-cant-login-to-the-admin-side-of-my-store-and-the-password-reset-tool-doesnt-work

    website is www.tinoneeorchids.com

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