Kez
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Posts posted by Kez
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Hi,This is my first time posting. We have had Cubecart for 3 years or so. I have managed to muddle my way through updates over the years but I would say I have limited knowledge.I came across this topic looking for solutions to my account.I have been unable to log in since 11th Nov.
We haven't seen you on the forums for awhile. You may have missed a critical security update.
Here is what you must do to remove the hack:
In admin, Manage Hooks, Code Snippets tab, delete any weirdly-named snippet.
In the site's folders, delete all snippets in /includes/extra/. (The legitimate ones will be rebuilt from the database. That's why it is important to delete the database record first.)
I have also deleted the snippets in the /includes/extra/. and I think I replaced the patch from the "critical Security update" link from my webhost admin area.
but I still can't log in.
I don't have any Google message associated with my problem.
My hosting company gave me a Cubecart link. https://support.cubecart.com/index.php?/Knowledgebase/Article/View/205/0/i-cant-login-to-the-admin-side-of-my-store-and-the-password-reset-tool-doesnt-workwebsite is www.tinoneeorchids.com
Hacked content detected
in Technical Help
Posted
Thank you Brian,
I've checked and there are no /images within /images folder. I have tried accessing phpMyAdmin but I get a http error500 message.
Now I've contacted my host to see if that can be resolved. Needless to say I've done nothing very productive today.
I'll try comparing the folders & files