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cutecube

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  1. Thank you so much for your quick reply! I did not request new currency exchange rates. But... in Admin, Currencies, I noticed that for the Australian dollar, it has an exchange rate of 1.41596, which is very close to the increase you noticed. Since this is going to Australia, that is probably the correlation. But, we've sold things to Australia before and this has never happened before. The Australian dollar uses the $ symbol, so that's why the $ symbol in the email? So, based on what you said, if the customer chooses their local currency in Cubecart, which is different than the store's default, this would happen like this? If that is correct, then this doesn't require a response from you. Thanks for clearing that up for me. I really appreciate it.
  2. Third order of the day. First two were fine. Received email showing the following prices, which aren't the correct prices shown on the actual order in Cubecart. I can't figure out what happened. Does anyone have any ideas? Cubecart order shows: 1 x Hallows Eve Key Necklace - $20.00 1 x Antiquity Necklace - $12.00 1 x Alice's Rose Pendant Key Necklace - $15.00 Email order shows: Hallows Eve Key Necklace 1 $28.32 Antiquity Necklace 1 $16.99 Alice's Rose Pendant Key Necklace 1 $21.24
  3. That makes sense. Thanks for all your help. Jeff
  4. Fantastic! The thing I was missing is that when you select the digital item, there's a little empty check box beside the selection, which I never noticed and never checked. That's how you make an item 'digital'. Once I checked that box, the icon in the Products section turned to the download item. So, from what you're telling me is that CC is smart enough to not add shipping charges to digital downloads. Great. That solves my first problem. Thanks. As for the second problem, I hadn't thought about the tax reporting situation. I guess I'll leave that alone for now. Help me understand why I would still need the "deliver to billing address" and "I would like to create an account" check boxes as they apply to digital downloads.
  5. bsmither, Wow, thanks for the quick response!! Always impresses me! I may not have been clear enough in my initial request. I want to add a digital product. Lets call it a print. I want the user to 'add it to basket' and checkout. i.e. go directly to PayPal and pay. My first, problem is that shipping charges are added. I can't find anyway to turn off shipping charges to one item. I have flat rate shipping fees based on country. My second problem is that I would like the user to go directly to PayPal (my only gateway) and pay there, without having to enter any shipping or billing address in my website. I will not be shipping anything. I'm assuming that once they pay, CC will somehow automatically email them a link for the download. (please confirm that's how it works) They will download the high resolution print. Therefore, I don't believe that I need any information from them except for their email address (not sure where they would enter this, though). p.s. what reason would I need their billing address for (per your suggestion)? I can get that from PayPal if I need it. Hope that helps to clarify my problems I'm trying to solve.
  6. I have a question I can't figure out. I setup Cubecart 8 months ago, selling physical products. I now want to start selling digital prints. I'm using the "All in one shipping" module. It's setup to add s shipping fee based on location. e.g. US, one price, Foreign, another price. How do I setup a digital download product to not include shipping and not require an address? I did see one forum comment of how to turn off asking for shipping address, but nothing in CC6.0 matched the suggestions. I've spent many hours today, trying to figure this out, but have stuck out. Any help would be greatly appreciated.
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