cutecube

Thank you so much for your quick reply! I did not request new currency exchange rates. But... in Admin, Currencies, I noticed that for the Australian dollar, it has an exchange rate of 1.41596, which is very close to the increase you noticed. Since this is going to Australia, that is probably the correlation. But, we've sold things to Australia before and this has never happened before. The Australian dollar uses the $ symbol, so that's why the $ symbol in the email? So, based on what you said, if the customer chooses their local currency in Cubecart, which is different than the store's default, this would happen like this? If that is correct, then this doesn't require a response from you. Thanks for clearing that up for me. I really appreciate it.

Third order of the day. First two were fine. Received email showing the following prices, which aren't the correct prices shown on the actual order in Cubecart. I can't figure out what happened. Does anyone have any ideas? Cubecart order shows: 1 x Hallows Eve Key Necklace - $20.00 1 x Antiquity Necklace - $12.00 1 x Alice's Rose Pendant Key Necklace - $15.00 Email order shows: Hallows Eve Key Necklace 1 $28.32 Antiquity Necklace 1 $16.99 Alice's Rose Pendant Key Necklace 1 $21.24

Thanks, Noodleman. The third method sound like it might limit future growth if we added yet another category that required different shipping fees. I'll check out the other suggestions you made within the next couple of weeks. Thanks for taking the time to follow up on this.

My wife and I make unique handmade jewelry items. None of these weight more than 6-8 oz. So, we offer flat rate shipping both domestically and internationally. This has worked flawlessly for over 1.5 years now. We now have a new category of items, called DataPets. These weight more than any jewelry item, so we want to charge a different flat rate for this new category of items. Right now, the shipping cost of any DataPets is more than what we charge to ship jewelry items, so we're losing a small amount of money on each DataPet order. Pretty simple shipping calculations, thanks for asking. Open for any suggestions from a more experienced e-commerce person.

Thanks, bsmither, I was worried about the interaction between the modules if I added another shipping module.

I started using the All-in-one-shipping module on CC6 about 1.5 years ago. Now I want to change/add/? a ship by category or ship by item module. What's the best way to add/convert to another shipping module without bringing the whole site down? Can you have more than one shipping module installed so I can start using the new module for the new category that I added? Also, any recommendations on which module is the best? Thanks

I use a2hosting, which was recommended by CubeCart as one of the best Shared Hosting providers for Cubecart. They say that s2hosting is setup properly, including all SSD drives to run Cubecart properly. I guess that's one of the changes they made for us. So far, I have been very happy with them.

On all the other attributes that I've entered in the past, I don't remember doing anymore than simply 'save'. However I may have done that sequence by accident. So, after adding attributes, (no ordering icons show up), I 'save and return'. At this point, if something needs reordered or modified, I can reorder and edit things. Then, whether or not I make any changes, I click 'save'. I still need to check the amount of key/value pairs passed. If large, change PHP limits. Currently: max_input_vars 10000 10000 If that's not correct, then I didn't understand your sequence. If that is correct, I don't need a response and I thank you again for your help.

Just to make sure we're on the same page, On any one product, there are at most 12 options available to pick from. Would it be possible in my situation to exceed the default PHP limit of 1,000 key/value pairs? Or, am I looking at the wrong area? When/where would these key/value pairs be POSTed as to have it exceed PHP's limit and an INSERT statement fail to insert those options into the db? And, finally, what happened when you told me to move that one option up a notch and save it.I'm particularly interested in this answer because, during my trying to get it working, I deleted all 4 of those options and re-added them twice and it still didn't work. Thanks for taking the time to deal with this. You've been very helpful in this forum.

Attached are images just after making your changes. Since the live listbox showed same order as admin/product attributes showed, AND db now shows Priority for those options, I went ahead and moved the 1TB back down, and now it looks like everything is working properly again. All other Options worked correctly. This set was the only ones that were not sorting properly. Thanks for telling me to do that as I would have probably been scratching my head for a long time before discovering that. Any ideas as to what happened, or what I could have possibly done wrong. It acted like a script didn't run/complete when I added those options. This can be marked as SOLVED. Thanks, bsmither!

Running CC 6. See attached photos. Everything looks like it should work, but doesn't show product options properly. Attached are photos of how the product options are shown in the db, in the admin panel, in the product admin, in the catalog.class.php file, and on the live site. Notice that the live site, even have numerous cache clearing, show a strange order to product options. File names indicate where the image was taken from. Another strange behavior, is that I entered the options into the product ordered by size of ssd. However, when I went back in to check, the sort order was reversed. Any ideas that I can try to fix it?

That makes sense. Thanks for all your help. Jeff

Fantastic! The thing I was missing is that when you select the digital item, there's a little empty check box beside the selection, which I never noticed and never checked. That's how you make an item 'digital'. Once I checked that box, the icon in the Products section turned to the download item. So, from what you're telling me is that CC is smart enough to not add shipping charges to digital downloads. Great. That solves my first problem. Thanks. As for the second problem, I hadn't thought about the tax reporting situation. I guess I'll leave that alone for now. Help me understand why I would still need the "deliver to billing address" and "I would like to create an account" check boxes as they apply to digital downloads.

bsmither, Wow, thanks for the quick response!! Always impresses me! I may not have been clear enough in my initial request. I want to add a digital product. Lets call it a print. I want the user to 'add it to basket' and checkout. i.e. go directly to PayPal and pay. My first, problem is that shipping charges are added. I can't find anyway to turn off shipping charges to one item. I have flat rate shipping fees based on country. My second problem is that I would like the user to go directly to PayPal (my only gateway) and pay there, without having to enter any shipping or billing address in my website. I will not be shipping anything. I'm assuming that once they pay, CC will somehow automatically email them a link for the download. (please confirm that's how it works) They will download the high resolution print. Therefore, I don't believe that I need any information from them except for their email address (not sure where they would enter this, though). p.s. what reason would I need their billing address for (per your suggestion)? I can get that from PayPal if I need it. Hope that helps to clarify my problems I'm trying to solve.

I have a question I can't figure out. I setup Cubecart 8 months ago, selling physical products. I now want to start selling digital prints. I'm using the "All in one shipping" module. It's setup to add s shipping fee based on location. e.g. US, one price, Foreign, another price. How do I setup a digital download product to not include shipping and not require an address? I did see one forum comment of how to turn off asking for shipping address, but nothing in CC6.0 matched the suggestions. I've spent many hours today, trying to figure this out, but have stuck out. Any help would be greatly appreciated.

Got it. Thanks.

Yes, that's exactly what I want to do. Sorry I wasn't clear by my use of 'discounts'. I just want to remove all 'sale' prices. Thanks for clearing that up. Also, thanks for the sql statement.

I have over 250 items in my shop with most having some discount applied. I'd like to access the database directly with sql and remove ALL discounts. Manually, if I remove the discount from one item, and click 'save', I don't know what process CC goes through to update the necessary fields in the db. Questions: If I zero out the discount field of all products in the db, will CC handle everything else automatically? e.g. recalculate the final price, remove items from the 'sale' section, etc.? If not, which db field(s) do I have to modify directly with sql to remove all discounts from all products? I really don't want to edit every item manually. Is there an easier way to accomplish this?

Right now, I'm leaving all sold items still visible to visitors, so they can see my talents and possibly reorder one, knowing that it would not be an exact duplicate. This would also give them a chance to say "can you make me one just like this one, except put a blue crystal instead of the green one". This has happened several times so far. I thought about putting all the sold items into a gallery, but I think it might take away the potential reselling ability as opposed to seeing it in the 'for sale' section, but marked 'sold'. Not sure at this point which way to go on this. But, thanks for the idea. I'm always open to new ideas.

Yes, your statements are correct. When I sell one, I don't care about stock levels. I only want it to show that it's out of stock so no one can buy that item, once sold. That's how it's currently setup. Thanks for the help, again. I appreciate it very much. Show topic as 'solved'.

Thanks, bssmither, Having re-read your answer at least 25 times, I'm still not sure what that means to how I should manage stock warnings. So, rather than try to explain it another way, so my think head could understand, maybe you could just tell me what you think I should set it to. I sell one-of-a-kind handmade jewelry items. 98% of my inventory is set to Qty:1, with a warning of zero. I have over 150 items, where I might sell 3 to 4 items per day. I currently have it set to 'global'. What do you think I should have it set to?

I changed the 'Reduce stock level' per suggestion. The default of 'when the order is placed' seems like a bad choice for a default setting, as it should only be used in a very specific situation according to havenswift-hosting. Haven't tried it yet, but your suggestion seems logical and I believe that will take care of my problem. Thank you very much. One more question on that same page. What should 'Admin stock warning method' be set to and why? It's set to 'global' in stead of 'per item'. Not sure the difference.

I was able to duplicate the screenshot two ways. 1. Using Chrome on Android, I put that item in my basket, went to basket and proceeded to check out. After filling in my name, etc. I clicked 'secure checkout' (I only have paypal). Before continuing to paypal, I hit the back button. Again, clicked the secure checkout button. That message showed up. 2. After that, I reset inventory to one item. I shut down Chrome. Went to my website again using Chrome and tried to order that item again. As soon as I click on 'add to basket' that message shows up. Inventory still shows quantity one. I changed inventory to zero. Tried to add that product to basket and got the out of stock warning. Changed inventory to one, hit 'add to basket' and again got what you see on the screenshot above. Very concerned.

No options. It's identical to a lot of other items in the system. Every setting is identical to most of my items that I sell (handmade, one-of-a-kind jewelry items). Inventory control is enabled, initial inventory is set to one, and out of stock is set to zero. The customer said that he was using Chrome in Android and simply clicked on the 'add to basket' button. I tried it from my desktop, using Seamonkey and had no problems, so it may have something to do with how he's doing it, or what he's using to order it with. Additional information: The first time he tried, the order showed up in admin section and inventory was changed to zero. The second time he tried, (attached screenshot), no order showed up and inventory wasn't changed. Not sure if that helps or not.

Cubecart V6. Yesterday a person tried to buy an item. The order appeared in the admin section. No payment showed up. I contacted the person. He said that when he went to check out, his basket was empty and the item wasn't available. I only have one of the item and the inventory reflected that it was now zero, since the system thought the sale went through. I reset the inventory to quantity one. I asked him to try again, but send me a screenshot if he still had problems. See attached screenshot. This time, the ordered never appeared in the admin section, and the inventory was unchanged from qty one. He said he ordered only one. I have had no other problems like like before. Anyone have any ideas what the problem might be or how I can troubleshoot it?