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JackP last won the day on June 9 2018

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  1. Thank's Al. I reinstalled and it seems to be fine now. Thanks for your help too Noodleman!
  2. Yes, I ran setup. Al, I did the manual update on this one.
  3. I was running CC with an earlier upgrade, I think last Summer (cannot remember the version). Attempted to upgrade today to 6.1.15 but after upgrade it just shows 6.1.13. Any idea? I downloaded the current upgrade. Thanks.
  4. There is still an SEO issue using product options. Unless you put the SKU and UPC as part of the option attributes, they are never seen by crawlers for the product so all the search engines know is what is available on the main product page. It would be a good idea to have something like "data-upc="1234567890" and "data-sku"="413P1.14" within the generated option tag. Cube Cart already does this for price. I'm assuming this is valid for SEO to do this but I'm not an expert in that area. Current: <option value="4"class="absolute" data-price="5.45">.50mm (Red) $5.45</option> Proposed: <option value="4"class="absolute" data-price="5.45" data-upc="1234567890" data-sku="424P.50">.50mm (Red) $5.45</option>
  5. I agree @bsmither has been extremely helpful. I can do development myself. But it takes time; especially since Cube Cart is not documented in the code it all. Anytime I want to change something or add a feature I have to literally walk through the code and there are parts that I still do not understand what is really going on. I can also pay people to do custom development if needed. But it might be better to have a solution that has a critical mass of users and lots of extensions rather than continuing to rely on too few key people. I have to make a living doing this and my website has not been carrying enough of the load - I'm relying too much on external sites like Amazon, Ebay and Reverb. That has to change for me and the first step is to make sure my website is up user friendly, search friendly, and works well before I commence marketing tests.
  6. I was looking at changing skins and I started by looking in the looking in the marketplace. I find there are just not that many. There were a couple that I liked though. I clicked the Demo. One of them gives a 404 error and the other just gives a blank screen. I'm quite disappointed. I've been using Cube Cart for about a year. It has had a lot of short comings that I have tried to address as I have had time. I started making a list of things I really wanted to fix about a month ago so that I could restart marketing in January. However, as I look around, I'm beginning to question whether I should continue to use Cube Cart. I generally like it but it seems like it has such a small user base and there is very little 3rd party support. Is this project really viable? I think Al has done a good job and certainly Bsmithers and a select few others are super responsive in the community forums but this is few members for a community.
  7. As I noted, it is already there. SKU and product code are used interchangeably depending on whose system you are using. Volusion uses product code too. I can't remember what x-cart or Zen Cart or OsCommerce uses. I've used all those as well as CandyPress and a bunch of others over the last 10 years.
  8. Thanks. I'm well aware of the difference. SKU maybe internal use but customers are aware of the SKU of many of our products because certain manufacturers publish them and many of our products have the sku prominently displayed. Some of the products are not easily identifiable by sight. I sell some 600 skus of guitar picks. You know the SKU but trying to narrow it down when they all look similar (same sizes and colors, just slightly different shapes or different quantities) gets really tedious when if you can type the sku it is done. As far as the database not having sku, product code is interchangeable with SKU. Many systems use product code. Some systems call it SKU. Ebay calls it Custom Label for some reason. Amazon calls it seller sku. UPCs are very relevant for google feeds and most PPC campaigns. Also, people will scan UPC codes for comparison shop. The way CC is setup now, this is totally missed in search,. bsmither, you are smart guy and I will assume you are a way better coder than I am since I haven't coded for a living since 2002 and only do it now for my business needs. But, you assuming I do not know what I am talking about when it comes to my products and customers is a bit of stretch. I said earlier, this is my only job. I make my living selling these products. I'm not some old retired dude - the picture in my profile is not me, that's a guy who was named Don Vito. In any case, you may want to change the tone and not assume people are morons. That will be a real turn off for people just trying to learn cube cart. There are enough people using Shopify, which, in some ways, is an inferior product.
  9. Totally relevant! Made me smile there dude. Looking at it some more, I still think it is better to have the products separated out for search and SEO rather than a child product option.
  10. LOL. You think like a developer, which is generally a good thing. I'm curious b-smither, do you run an e-commerce store or just develop? Yes, the flaw is the short-sightedness. That was the flaw with the search feature on Cube Cart too. I see what you are doing with changing the search. I hope you are not doing this for me as I can make the changes and will do it differently assuming I continue to use Cube Cart. I have an ongoing list of things I want to change and will make a decision whether to make all the changes and donate to the community or just move to another solution. Time becomes an issue for me and e-commerce is how I make my living. The whole idea of "advanced search" is poor from a user stand point. The average users experience is being able to type something and click search and finding something. It is not choosing different types of search or options. In e-commerce, you only have a few seconds to capture their attention. One search is it. With mobile, which is about 70% of traffic, you will never get an advanced search. They will either type or scan the information and click search. Consumers do not bother to spend time filling out other forms.
  11. Thanks for your input bsmither. Back and forth dialog, which is what a forum is for, is necessary to define what exactly needs to be solved. Havensmith-hosting brought up point regarding SEO that I wasn't in considering at the time but I have since realized was actually very relevant to the product options question. What I wanted was justification from havensmith-hosting for saying the customer experience was worse and that it hurts SEO. In the current context of how Cube Cart operates, neither one of those comments is true. I wanted the reasons for those comments otherwise they are just promoting their product, which only addresses one of my concerns with how product options currently works. Regarding your rejection of the premise that it is a flaw, if a search function doesn't search all products, then it is a "missing feature". I would call it a flaw as search would imply that it would search all products, not just the top level. If an option has a separate UPC and SKU, it is really a separate product even if it is a child of the main product. If Google only indexed home pages of websites, would you call that a flaw of the search engine or would searching the sub pages just be a missing feature?
  12. Thanks Ian. However, I don't see how the customer experience could be any worse by separating them out. Customers are telling me they are having problems finding stuff. I end up sending them a link when they tell me this. My products have different skus and UPCs. If the customer searches for either the SKU or UPC of the option, it is not found, which is a flaw in the search of the site. That also means search engines are not finding these options except through the feeds. Using the options in Cube Cart also means that even if the product is crawled, unless you put the sku and/or UPC in the option itself (where it ends up getting displayed), it will be referenced except from the database at the "add to cart" functionality. So there is nothing for the search engines to reference in terms of SKU, UPC, color, meta data, etc, for each option. I don't think your SEO comment makes any sense in light of how Cube Cart handles options. I am happy to listen to counter arguments though, I just don't see any at the moment.
  13. Thanks. I think just separating the products out is the best solution for the customer. It allows for easier search and better images (images matched with the option) under CubeCart. I could customize it myself but I don't think the return I would get for the work involved is worth it.
  14. I've noticed that customers (and myself) find that the search function does not work very well within the product options. I have about 2500 products (if you include product options) and use the product options extensively in an attempt to try to simply the interface and administrative work. What I am finding in addition to the search function not working as well is that customers get confused by it. Also, the price displayed is only the first option which poses questions as different options can have different prices. Has any else experienced this? Does anyone use the product options extensively? I've thought about just giving each option their own product page, which also makes SEO and product images a bit easier. Opinions or comments?
  15. From the information above, it makes it look like she is attempting to use her Paypal account to pay, but does not have a Paypal. KEEP READING --> Since you included links in the above referenced "Linda" emails, those links reference Paypal's sandbox, so you have not yet moved it over to production. This is likely the issue. Switch it over to production. I recommend you test it with another active Paypal account, or your credit card, after moving it to production. Add that step to your test plan for future launches. I always test a live transaction before officially releasing. Yeah, it costs $0.30 or whatever but it saves a lot of hassle. You are lucky this lady is patient. For future reference, you didn't specify which Paypal extension you are using. There is a Paypal standard, which basically sends your customer to paypal to pay and then sends your customer back to your site to complete the transaction. Then there is the Pro with Express, that is integrated into your site and your customer doesn't know that you are using Paypal when they are paying (unless they choose to pay with a Paypal account). I was pretty sure you were using Paypal standard but it is helpful if you give folks complete information so that they can help solve the issue quicker. Regarding the IPN, I wouldn't worry about it. It is mainly used if you want to process refunds through your website rather than through Paypal. I have my IPN but I still process the refunds through the Paypal website.
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